Elody Fumi

@British_Airways Hi Georgina, thank you! I can’t see anything specifically about computer accessories on this list - a screen would need mains power to switch on so not sure it’s covered by the electronic devices section? Is there anywhere else that would provide info regarding this? Thanks

@elody_f Hi Elody, everything you need to know about what you can take onboard is in this link: britishairways.com/en-gb/informat… We hope this helps, Georgina

@British_Airways Hi, are you allowed to take a boxed computer monitor into the cabin as hang luggage if it fits within the dimension restrictions? Thanks

Or transport it within a cabin bag?

@British_Airways Hi - I accidentally set up a new Blue Exec membership but I already have one which is linked to my Amex. How can I link this previously existing one to my BA app which is currently linked to the new one (which isn’t linked to my Amex and Avios)? Thanks!

@AskNationwide Hi, how can I unblock my pin? I’ve been sent a pin reminder but had previously been locked out of my card reader. Thanks

@tvlicensing Thank you, I have DMd

@elody_f Hi Elody, please DM us the address on the licence and we'll advise further on this. Thank you.

@tvlicensing Hi - I think there’s an issue with out DD, our license expires in Nov but we have already overpaid by £38 between Jan-Aug (£198.75 total) and are still being charged £13 a month. How can I sort this out/ be refunded/ cancel the ongoing payments? Thanks :)

@tvlicensing Hi thanks for getting back to me so quickly! We don’t want to continue post November so is there a way to stop this payment and be refunded the £37.95 we have paid surplus? Can I cancel the DD? It wasn’t clear we would be charged for over a years worth of licensing

@elody_f Hi Elody, when paying monthly for the licence you usually pay for the first years licence over 6 months. Payments then continue at around £13 per month as long as the licence is needed so you're in advance on the scheme. For more info see tvlicensing.co.uk/faqs/FAQ173 Thank you

@British_Airways Thank you Georgie!

@elody_f Hi yes you will be able to get your documents checked at the airport. Please ensure you give yourself enough time at the airport for this. Thank you ^Georgie

@British_Airways Hi, can we have our covid documents verified at the airport checkin as having problems with the app? Also is a health declaration form necessary for entry to Italy? Cannot see this requirement anywhere other than BA app. Thank you!

@British_Airways Thanks Fran, unfortunately there is no mention of any sort of health declaration form there. That information is also outdated. Are we able to have our documents checked at the airport? I am unable to check in via the app.

@elody_f Hi please use this information to check the entry requirements for Italy ba.com/entry-requirem… Fran

@British_Airways @maurofranchi This information is outdated and not accurate, there is no longer a mandatory 5 day isolation period for UK travellers who are vaccinated

@maurofranchi Hi Mauro - sorry that your flight has been cancelled today. Your covid test, and the timing of the test, will need to be in compliance with the entry requirements for Italy. You can check those here: apply.joinsherpa.com/travel-restric… - Gavin

@British_Airways antigen tests we took yesterday will now be invalid by the time we land as original intended flight was cancelled with zero warning. Having to pay £150 for new tests at Heathrow today. Will we receive compensation/ can we claim for this additional expense?

@easyJet Hi - If I have a covid voucher worth £150 and I use it to make a new booking of £50, what happens to the remaining £100? Can I use it to make another booking or will it be taken? Thanks, Elody

@DVLAgovuk Is there anyway at all to speak to someone in person? It is incredibly drawn out and frustrating to communicate over Twitter when this matter is urgent. I have been trying to renew my license for over a month to absolutely no avail. Thanks, Elody

@elody_f Hi there. You may try leaving the driving licence number option blank and clicking next to continue. Alternatively to move forwards, for other ways to apply such as using a postal D1 form, please visit: #other-ways-to-apply" target="_blank" rel="nofollow noopener">gov.uk/renew-driving-… for full instructions. Many thanks. -Ingrid.

@DVLAgovuk Hi am I able to renew an expired driving license with a D1 form if I’m under the age of 70? Is there anyway to speak to someone on be phone? Thanks

@DVLAgovuk Hi Ingrid. It is still not working when I leave it blank. On the D1 form there is no option to tick renew an expired license. Which option do I select if none of them apply? “Renew with a new photo?”. I am attempting to renew due to expiry. Thanks Elody

@DVLAgovuk Hi Sue, so does this mean I can renew my licence without providing a license number? I’m not sure I understand. I am entering the number on my licence but this for some reason is apparently not the number on your records. Thanks, Elody

@elody_f Hi Elody, our system attempts to match your personal details to your driving licence record. If you believe you are not entering the correct driving licence number you can leave this field blank as this will not stop your records matching. Thanks - Sue

@DVLAgovuk Hi I am trying to renew my driving license. The online application is stumbling at the driver record details section - I’m assuming it’s not recognising my driver number for some reason. How can I progress? I cannot get hold of anyone by phone. Thanks, Elody

@DVLAgovuk Hi Ingrid, the details are 100% correctly matched. If I apply another way i.e. not online, can you please confirm my application would be processed? Do you know why it could be that my license number is not being recognised? Thank you, Elody

@elody_f Hi Elody. Please ensure that all details entered match exactly what appears on your current driving licence. This includes any middle names/initials. Alternatively for other ways to apply please visit: #other-ways-to-apply" target="_blank" rel="nofollow noopener">gov.uk/renew-driving-… . Take care. -Ingrid.