a d e l a r k s | iwonderwhat

@tim_cook fix screen time for parents so we can manage our kids phones better. You’re absolutely making a mess of kids lives with your inability to offer decent tools. All greed.

@antonoaldo @etihad People just have to fly - choices limited. I wouldn’t be celebrating this.

Thank you! @etihad

@etihad @antonoaldo @Airline_ratings Shocker of an airline

We’re proud to be named the World’s Safest Airline for 2026 by @Airline_ratings. This recognition is a testament to the unwavering commitment of our entire team to uphold our core value: Safety First, Always. The wellbeing of our guests and employees guides every decision we make, and this award inspires us to keep raising the bar. Read more: airlineratings.com/articles/world…

@etihad Worst flight I ever took and then cancelled a flight and refused compensation! Steer clear

A record year for Etihad. 💰 AED 2.6bn profit in 2025 (+47% year-on-year) 👥 22.4m passengers ✈️ 127 aircraft 🌍 110 destinations Now the fastest growing airline in the world. Our strongest ever performance reflects strong global demand and continued investment in our guest experience, network and product. Read more: etihad.com/en-ae/news/eti…

@networkrail why are all your staff just sat on phones most of the time? Are they used for work or are they just doom scrolling or playing Tetris. Never seen anything like it.

@HabibMo83997618 @etihad @EtihadHelp @antonoaldo Feel for you. We also had a terrible experience and this isn’t an airline that cares much for anyone and their CEO apathetic

Anyone thinking of booking flights with @etihad , be extremely careful. They treat you like strangers after they fail to provide proper service. Their support @EtihadHelp is useless and their CEO @antonoaldo doesn't care what happens at his back! Try other airlines instead.

@ThePerlmanator @etihad they don't care. They have zero ethics @antonoaldo

What an absolute disgrace you are @etihad . A further delay on top of the 18 hours already. Zero staff present, zero communication. A terrible experience

@adelarks Hi there. That doesn't sound ideal! Please join us via private message to assist you further. Thanks! *Rose twitter.com/messages/compo…

@etihad you charge extra for the “layover hotel,” promise 24-hr check-in/out, then leave families waiting 2+ hrs at Capital Suites with a 1- and 4-year-old. Called for help and your staff was rude. Premium airline? This is chaos. Never flying @etihad again.

@EtihadHelp Are you joking? Automated rubbish. Your customer support are dishonest - pretending to give cash settlements when in fact it’s just a credit on your dreadful airline. I will never fly with you again.

@adelarks Hello there, we're sorry to hear about your experience with us. Please send us more details via DM to best assist you with your case. *Kiro twitter.com/messages/compo…

@fastandhungry @antonoaldo Also they are dishonest. They wrote to me claiming they would give 1000 usd and then in the claim acceptance they make it credit for their airline! I don’t want to fly with them again and the offer was originally cash, no mention of credit! They are so corrupt

@adelarks @antonoaldo I actually got an email Sunday 10/01 alerting me to a compensation offer of well below statutory guidelines.. declined.

Anyone had issues with @etihad and getting compensation for cancelled flights and problems with their customer services. Please DM me for an article i am writing.

@antonoaldo you should be ashamed of the customer services you oversee and how you treat customers when you’ve failed as an airline. Offering a credit when it should be cash compensation especially when I never want to set foot on an Etihad plane again. @etihad

@S3EKER @EtihadHelp @etihad beggars belief. They are appalling.

"Thank you" @EtihadHelp @etihad for not letting me cancel my flight after having a stroke a week ago. According to you, there's no cancellation policy for medical reasons despite the fact that I provided a medical report and certificate from the hospital. Very thoughtful of you.

@fastandhungry @antonoaldo Did you get any compensation or deal directly with any one at the airline cusotmer services/ feedback team?

@adelarks @antonoaldo Happy to join your plight. 52hrs from KL to LHR left 30/12/2025 finally arrived home 01/01/2026 Via abu dhabi, where failed and delayed flights resulted in a stranding in MXP on NYE 11:50 pm

@fastandhungry @antonoaldo Thanks for this. I will add this in and DM you.

@EtihadHelp @ThePravin404_ai You will do this and never hear from their customer services.

@ThePravin404_ai Hello there, sorry to hear that, please reach us via DM with more details, so we can assist you further regarding this point. *Rey

Lodge missing bag complaints. It's been over 48 hours and my bag hasn't been delivered. I was told my bag will be sent to my home and now B6 wants me to personally come and pick it up. I didn't ask for compensation but this is bad customer service @etihad @JetBlue

@etihad and yet your customer services when things go wrong and you leave families stranded and out of pocket is non-existent

20 years of connecting Abu Dhabi and Johannesburg! 🌍✈️ Nearly 2 million guests flown since 2005, and we’re just getting started as Africa plays a bigger role in our global network. Read more: etihad.com/en/news/etihad…