Emma

@MidHelp Thank you for your reply. It's really not acceptable. We've missed two weeks of collections now. It's not encouraging people to recycle!

@em_environment and present it again on your next scheduled collection day. Our team are working hard to resolve the problem, and we expect collections to return to normal as soon as resources allow. We apologise for any inconvenience and thank you for your patience. 2/2

@MidHelp good afternoon, no food collection in Rosewell. This is absolutely ridiculous especially when we're living in a climate crisis and encouraging recycling. Food will end up in the general waste

@ScotRail eskbank train station ticket machine out of order. I needed to collect pre booked tickets so now I'm out of pocket after having to pay another ticket digitally!

@MidHelp Hello, is stobhill recycling centre open today? Thanks

Good morning Midlothian, Yvonne and Lesley here today to assist with any queries you may have. Regards

@MidHelp Thanks I'll fill in the form!

@em_environment Good afternoon, can you private message your address to allow us to log with the waste department? Alternatively you can log missed collections via the website - midlothian.gov.uk/info/1054/bins… - Kind regards, Lesley

@ScotRail the ticket machine is out of service at Eskbank. This means I can't collect my pre booked ticket via my work. Can it be added to the list for servicing please

@marksandspencer hi there, I returned 2 parcels to you via your chosen provider, evri, a week ago. I've heard nothing since. When should you expect to receive them?

@trafficscotland complete standstill on Edinburgh bypass between sheriffhall and old Craighall roundabouts. Any reason? I have a baby in the car not great!

@scottish_water hello our water is running brown in EH24

@NatWest_Help the mobile app keeps saying it's unavailable for me. Is there an issue?

@MidHelp hello 2 sofas have been dumped on gorton road near the roundabout at the Avant homes in Rosewell

@MidHelp any chance of gritting Shiel Hall in Rosewell please? It's treacherous and there's a lorry stuck in the street!

@BootsHelp hi there, my online account is saying I didn't pass security verification so I can't change my account details and I need to phone. I don't have time to phone, can I email please?

'Net zero' minister. Absolutely shocking!

@MidHelp hi there, the brown bins didn't get emptied today at Shiel Hall, Rosewell. Is it worth keeping our bins out?

@BandQ hi there, I've sent the same complaint twice using the online contact form but never received an email acknowledgement or reply. Does the form actually work? Thanks

The BBC has decided not to broadcast an episode of David Attenborough’s flagship new series on British wildlife because of fears its themes of the destruction of nature would risk a backlash from Tory politicians and the rightwing press theguardian.com/media/2023/mar…

IMPORTANT (pls share) On Mon the new Ofgem Apr-Jul Energy Price Cap's announced. Yet in practice it's likely to be not hugely impactful as currently - It's GOVT THAT SETS ENERGY PRICES - And GOVT plans to INCREASE EM 20% in Apr (I'm campaigning for it not to) Let me explain..

@SkyHelpTeam Thanks for the explanation but I think when you're a long term customer and just locked into a new price, it's ridiculous that you've just decided to increase especially given the current cost of living crisis!

@em_environment Hello Emma, thanks for your tweet. We know price increases are never welcome & we try to keep them down. We want to continue to provide our market leading service & that it means reviewing pricing and making changes where necessary as per our Terms & Conditions. Thanks, Lauren

@SkyHelpTeam hello, I just renewed my sky broadband in January for 18months with a discount deal. However I've just received an email saying it's going up by £3 a month from April. How is this allowed!