DRM - Mumbai Central, WR

⚠️ Passenger Information ⚠️ Train No. 22947 Surat–Bhagalpur SF Express, JCO 26.05.2026, will now depart from UDHNA at 17:10 hrs instead of its scheduled departure at 10:10 hrs due to operational reasons. 🚆 ⏳ Rescheduled by: 07 hours Passengers are requested to please check the updated timings before commencing their journey. 🙏 We regret the inconvenience caused.

Sir, Regular ticket checking is being carried out routinely at stations as well as on board trains as per Railway norms. These checks are conducted on a continuous basis to ensure that all passengers are traveling with valid tickets or passes. Further, Station TTEs have been instructed to remain vigilant and to ensure regular ticket checking so as to prevent unauthorized travel and to maintain discipline in passenger services. We appreciate your concern and thank you for bringing this matter to our notice. Your feedback helps us improve our services.

@GanrajMeghraj For necessary action escalated to the concerned official @Drmbct

Official @WesternRly email shows 9,188 cases in Oct 2025 and 9,588 in Nov 2025 in first class Mumbai locals compartments. Given ground reality, even 5 offenders per train should mean 3,000+ daily cases. These numbers show weak enforcement, not compliance. @RailMadad

Dear Passenger, Indian Railways is committed to ensuring the punctuality of your journey. However, delays of a few minutes may occasionally occur due to unforeseen circumstances such as signal failures, speed restrictions, cattle on tracks, alarm chain pulling, or other operational challenges. Additionally, multiple trains share the same tracks, which can affect schedules. Behind the scenes, our dedicated team works round the clock to minimize disruptions and restore normalcy as quickly as possible. Despite these challenges, Indian Railways strives to bring you to your destination safely and on time.

@postmenel @AshwiniVaishnaw @drmmumbaicr @mumbairailusers @narendramodi Matter notified to concern official for corrective action.

@AshwiniVaishnaw @drmbct @drmmumbaicr @mumbairailusers @narendramodi भ्रष्ट ओर लापरवाह अधिकारियों के बॉस fail mantri @AshwiniVaishnaw मुंबई के कॉकरोच जनता की सुनो ओर सभी फर्जी डिग्री धारी अधिकारियो को तुरंत हटाए।जो नहीं सुधरेंगे। शायद आप के पास पावर नहीं हे। या आप भी इनमें से हे

@RailwaySeva @dhirajvaishnav9 Dear Passenger Kindly use the official railway app. NTES app or visit enquiry.indianrail.gov.in/mntes/

@RailwaySeva @dhirajvaishnav9 Matter notified to concern official for corrective action.

Train No. 16534 displayed as will arrive on PF 6 at Vasai Road whereas announcement is of arrival on PF 4, why there is always misinformation on Railway apps ?? @RailMinIndia @drmbct @IRCTCofficial @RailwaySeva @WesternRly

@RailwaySeva @BaluDonyt Dear Passenger, Your train got delayed due to the preference given to high-speed mail express trains. Every effort will be made to avoid further delay and make up time. Inconvenience caused is deeply regretted.

@RailwaySeva @BaluDonyt Matter notified to the concerned official for necessary action.

@IRCTCofficial 5+ hours delay for train no 09420 .This is unacceptable. Passengers are suffering because of complete mismanagement. Indian Railways needs to stop treating passengers like this. We were paying for this type of management

@RailwaySeva @PR2386 Dear Passenger Your train got delayed due to a trespassing case. Inconvenience caused is deeply regretted.

@RailwaySeva @PR2386 Your feedback has been acknowledged. The issue has been notified to the concerned team for corrective measures.

@drmbct @PMOIndia @narendramodi_in @AshwiniVaishnaw virar fast expected at vasai at 9pm reach vasai at 9:18pm same local was at kandivali 5 min early. What kind of drugs railway officer took for local operation? Why donot you keep there salary on hold? @drmbct GM is sleeping?

@156Rag @WesternRly @rpfwr1 @RailwaySeva @RailMadad @RailMinIndia Matter notified to concern official for corrective action.

@WesternRly @rpfwr1 @RailwaySeva @RailMadad @drmbct @RailMinIndia Dadar Westetn railway station platform no.1 gate no.3 ke waha bahar ke fariwalo ne saman railway ke premises me rakha hai

@RailwaySeva @vys_vpl Matter notified to the concerned official for necessary action.

