Foodie_in_a_merc

@KrellPong26228 @DavidLloydUK And again what is this nonsense? Are you now releasing slots in batches, so now its impossible to book when you are supposed to be heading to a session for the same evening the next one is released..

@fastandhungry @DavidLloydUK same again tonight

@DavidLloydUK sort your dreadful app out... thats twice into the new year I've been unable to book. Absolute joke!

@etihad so come on...ehats taking so long for you to respond on my claim 2601015076460 under the montereal convention? Abandoned me in Italy 31/12/2025 11:50pm. 20 days and counting since I started a claim for compensation.

@MercedesAMGF1 What about a proper shirt? Preferably with all the sponsors stitched in?

adidas Motorsport x Mercedes-AMG PETRONAS F1: chapter two - let’s do this 🤝 🛍️ Tap to shop!

@adelarks @antonoaldo I actually got an email Sunday 10/01 alerting me to a compensation offer of well below statutory guidelines.. declined.

@fastandhungry @antonoaldo Did you get any compensation or deal directly with any one at the airline cusotmer services/ feedback team?

Anyone had issues with @etihad and getting compensation for cancelled flights and problems with their customer services. Please DM me for an article i am writing.

@KrellPong26228 @DavidLloydUK Yep, I was sat with two other members at dinner one android one iPhone all using the latest devices none of us could book any class come 7pm. It is a very sorry state of affairs. It really is beyond a joke now, this has been ongoing since early 2025

@adelarks @antonoaldo I did attempt to deal with the transfer desk in Abu dhabi to re route my flights to save me the pain but they simply wouldn't entertain it, waiting over an hour to say no and then passing the responsibility to non existent staff in milan

@adelarks @antonoaldo No ive had no response or success as of yet.

@mittal_aryaman @EtihadHelp Ill be adding to my claim interest incurred on expenses billed to my credit card

@fastandhungry @EtihadHelp So true, when I call them they just say you need to wait, we can't connect to that team, and all this bullshit

Update: 21 days since I posted about my ghastly @etihad flight — still zero response. Overbooked, nearly denied boarding, lost bag, rude crew, 2hr tarmac with no water. @EtihadHelp Return flight 12 Jan looming #Etihad

@mittal_aryaman @EtihadHelp

@mittal_aryaman @EtihadHelp So I've done some poking about.. called a london number, got given a whatsapp bot, spoke to both to be told they respond in 28 days 🤣

@EtihadHelp Great! So despite filling in your form, chasing you publicly on here you have failed to even acknowledge and set a time frame to resolution via email. Im not the only customer there were loads of people in the same boat in my flights, let alone the journalist ive seen here..

@fastandhungry Our team communicates through emails, please don't share any personal nor bank details with unofficial numbers/accounts. *Moro

@mittal_aryaman @EtihadHelp Yep and now you can add to that the influx of scammers pretending to be etihad.. just had two! So improper, poor, slow unclear customer service practices for solving valid customer concerns results in a cyber incident. **slow clap for etihad**

@adelarks @antonoaldo Happy to join your plight. 52hrs from KL to LHR left 30/12/2025 finally arrived home 01/01/2026 Via abu dhabi, where failed and delayed flights resulted in a stranding in MXP on NYE 11:50 pm

@EtihadHelp So you see, by having a difficult unclear methodology to resolve customer complaints and not setting guidelines and processes you potentially leave your customers open to cyber scams

@fastandhungry Hello there. We have checked your case and can see that it's currently under review and investigation by our Guest Relations Team. If you need further assistance, please join us via DMs. *Moro twitter.com/messages/compo…

@EtihadHelp Give me a date by which this will be resolved

@EtihadHelp @mittal_aryaman I wonder who this faceless guest relationship team are? I too am waiting for a response to my ordeal of being abandoned in an airport at 11:50pm with no onward flights, having missed my connection due to 3 successive delayed flights. On board brilliant, on the ground, poor.

@mittal_aryaman We hear you and completely understand how stressful this has been. Your case is under active review, and we’re working to resolve it as soon as possible. *Mia

@DavidLloydUK It goes on and on and on, week by month and now by year.

@fastandhungry Hi there, please DM us your membership number so we can share this error with the Digital Team.

@DavidLloydUK Last night I was at home on wifi. Some members were already at the club. None of us able to book All of us with differing responses, such as the ones above, or being logged out, or being sent emails but the app doesnt show the booking, got 1 of 2 of membership booked.