Dilshan Seneviratne

@Uber has scammed me out of LKR 800 for toll payments. Driver asked to pay cash at the toll and uber charged my card as well now refuses to refund. @lkconsumervoice @consumer_sri @consumersl

@UberIN_Support And then after waiting so much time the delivery driver cancels it.. horrible setup in Sri Lanka.. where is accountability? And where is compensation for my time?

@dil_9187 Hi there, sorry to hear about the trouble. For us to help you better, please share a screenshot of the screen that you've mentioned and once shared, we'll review the same to understand the issue and help you better. We'll follow up. twitter.com/messages/compo…

@UberEats @Uber any reason why you have disabled contact support option in Uber Eats app when ordered in Sri Lanka my order is delayed and nowhere to get support and no one taking ownership? What is going on?

@LGUS @LGUS thank u for the response however, it is extremely sad that @AbansLK has no remorse for bad customer service. I am still waiting for the simple decency of a response from them via a msg or a call. But nothing.. forget premier.. there is no basic service. Highly Disappointed

@dil_9187 Thank you for highlighting this Dilshan! Our top priority is ensuring you receive premier service and accurate estimates for your purchase. If you need more help, please remember we're just a DM away! ^Anthony twitter.com/messages/compo…

Such a horrible experience with @AbansLK service.. first they give an estimate and then they change it.. not answer calls.. and keeps delaying… almost a month now.. @LGUS should evaluate the service levels.. horrible service and complete rip off.. disappointing and shameful

@RightsSri @consumer_sri

@qatarairways my avios refund has not been processed even after weeks.. I was promised it will be in 72 hours. No one is helping. What is going on guys?

@qatarairways what has happened to your service.. horrible.. you guys just cheated me and no customer service agent is ready to help.. i feel cheated by qatar airways and no call center number also

@kanchana_wij You should start with the basics.. get more competent call center agents.. and who just put the public on hold and cut the line..

Reviewed the CEB power generation plan for the next 12 months, system maintenance required, hydro capacity, weather forecast predictions, coal cargo unloading plans, customer services and issues related to the electricity sector with the management and officials of CEB & System Control.

@CEB_lk you need get your act straight and also get more competent call center agents. Horrible.. making life miserable in the middle of a heat stroke. No planning no proper person to take responsibility. Incompetence at it’s best @bbcsinhala

@Talabat Should I post the screenshots of the DMs here.. DMs are the reason for my frustration no one is actually making an effort to call me and resolve it.. worst experience in my life

@dil_9187 We sincerely apologize for the discomfort you have faced, we have sent you a message to assist you better.

@Talabat customer service and realizability has gone to the dogs.. no professionalism or basic ethics at all. Sad to a once good service now feels like absolute garbage clear english instructions are hard for them to understand too 😂

@Talabat The DM doesn’t help.. coz there is no help in the DM.. only another repeat of an unhelpful message. i have been asking you guys to call me but you don’t.. i am honestly done with Talabat. Worst customer service ever

@dil_9187 Hello, Sent you a DM.

To @Talabat stop wasting time with sending generic copy paste messages.. my phone is available until 8PM tonight you can call me anytime before that time. If you fail to do so I will no longer be needing your services and will demand all my balances returned.

@Talabat Where?? 🤣🤣 what are these lies…

@dil_9187 we have sent you through our page messages to be able to help you better🙏

@Talabat why are you guys avoiding communications. i have promised a call back many times and you are not contacting me this is now becoming ridiculous. 1 month to fix a small issue? @tomasorodriguez

@gillbikram97 @Talabat @Neoarkq8 My account was blocked without a reason.. It’s been weeks and they still haven’t unblocked the account and has been delaying & ignoring without a proper answer.. they have withheld my talabat credit & also have not refunded my last order which they cancelled

@gillbikram97 @Talabat @Neoarkq8 Haha.. looks to be a new kick they get by making Customers beg to have an account to get some food.. the best example of how things get bad when they are almost a monopoly having no one to answer to. Shameful..

Even after so many emails, DMs and weeks of trying to resolve an unethical block of my account and stealing my money they are resorting to ignoring my messages, bad customer service no action. No ethics, just executing their monopoly. @MOCIQatar

@Talabat are you guys planning on resolving my issue or should I consider that you guys no longer want any business with me and my associates?