DRM - Mumbai Central, WR

@RailwaySeva @SylbornF Dear Passenger, Thanks for the information. The issue has been attended.

We will require your Train no., UTS no. & mobile no. preferably via DM. You may also raise your concern directly on railmadad.indianrailways.gov.in or dial 139 for speedy redressal Thank you for writing to us. Rest assured we're bringing this to the attention of the concerned department right away. @Drmbct x.com/messages/compo…

@RailwaySeva @WesternRly @drmbct Kindly look into the cleanliness of Western Line AC Local Coach No. 7023C. The coach has multiple spit stains, making the travel experience unhygienic. Request immediate cleaning and stricter measures to maintain cleanliness. Thank you

@RailwaySeva @hiteshmundra1 Dear Sir/Madam, Your complaint has been duly noted. The concerned On-Board Housekeeping Service (OBHS) staff has been informed, and the necessary cleaning will be carried out at the earliest. Thank you for bringing this matter to our notice.

@hiteshmundra1 We will require your mobile no. preferably via DM. You may also raise your concern directly on railmadad.indianrailways.gov.in or dial 139 for speedy redressal For necessary action escalated to the concerned official @Drmbct x.com/messages/compo…

@RailMinIndia @RailwaySeva @IRCTCofficial First i go with official route but no response from your team side so i raise in x. May be govt heard

@RailwaySeva @SylbornF Your feedback has been acknowledged. The issue has been notified to the concerned team for corrective measures.

@ramakant08 @RailwaySeva Your feedback has been acknowledged. The issue has been notified to the concerned team for corrective measures.

@RailwaySeva @drmbct 73830 40444

Big pothole on Platform No. 2 north direction at Bhestan railway station. This may be dangerous for passengers, senior citizens, children and people with luggage. There is a high chance of someone getting injured or falling. Request to repair it asap. @RailMinIndia @WesternRly

@RailwaySeva @hiteshmundra1 Your feedback has been acknowledged. The issue has been notified to the concerned team for corrective measures.

@flangesandpipe @patel_harshb @BJPGoregaon Dear passenger, the inconvenience caused is regretted. Staff have been deputed to attend. Your cooperation is highly appreciated.

@flangesandpipe @patel_harshb @BJPGoregaon Matter notified to concern official for corrective action.

This light is closed in plateform no 1 goregaon station. @drmbct @patel_harshb @BJPGoregaon

Dear Passenger, Indian Railways is committed to ensuring the punctuality of your journey. However, delays of a few minutes may occasionally occur due to unforeseen circumstances such as signal failures, speed restrictions, alarm chain pulling, or other operational challenges. Additionally, multiple trains share the same tracks, which can affect schedules. Behind the scenes, our dedicated team works round the clock to minimize disruptions and restore normalcy as quickly as possible. Despite these challenges, Indian Railways strives to bring you to your destination safely and on time.

@HelpingHandsMum For necessary action escalated to the concerned official @Drmbct

WR down trains late up to 23+ mins Journey of 25 mins took 50 mins Mega blocks: Andheri & Borivali 6th rail line all failed to improve punctuality @drmbct gives lecture but unable to improve WR efficiency @RailwaySeva @mid_day @rajtoday

@RailwaySeva @gour78 @drmmumbaicr Thanks for the information sir. The issue has been attended.

@gour78 For necessary action escalated to the concerned official @Drmmumbaicr

यह मुंबई AC लोकल के हाल हैं। बारिश में टपकने लगी है। विकास अच्छा हो रहा है। कोई जवाबदेही नहीं है। सब चंगा है। दादर भायंदर ऐसी है। @RailMinIndia @WesternRly

@RailwaySeva @HelpingHandsMum Matter notified to the concerned official for necessary action.

@RailwaySeva @gour78 @drmmumbaicr Matter notified to concern official for corrective action.

@RailwaySeva @NishikantSawa13 Staff have been deputed to check this issue and attend to it urgently. The inconvenience caused is regretted.

@NishikantSawa13 For necessary action escalated to the concerned official @Drmbct

@PMOIndia @CMOMaharashtra @Maharail_Corp @RailMinIndia @MMRDAOfficial @TOIIndiaNews @IndianExpress @mybmc red alert 🚨 Dangerously SOS placed Railway bridge material near Prabhadevi west fob railway road many passengers are walking might get hurt. HELP

@RailwaySeva @gour78 प्रिय यात्री, समस्या के समाधान हेतु तकनीशियन को भेजा गया है। संभव हो तो कोच नंबर बताएँ ताकि जल्दी से जल्दी निराकरण किया जा सके। आपको हुई असुविधा के लिए हमें खेद है।

@RailwaySeva @gour78 The matter has been notified to the concerned officials for necessary action.

@RailwaySeva @BaliSidd Dear passenger, your train is delayed due to AC local running late, as a passenger obstructed the door. The inconvenience caused is deeply regretted.

@RailwaySeva @BaliSidd The matter has been notified to the concerned officials for necessary action.

Platform No 5 on Borivali. People waiting for Virar 08:21 Slow. How do people of other trains board ? @drmbct @WesternRly @AshwiniVaishnaw

@RailwaySeva @dhananjaimishra The matter has been notified to the concerned officials for necessary action.

@dhananjaimishra For necessary action escalated to the concerned official @Drmbct

Andheri Platform number 6 Paying AC ticket charges and getting this waterfall at station which is one of the most busiest station in Mumbai @WesternRly @RailwaSeva @RailMinIndia

@RailwaySeva @NishikantSawa13 The matter has been notified to the concerned officials for necessary action.

@Janta_Prakash @drmmumbaicr The matter has been notified to the concerned officials for necessary action.

@drmbct @drmmumbaicr congratulations sir train was completely late by 31 mints

@Rudu1212 @RailwaySeva @WesternRly @drmadiwr @RAIL @RPF_INDIA, please look into the matter.

@RailwaySeva railmadat 2026072010077 @WesternRly @drmbct @drmadiwr @rail