Diego

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Diego

Diego

@dlom__

Building AI agents for small businesses: https://t.co/myk4mEycMv

Katılım Eylül 2023
443 Takip Edilen92 Takipçiler
Diego
Diego@dlom__·
@jackfriks @postbridge_ Have you noticed any purchase rate drop? Asking bc of the first point (removing the ability to buy without signing up first)
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jack friks
jack friks@jackfriks·
my churn is down from 24% last month to now 15% churn this month for @postbridge_ here's the top things i did that (i think) moved the needle downwards: -> removed ability to buy without signing up first (low intent and way too many support mails caused) -> added onboarding (had none before) to guide new users when they first land in the dashboard to complete KEY ACTIONS that bring them closer to the aha moment: Connect accounts section before they pay, and checklist with "create a post" after they pay + onboarding call link/offer to show i care! -> added cancel flow (none before) so when users go to cancel it asks them why did they cancel? (better than asking reasons and having multi select as that data ends up being random or all the first option) + added book a call option to cancellation page to see if maybe i can fix it! (and to show i care!)... 1 actual good response is worth 1000 survey multi select responses in this section. -> started talking to my customers!!! (user on trial + users who are already paying), i put this off for almost a year but its been the best thing ive done to realign myself with providing the people who are already 1 foot in the door, helped me realize what i need to work on most each day -> spend a week cracking down on performance: i opened up my network tab and realized i was sending so much data on certain routes, and the overall app experience needed to be faster on mobile devices. I tackled some major bottlenecks here and then added a fully new mobile layout so its MUCH MUCH more usable for that subset of users. its also just SOO Much faster now with my backend upgrades and general performance improvements (80% was 20% of the work though here, as it goes) -> increased prices on higher tier plans: while i still offer a $9/month i realized that i was undercharging for the other plans and its still a great price but more reflective of the value @postbridge_. this will be a long term gain especially in MRR and churn as people willing to pay more usually have a higher intent to stick around longer too. (real pain to solve) -> added posthog to see user sessions, can then see what users get stuck on and where they are before they go to /cancel (tons of low hanging fruit here, still more to tackle) - posthog also helped me find errors and bugs that i wouldnt have found otherwise (and fix them) -> defined my ICP, through user calls ive collected lots more data and now have a better idea who i am serving and who is my IDEAL customer. it hasnt helped yet directly but long term this is where ill be able to keep growing targeting this ideal customer profile. havent done anything with this info just yet though. i also did 30-50 other small things, i fixed tons of bugs, i answered every email with love and care and have been resolving things very quickly while making the backend of the platform much more efficient and stable (better logging, better infra, better ways to remedy bugs) and i think these small paper cuts of things also is extremely important. there are no magic pills, its a bunch of small things, added up, and my product is still far from perfect but its 2x better at least than it was last month performance wise. every day i woke up and tried something, it was messy and mostly i felt i wasnt sure im doing the right thing but i still got some results this way! and its just the start sorry i haven't posted much about this in a while, i feel much better posting this than random slop so thanks for reading, hopefully it was helpful keep going legends <3
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jack friks
jack friks@jackfriks·
scariest thing i've looked at this month is my 90 day MRR chart...
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Nikita Bier
Nikita Bier@nikitabier·
When I joined X two months ago, the app was sitting at No. 78 in the App Store. It is no small feat to move the position of a 20-year-old app: only first-time downloads count (and Apple hasn't featured us in years). However, our team spent nights & weekends rebuilding our systems to support our next era of growth. And now, it's finally starting to pay off: today we opened the at No. 6, beating our downloads & rank on Election Day last year. There will be certainly be volatility and setbacks along the way, but my favorite app is now on its way to everyone's homescreen.
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Diego
Diego@dlom__·
@dannypostma How long do the trips usually take and like how often are them?
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Jon Yongfook
Jon Yongfook@yongfook·
Chat did we ever figure out what the Skype alternative is? Need to call an overseas phone from my laptop or using data on my cell (I don’t have a phone plan). Google Voice not an option.
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Diego
Diego@dlom__·
@DaveySwift @levelsio And also in their mobile web! Just went through it because of a pinterest ad
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David Swift
David Swift@DaveySwift·
@dlom__ @levelsio Temu won’t let you into the app unless you have spun the wheel of free torture.
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@levelsio
@levelsio@levelsio·
✨ For the last few months I've been studying 🇨🇳 Chinese websites and apps They all do these slightly annoying but interesting promo banners Not just AI apps like SeaArt, but computer manufacturers like Minisforum and fashion stores like Shein So I added them too (pic 1) but dynamic, based on your last saves photo offering you a deal on credits They only show ONCE and then a cookie is set so they don't show again
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@levelsio@levelsio

✨ Quickly made an AI Thumbnail Tool for YouTube cause @mrbeast shut his down It lets you generate full AI thumbnails with yourself in it, any emotion you like (happy, shocked, surprised etc) And you can then add dynamic backgrounds that you can write yourself In this case "me on an uninhabited island with a treasure chest with gold coins and coconut trees"

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Diego
Diego@dlom__·
there was just one issue, i added funds before making the first call but it still disconnected at the first minute maybe i needed to reload the page so that the service knew that there were funds available? but that was the only issue
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Diego
Diego@dlom__·
Really liked the experience using zippcall @JoshMead, call was smooth and clear
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