Fiona Campbell

@TPExpressTrains I am in the process.

@fiona_slt Have you been able to make a formal complaint with the link above? ^JM

Hello @TPExpressTrains. I’ve unfortunately witnessed horrendous racist micro-aggression & bullying of an elderly man whose first language is not English by one of your conductors. The man was struggling with his split ticket barcodes. I have the full incident audio recorded (1)

@TPExpressTrains I’ve now listened to the recording (it’s awful). Clear evidence of racist bullying (& same treatment didn’t apply to the white man further down the carriage). It’s not the job of other passengers to make this man welcome and safe on your trains: that’s the staff’s job. Appalling

@fiona_slt I'm sorry to hear this, I will try and send it now. You can make a formal complaint here railhelp.co.uk/tpexpress/make… ^SJ twitter.com/messages/compo…

@TPExpressTrains This link isn’t working for me at this point. Please advise of another way I can make a formal complaint

@fiona_slt Sorry to hear about this if you can send a direct message to us, we can gain more information on this. ^Max twitter.com/messages/compo…

Would someone care to contact me to take this further? The man is very shaken, as are bystanders, by your conductor’s behaviour (2)

My lovely wee boy having the best time at @MamaGStories

@FionaStruthers3 @The_HCPC Lovely to see you, Fiona. I enjoyed our catch up. I’m on @FionaC_HCPC for my HCPC work. I often forget about this account. I’ll give you a follow from there ❤️

A fabulous, engaging presentation by @fiona_slt on the work of @The_HCPC Great to re-connect too!

@Tigercatgirl Sorry to hear this. This happened to my lovely Mum, from a dementia support group. She was carefully guarding her dementia diagnosis and there they were, putting it out there, without her knowledge. We’ve lost her now but I’m still so horrified and angry you for her

My relative is in a nursing home with dementia. Just found photos of her posted, by the home, on social media. My relative doesn't have capacity to make a decision around this and family have not been involved. My heart sinks a little bit more 🙁

@Lois_Cameron A beautiful poem, Lois. Love to all who know and love her x

@HMiniSaLT @RCSLT Thanks Hannah. I don’t work for the university anymore, so I’m not sure if there is another podcast series. Wouldn’t want to take away from any other stuff that may be out there. It simply sprang to mind when I read your post. We had a great time recording it!

@fiona_slt @RCSLT This is fantastic, thank you so much! I’ll be giving this a listen later 😊

Both excited and nervous for placement. Any top tips on what you would have in your placement toolkit? I’ll be working in an acute hospital setting, which is completely new for me. #SLT2B #studet #bcu #placement @RCSLT

@Lois_Cameron Thank you, Lois. I appreciate it. Time is slowly beginning to restore some of the better stuff, in that I’m able to speak about it without huge anger now. I tried to partner with/be an ally to the staff, but was so clearly a thorn in the side of many of them. Terrible times.

We lost our lovely mum on 01 November last year, following complications relating to a very sudden and overwhelming decline in her dementia. Her hospital care was poor at many points before she died. As a retired OT, she’d have been horrified at what we were having to fight for.

@foxley_jayne I’m so sorry Jayne. Indeed; our mum, like yours, was so huge in our lives. It was difficult to meet some staff who clearly couldn’t see beyond her dementia diagnosis. Others were great, some were honestly the worst.

@fiona_slt I list my mum in Oct 2022 suddenly and it feels like only last year. When we are close to them and they are so big in our lives, it hits hard. We were so fortunate to have had them with us but so difficult without them.

@annmarieAHPSLT Again, so sorry Ann-Marie. It’s awful. Let’s catch up if we can. There are so many huge barriers to complaints in difficult circumstances and when newly bereaved. The power imbalance is huge. I’ve been quietly processing until now, almost completely unable to speak about it.

@fiona_slt As someone who has worked in healthcare for 24 years I know what he should have received. I’m still processing what happened and like you, choosing to focus on the wonderful life he led, but I am angry about the care he should have received but didn’t.

@annmarieAHPSLT I’m so sorry to hear this, Ann-Marie. It’s devastating. One issue (of many) for us was that palliative care was particularly difficult for our mum and she (and us)shouldn’t have been allowed to experience what she did. My voice was loud, but I still felt silenced and disempowered

@fiona_slt I’m sorry to hear about your mum. I love what you’ve written about her. My dad died from cancer over Christmas. For a long time I had no complaints over his treatment. There were however significant gaps towards the end. He told us he felt abandoned.

@MoranKevn Very true. Environment is one thing. Failings in the care received at points is definitely another 😞

@fiona_slt Hospital environment is not suitable for a lot of PLWD in my experience 💜

@MoranKevn Thank you. Her love of music was long-standing. She’d have loved nothing more than to talk about it all day every day. It certainly brought much comfort but lots of emotion for her as her life ebbed away. I’ll get back to listening to her many playlists at some point, but not yet

@fiona_slt Music is so beneficial to PLWD, great wee video Fiona 💜

She loved music of all genres (special nod to The Killers); her family and gorgeous grandchildren; her friends; driving and each and every one of our family dogs. We’ll remember her light and kindness, and not the shadows of her illness and all that came with it.

As a healthcare professional, currently working for a regulator, I have a huge amount of support for the people working in quite broken and stretched systems. I was (and still am) on their side. But it still keeps me awake at night. Our poor, lovely Mum.