Fergus Smail

145 posts

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Fergus Smail

Fergus Smail

@fergussmail

Aberdonian in Connecticut

Stamford, CT Katılım Temmuz 2011
466 Takip Edilen68 Takipçiler
Fergus Smail
Fergus Smail@fergussmail·
@IcemanAthletic And as a Scotland fan I’d say the same for what I paid to watch us play Haiti having missed us in our last World Cup in ‘98. Doesn’t make it right necessarily even if it benefits me as I can access tickets I might not be able to if they were non transferable.
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Eric Stephens
Eric Stephens@IcemanAthletic·
World Cup ticket prices were outrageous. And every single one of those fans at Arrowhead will feel watching a Lionel Messi hat trick was worth every single dollar and more.
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Fergus Smail
Fergus Smail@fergussmail·
@TheRockOracle1 @1marklester @StubHub @ScottFriedman3 Or at least be honest and be entirely clear that it’s a one way bet - you’re just giving them your money for a ticket which you’ll only get if the price is at or below what you agreed to pay. Funnily enough no one would use them if they did that. So we should stop using them
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David Wight
David Wight@TheRockOracle1·
How come @stubhub isn't giving the buyer better seats as promised in the terms of service agreement. My bet is because the seller, who cancelled, has clout and would be out a lot ....@ScottFriedman3
Tony Peric@TonyPeric

I'll be filing a class action lawsuit StubHub. I was told I'd get my refund in 8 days. I got it in 24 hoursbBut my lawyers will challenge their tickets agreement. No tickets available with their guarantees. Only option was a refund.

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Fergus Smail
Fergus Smail@fergussmail·
@ScottFriedman3 @TheRockOracle1 @StubHub I’m starting to worry about the financial strength of the business given how hard they are fighting to pay clearly owed refunds. I wouldn’t rely on any ability for them to go out of pocket to cover for their charlatan sellers failing to deliver
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Fergus Smail
Fergus Smail@fergussmail·
@ScottFriedman3 @TheRockOracle1 @StubHub They deliberately hide behind a terrible user experience and impossible to navigate customer service and hope to get away with more than they get called on. Only way to resolve is through legal action / class action
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Fergus Smail
Fergus Smail@fergussmail·
@TheRockOracle1 @StubHub @ScottFriedman3 Everyone using this shitshow of a platform should understand it’s a complete one way option. You give them money - they earn interest, and you will get the tickets if the price is at or below what you paid. If price is above you get no ticket and maybe a refund if you’re lucky
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Fergus Smail
Fergus Smail@fergussmail·
@CleGuardians330 @StubHub Basically if you buy from them you are buying an option on a ticket. But it’s one way. If price goes down they deliver, if it goes up they won’t. And they get to keep your money and earn carry on it in the intervening period.
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Thomas
Thomas@CleGuardians330·
@fergussmail @StubHub All I can do is not give them my business based on how they're treating people. It's terrible.
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Thomas
Thomas@CleGuardians330·
The biggest losers during this World Cup have to be @StubHub. I'm seeing terrible customer stories every day. I've rarely used them in the past and I'll be avoiding them going forward.
Evan Strothers@EvanStrothers

Hi @TeamStubHub. My order 629340404 was canceled by the seller for Brazil vs. Haiti - World Cup. Your phone support is forcing a refund, which violates your FanProtect Guarantee. The policy explicitly promises "comparable or better tickets" if an issue arises. There are currently active listings available on your site right now in the Category 3 seating areas. I do not authorize a refund. Please escalate this to a supervisor who can authorize a marketplace fulfillment transfer immediately so I can attend the event.