@vys_vpl For necessary action escalated to the concerned official @Drmbct

@RailMinIndia borivali ac waiting room me cash deposit kyu lete he

Dear passenger Thankyou for bringing into our attention, Your Complaint for cleaning and bad smelling in Train 22946, B2 seat 71 has been noted vide 2026052511647. Onboard staff carried out cleaning and air freshener spray. Onboard staff has been advised to ensure proper cleanliness at regular intervals We sincerely apologise for Inconvenience caused to you

@RailMinIndia we are travelling from train number 22946 from Viram ham to Mumbai . Our coach B2 is badly smelling. Do the needful urgent PNR8446423791. Already compliant to rail Ada no. 2026052511647

Dear Sir We deeply regret the inconvenience caused to you. Your complaint regarding the toilet window glass is broken in train no 19038 UP in ,S3 coach cleaning attended by Cleaning staff and also message given at primary maintenance to attend on arrival. Thank you for your valuable feedback. It helps us improve our services. We once again sincerely apologize for the inconvenience caused to you.

@arshadxstud For necessary action escalated to the concerned official @Drmbct (PNR 6504045016)

Extremely disappointed with the services in Train 19038 (Avadh Express) from Basti to GKP. Despite raising 5-6 complaints already, NO ACTION has been taken by the staff. @RailMinIndia @RailwaySeva @IRCTCofficial @NERailwayWM

Dear Passenger, Thank you for reaching out to us. We sincerely apologize for the delay of your train. The train got delayed due to engineering cd between Mira Road and Bhayandar. However, inconvenience on account of train delay is deeply regretted. We appreciate your understanding and patience during these circumstances.

To: @WesternRly @drmbct @RailMinIndia Extreme lack of accountability at Andheri Station! The 6:52 PM Andheri to Virar local train is chronically delayed. For 4 long years, commuters have faced this daily ordeal without a single permanent fix.

@msbais_05 @AshwiniVaishnaw @RailwaySeva @Central_Railway Dear Passenger Your train got delayed due to preference given to high speed mail express trains. Every efforts will be made to avoid further delay and make up time. Inconvenience caused is deeply regretted.

Train no 59050 Vodaoda - Valsad Passenger Train daily late hoti hai . 3 Fast passenger train ek saath siding rakh aa gaye nikal dete hai.. abhi bhi udhna junction me siding hai.. what nonsense @AshwiniVaishnaw @RailwaySeva @Central_Railway by train up-down yeh halat hai

@WATER3029750250 @WesternRly @Central_Railway @RailwaySeva Dear Passenger Your train got delayed due to preference given to high speed mail express trains. Every efforts will be made to avoid further delay and make up time. Inconvenience caused is deeply regretted.

Check out the running status of Vadodara - Valsad Passenger @WesternRly @Central_Railway @RailwaySeva whereismytrain.in/running_status…

Dear passenger all efforts are being made to maintain punctuality of the trains there could be delay for few minutes, sometimes, as various public creates problem like suicide, alarm Chain pulling etc. Also, various streams of traffic run on the same track. Accordingly, punctuality gets affected.To monitor your trains a group of dedicated staffs are working round the clock to make various adjustments to bring your train very fast, as far as possible. Despite these, Indian railway makes attempt to reach you safely and timely. Hope you appreciate the attempts of Indian railway.

Dadar To Virar Local 7:23 PM. Average Late On Daily Basis By 10 Mins And Today It's Late Foe 17 Minutes. Where should i apply for compassion for not fulfilling you service properly? @drmbct @RailwaySeva @WesternRly @RailMinIndia

@umesharma12 @IRCTCofficial Dear passenger thank you for reaching out to us. Your suggestion is valuable to us. As this is a policy matter. Matter has been conveyed to higher authority.

@IRCTCofficial whats special about special trains.. they can be indefinitely late and this people have accepted as something which is very common and absolute truth.. Im in Train 09420.

@SanjayHirp50121 @RailwaySeva @RailMinIndia Dear passenger thank you for reaching out to us. Your suggestion is valuable to us. As this is a policy matter. Matter has been conveyed to higher authority.

@RailwaySeva @RailMinIndia Train No 19045 , date. 25th May late by 6 hr and route diverted... And no arrangement by railway for passanger... Udhana stn no public facilities... No update on app about status of train .. pathetic situation

@RailwaySeva @pradipjc Your feedback has been acknowledged. The issue has been notified to the concerned team for corrective measures.

@pradipjc @drmbct We regret the experience you had. Please share your Mobile no. preferably via DM to enable us to take immediate action. You may also raise your concern directly on railmadad.indianrailways.gov.in or dial 139 for speedy redressal. twitter.com/messages/compo…

@RailwaySeva 9018 Train A1 coach wash basin needs immediate clean up it’s stinking with water clogging PNR PNR:8648870304,TRN:09018,DOJ:25-05-26,2A,ADI-BVI