Emily gregory

@JennyB311 @BT @EE Why would someone have commission for setting up a voicemail?🤣

My 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?

@nickyboy1886 @EE lol grow up

@EE Rather send a DM including my email address & one of your team starts the deletion process for the EE Profile I set up, including email being removed from your system. Not interested in any product from @EE now.

What a shit system @EE have … been trying to sign up for home broadband for days. Your system takes the piss. Treats me like I’m a fucking div, like don’t exist. UK resident, fixed address, bank account for decades. @EE

@kirstypoole @EE That’s on you then not EE, EE told you about the charges and if you didn’t read them 🤷‍♀️

@emilygreg22 @EE I didn’t read it🤦🏼‍♀️ I am so used to receiving the text that says “Hi from EE, welcome to France. While you're here thanks to your plan you can use your minutes, texts & data allowances at no extra cost.” So when it pinged through I thought it was that text & didn’t check😬 it

@EE I didn’t realise you’ve changed your EU roaming policy! I’ve just noticed a huge phone bill! When did this change?

@kirstypoole @EE You would have had a text message when you landed showing you the charges

@EE Ok 📲 my previous plan included data roaming! But recently I changed the plan to get more data and pay less per month! But I wouldn’t have changed my plan had I known this would happen! I wasn’t informed this when I changed my plan! As if I had been! I wouldn’t have changed it!

@ScottishPower Not when you need to speak to the sales team.

@emilygreg22 Hi Emily, customers that are unable to call during our business hours can contact us via Live Chat here: scottishpower.co.uk/livechat. Our live chat advisors are available 7am to 11pm everyday. Thanks -Cory

@ScottishPower makes no sense how your call centres are only open 9-5, what about people who need to speak to someone and they are working 9-5? Surely you should be open 8-6 for people who work a normal day hours

@woolley_leigh @EE Compensate you for what? You pay a monthly contract the phone not for the box the phone was probably not damaged inside I don’t know why your complaining for🤣

@EE I’m not returning the phone just for a new box. But as you cannot compensate I’ll make others aware of the state the iPhone boxes come in

@EE when you buy a brand new iPhone from EE and it turns up with a damaged box!! Very unhelpful customer service with regards to condition of said box!!! Box is scratched and dented!

@andysyers98 @giffgaff True tho 🤣🤣🤣🤣

@emilygreg22 @giffgaff Go away Greg

@giffgaff sim hacked 5pm last night and fucking no reply from you uselsss twats yet. Sort it out!!!!

@darksister841 Get a grip, just pay your old provider and then because your EE account is in credit then you don’t need to pay them until the credit has been used up with your bills it’s the same as having it in your account, in 2026 now stop using words like that

Cunts.

@darksister841 Get a grip you had the credit onto your EE account lol so just pay your old provider and then you won’t have to worry about paying EE until the credit has gone it’s the same as having it in your bank lol your the cunt

@darksister841 @EE Lmao no they are not, technically speaking you would have had to pay your EE broadband bill anyway so they have given you the credit so you got the EE bills free so the money you were to pay EE you can pay virgin

It’s been a long time since I was this mad about a service provider. @EE are tricksters. They lie to sell you their products. Head my warning folks.

@Simon_Whale @EE They do 🤣🤣🤣🤣🤣🤣

@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

@andysyers98 @giffgaff Wow what an awful attitude you have, by the look of your X account you are a landscaper imagine a customer talking to you like that, I bet you wouldn’t appreciate it.

@giffgaff Just about! I have to pester you an I got fucking dumb and dumber using me fucking bank

@BostinLad @EE It depends aswell on your credit score aswell as if you have a high credit score then you would be able to have more lines but sometimes it’s the system that won’t allow you to have more than X amount of sims on one account, it probably be the same for all networks lol 🤣🤣🤣

@EE Thanks, I’ll drop the team a chat tomorrow. If it is capped it will be a strange to say good bye as I’ve been with you since circa 2010 and Orange before that. Thanks for the advice.

Hi @EE Am I right in thinking, that you can only have 5 sims/esims per account? I’m sure I’ve read somewhere, trying to get an eSIM for my watch and not having much success, my kids are in my account with their watches, using 3sims & 2esims at the moment. Just wondering. Thx.

@InterPercept @EE Wow, you’re a disgusting human being to be talking to someone like that!

@EE Your network is down, how do I call a number then you useless cunt?

We already talk football with our hands. Let's use them to learn British Sign Language. As @england @fawales @northernireland @scotlandNT lead partner, EE & @royaldeaf are upskilling fans, so that Deaf BSL users feel included in football conversation. Support. It’s in your hands.

@chl16228 @EE That’s your own fault not EE’s you made a complaint and they been trying to ring you to resolve and you got your phone set to diverts that’s your problem

@EE got a sms at 08:23 telling me you are going to call re a complaint, get a call from an 0800 number 08:24, like many, I have my phone set to divert numbers not in my contacts to voicemail, you are going to call me one more time before closing the complaint

@andyh1873 @EE All their call centres are in the uk+ireland I think you need to give your head a wobble and have a word with yourself if your still racist in 2026

@EE TOTAL Lie.

@EE how do I speak with a person in the UK to resolve a problem I have with my account?