Matt *

@CeXSupport That’s really helpful Derek, thank you.

@didihamancheese Hi Matt, Boxed grade consoles will include the official box with all necessary box inserts to ensure safe transit. To understand how our items are graded, please refer to our grading guide here - tinyurl.com/ybl7jcnh -Derek

@CeXSupport hey Guys, quick question, your boxed consoles on the website. Are they complete in box? IE would a PS2 come with inserts, manuals, demo disc etc? Thanks in advance! Matt

@CeXSupport Thanks for confirming. Alongside the box and inserts, will they come with manual and demo disk? Thank you in advance. Matt

@didihamancheese Hi Matt, Boxed consoles are provided with the originally provided box and inserts, ensuring the item is delivered the same way you'd get it when buying it as new, with the only difference being some signs of normal usage on the box. - Derek

@Argos_Online 4/4 - I’ve seen your message to DM so will do that now Thank you

@Argos_Online I’m just looking for a solution. I want to return it and buy another one that is bigger! But I don’t want to risk taking this one apart and damaging it as it is click plastic. Keter are unable to help and your Manager in the Wigan branch was not helpful and quite rude. 3/4

@Argos_Online hi guys, hoping someone can message me about an experience in a store + a query I have. Thanks, Matt

@BurgerKingUK hi guys, can someone DM me re a recent experience at one of your stores. Thanks

@easyJet Hey guys, any chance someone can message me about a complaint please. Thanks, Matt

@RoyalMailHelp hello, hoping someone can assist. I’ve received a notification stating my delivery was delivered on Saturday but I do not have anything, nor do my neighbours. How do I check where it’s been delivered? Thanks

@easyJetholidays hi, what is your customer service number - it seems your website is down. Alternatively can you make a name change to a booking? There are two letters in someone’s surname the wrong way around. Thanks

@GAMEHelps Okay thanks and finally, when will payment be taken?

@didihamancheese @didihamancheese If you contact once received we can sort this for you - Dave

@GAMEHelps Morning guys, quick question about a pre order - I selected NDD when purchasing, this might sound daft but will it arrive on release day or will it arrive the day after? There wasn’t an option for ‘release day’ if that makes sense, cheers Matt

@GAMEHelps Okay thanks. How would I add the points to my game account?

@didihamancheese @didihamancheese We aim to get all pre-orders out for release day - Dave

@Hitcouk hi guys, if I preorder ff7 rebirth deluxe from yourselves will it arrive on release day, ie 29/02? Thanks in advance!

@GAMEHelps Done, thank you

@didihamancheese @didihamancheese Hi Matt, If you could please send us a DM with more information I would be happy to help.-Daniel

@GAMEdigital Hello, will you be getting any more copies of FF7 Rebirth Deluxe in stock to be preordered? Your website was showing them last night but kept saying unable to order as this item is out of stock? Thanks in advance, Matt

@HalifaxBank Hi guys, looking for some help if possible re my direct debit! Happy to PM if better. Thanks; Matt