Darren Chapman

@Delta someone seems to have booked a load of flights but used my email address. How do I delete my details from your systems? I have all their receipts and details…

@EE I’ve just done so again. Did to someone yesterday as well - thanks for helping.

@dmchapman Pop over a DM, please, Darren. I'll get this raised. twitter.com/messages/compo…

. @EE one of your customers appears to be using my email address for an order. Can you remove my email address please from this order number/customer record.

@EE Your data protection team should also be interested in why you are sending me (not an EE customer) details of one of your customers. I now know their name and address. I’m guessing they wouldn’t be all that pleased with that.

@dmchapman Hey Darren. Thanks for flagging. We'll need you to speak with our broadband team, so we can get this updated to prevent any further emails. Give us a call on 0330 123 1105.

@EE Sent more info Still getting emails

@dmchapman I can certainly take a look into this for you, Darren. Can you pop me us over a DM so I can grab a little more information please? twitter.com/messages/compo…

@OctopusEnergy Done. Details sent over 👍

@dmchapman Hi Darren, could you pop me a DM with the details of your new address & I'll get this checked out for you 🐙👇 twitter.com/messages/compo…

@OctopusEnergy hi, moving home on the 3rd, and while my electricity switch looks all ready, the gas one seems stuck at "Passed industry checks". Given there were complications with the addr on the DB being wrong for gas meter, are you able to confirm all ok for Monday? :-/

@OctopusEnergy Ok. DM sent. She is panicking a bit as you imagine! Thanks

Hey Darren, this sounds like an 'erroneous transfer' where the wrong meter point has been incorrectly switched over to us. This can happen if the meter point admin numbers are incorrect by even one digit by a neighbour for example. Can you send over your Mum's details via DM and I'll help get this sorted? 🐙

@OctopusEnergy my mum has just called and has an email (well two actually) from you saying “sorry you are leaving” She hasn’t requested a move - It doesn’t say who requested it - just another energy supplier. Are you able to help given phone lines closed today?

@fionaljones Oh no - long was to drive just to be ill! We had an amazing few days in a five star hotel in Leicester Square… now home and have Covid in the house for new year :-( have a good time away!

Back at work after spending Christmas in the grip of a tummy bug, so no Christmas dinner for me! It’s one way to start the new year’s diet I guess… Here’s a pic of some classic Lizzie side eye which accurately reflects my feelings about all this.

@StagecoachSE Doesn’t really help as the drivers seem to be regularly leaving 5 mins early! Both myself and my wife have seen it repeatedly :-( Many connections from the 16 service missed because of this

@dmchapman Hi, sorry for the delay in responding, The bus is scheduled to arrive in Folkestone Bus Station at 17:01 and depart at 17:07 as per the timetable. It is a scheduled layover break to help alleviate any late running. Hope this helps. L

.@StagecoachSE out of interest, how early are drivers meant to leave Folkestone’s bus station? Second time I’ve missed my connection and seen the bus leave 5 mins early

Once again going to miss the connection with the 16 at 11:08. When you stopped running the 16s from hythe it was claimed the 102 service would be increased to make up for it. It isn’t working. Journey routinely takes almost 2 hrs now due to late and cancelled 102s.

@StagecoachSE pass on my thanks to the driver of the late running 10:45 102 from Sandgate war memorial to folkestone who just drove past gesturing for us to wait for the next one. Now even later. Useless.

@Se_Railway Out of interest, do you know what the reasoning for this is? (Beyond making more cash!). I can get a return to Tonbridge or Maidstone, but not Canterbury or Hernebay for example. I assume there is logic there somewhere?? :-)

@dmchapman Sorry, for that journey you'll need to purchase two singles. Other tickets are not available for that journey. ^g

@Se_Railway hi, trying to book a return FKW to Canterbury going Wed lunch return Thur afternoon. Why no return tickets available? I can see singles and day returns only. Is that correct? Makes it far more expensive (don’t want advance singles - need a bit of flexibility)

@jonathan_stott @Se_Railway Yep. Can buy a return to tonbridge or Maidstone. But not to pluckley or Canterbury or herne bay.

@dmchapman @Se_Railway I've never understood this. Go and come back the same day is affordable, but if you want to come back the next day it costs double. The government were going to make changes to get rid of this craziness, but that would make too much sense.

@StagecoachSE does this mean the 15:00 102 doesn’t exist?

@StagecoachSE No. It never turned up. The 7:30 arrived 7 mins late so missed the connection to the 16 at Folkestone. Had to wait for the next 16 which then broke down just off a2 Half past 9 and only at canterbury bus station. Wife will be an hour late to work. Complete joke of a service

@dmchapman Hi there, I apologise for the delay in response. Were you able to get the bus? Thanks - H

@StagecoachSE what’s happened to the 7:15 102 from Sandgate? App was showing it a few mins late and now it’s vanished. Only way to get to Canterbury in time for work now the 16s stop at folkestone - how can the first bus just disappear? So much for the promise of more 102s