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Fergus Smail
Fergus Smail@fergussmail·
@CleGuardians330 @StubHub Never using them again after this. And already worried about Harry Styles tickets I bought from them months ago for my daughter’s 13th birthday as have zero confidence on whether any tickets will ever be delivered for any event and customer service is nonexistent
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Fergus Smail
Fergus Smail@fergussmail·
@CleGuardians330 @StubHub Everyone who has been wronged by them should request chat transcripts to be provided for future legal action. Request at privacyrequest@orders.viagogo.com but also screengrab or record all interactions where possible.
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Fergus Smail
Fergus Smail@fergussmail·
@WrldSoccerShop @AMellusoSports @MattHenry92 Refunded additional shipping paid but that doesn’t really help me as I’m still not going to have the items in time. Avoid this company if you’re working on a timeline to get something
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WorldSoccerShop
WorldSoccerShop@WrldSoccerShop·
@fergussmail @AMellusoSports @MattHenry92 Hey there Fergus, sorry to hear you're having trouble with your next-day order. Can you please send dm us your full name and order number via DM, and we'll escalate your query with the customer service team.
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y - Matt Henry
y - Matt Henry@MattHenry92·
Does anyone know of where to get good quality soccer jerseys for specifically Canada and Germany without breaking the bank? #FIFAWorldCup
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Fergus Smail
Fergus Smail@fergussmail·
@WrldSoccerShop @AMellusoSports @MattHenry92 I’m not upgrading to premium just to message. Still no sign of package being shipped despite finally getting through to someone on the phone who assured me it would be shipped today and it was because fedex didn’t collect it.
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Fergus Smail
Fergus Smail@fergussmail·
@AMellusoSports @MattHenry92 Would add - very unreliable shipping. Ordered jerseys yesterday and paid for next day shipping. They’ve created a label but haven’t got package to fedex and no way to get them to answer phone about what’s going on and they’re ignoring emails @WrldSoccerShop
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y-Adam Melluso
y-Adam Melluso@AMellusoSports·
@MattHenry92 WorldSoccerShop! Their jerseys are average for what you’ll see regarding price but seems like a solid alternative than trying to go through FIFA worldsoccershop.com
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Fergus Smail
Fergus Smail@fergussmail·
@fanalytics_hq @shaunvlog_ From people I know who got the train it was equally terrible. Game was amazing - but despite 8 years to plan basically nothing done to improve any links to stadia. Wish the final was in Atlanta - a great stadium in a city center location vs the pit that is MetLife.
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Fanalytics HQ
Fanalytics HQ@fanalytics_hq·
@fergussmail @shaunvlog_ It’s more a result of the location. The stadium is naturally built in a bottleneck. The roads can only handle so much. However, that doesn’t change the fact that they COULD put effort in to make improvements, but they just don’t care cause all those cars already bought tickets
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Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸
Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸@shaunvlog_·
Since 6pm, I have been in non moving traffic within a mile of the Patriots stadium. I’m close now but some people are definitely missing this match. Is this normal here? Crazy and frustrating
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Fergus Smail
Fergus Smail@fergussmail·
@fanalytics_hq @shaunvlog_ The traffic management around the stadium is truly catastrophic. They can’t do public transport and they can’t manage traffic for those having to drive either.
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Fanalytics HQ
Fanalytics HQ@fanalytics_hq·
@shaunvlog_ FIFA’s ban on tailgating completely ruined how those games should be. There’s no doubt that Route 1 is horrible, the solution is to get there early and use the venue and space to create a pregame through tailgating. The ban affects Boston Stadium more than anyone else. Have fun🫡
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jerseycommuter
jerseycommuter@NJCommuter82·
Six months ago I bought my son 3 tickets for Christmas to the World Cup France v. Senegal game on @StubHub. We have made all our plans to attend the game and spent a fortune. Now @StubHub tells me the seller doesn’t have the tickets and they will only give me a refund.
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Sri Sundaralingam
Sri Sundaralingam@srisunda·
Anyone Struggling to get your FIFA Worldcup tickets you bought on @StubHub ? Their Support is terrible and I still don't have tickets for a FIFA game a week from now!
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Fergus Smail
Fergus Smail@fergussmail·
@srisunda @TeamStubHub They are truly awful. Just keep saying that they will be delivered 3 hours before kick off which clearly doesn’t work. I’ve chased them daily for a week and their customer service is terrible
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David Protein
David Protein@david_protein·
David delivers the most protein for the fewest calories. Perfected taste, texture, and macros.
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Fergus Smail
Fergus Smail@fergussmail·
@ZachAleba_ @KnowerOfBans You mean Norway with the best number 9 in the world who knocked Italy out and the best team in Africa? You think no one wants to see that one?
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Zach
Zach@ZachAleba_·
@KnowerOfBans Bro this is exactly the move. Planning to see Norway-Senegal. Tix 500 fucking beans right now. Luckily im going with a group that are cool with taking our chances and waiting. But realistically 0% chance that game sells out on a Monday night
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Dom
Dom@KnowerOfBans·
If you live in a host city there seems to be a very good chance you can get tickets for less than $100 if you wait a few days before the game. The ticket sale numbers do not look good.
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Keşfet

@IcemanAthletic @TheRockOracle1 @1marklester @StubHub @ScottFriedman3 @CleGuardians330 @WrldSoccerShop @AMellusoSports