Francesca Jones

@JayHulmePoet I had a similar experience with UPS the other week. Difference being they didn’t even drive past the house - they went straight to the shop!

@MetCC Thank you

@fran_e_jones Please follow the link below to report a Road Traffic incident. Once the online form is completed and submitted our traffic department will look at the incident details. met.police.uk/ro/report/rti/…

@metpoliceuk hi, I’m assuming it’s illegal to watch videos on your phone while driving? How would somebody go about reporting this please? Thanks.

Increased air pollution, sound pollution, and road rage. I even saw somebody get out of the car and shout through another car’s window. Just another day in @chadwell_heath at the moment.

Once again extremely dangerous traffic situation on Broomfield, Eustace, Heath and Kenneth Roads, @lbbdcouncil A daily occurrence now - every morning around 8/8.30am and evening 5-7pm. Hazardous. Residents have contacted the council but nothing has been done. @MPSBarkDag

@lbbdcouncil I’ve been trying to talk to somebody about a small lottery license but your phone lines don’t have this as an option. I emailed as suggested by your chatbot months ago and it bounced. Please can you give me a phone number? The guidance for this process is awful.

@TfL Thanks GR, she’s 8 years old

@fran_e_jones 2/2 Children who live outside London (or outside the UK) and do not have a machine-readable passport can still apply, however, age and identity will need to be checked at a Visitor Centre. How old is your goddaughter? ^GR

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@LumoTravel We’re on the move!

@LumoTravel Thanks Mariel. We’ve got to York now and are in a 6 train queue because they haven’t got a route for trains to get through yet. Just thought I’d let you know ☺️

@LumoTravel no information about whether the 14:48 from KX to EDI will be impacted by todays disruption. We’re currently in the move but are we likely to be turfed off soon? Thanks

@TheBHF Signed! Thank you

@fran_e_jones Thank you so much for the kind words Francesca. We are so glad we were able to help you out. This is why it is important to get involved with our Hearts Need More campaign here: bhf.org.uk/HeartsNeedMore ❤️

Blown away by how helpful the folks on @TheBHF phone lines are. Shocking to think that charities are having to pick up the slack for an NHS on its knees. A huge thank you to the team who have been able to discuss in detail when our GP has been fobbing us off for months

@wandbc it looks like somebody had a leaking paint and has left a trail of paint down Eardley Road and Blegborough Road. Not sure how easy it’ll be to fix/remove as it seems most of it’s dry now, but how best to report it? There’s about 10 metres worth of paint line! Thanks ☺️

@LNER Hello! Just a little update - I spoke with Jordan on the phone and she’s sorted it all out for me. Great service, thank you 🤩

@LNER Thanks Libby, will give them a call tomorrow

@British_Airways Thanks Hannah!

@fran_e_jones Hi there Francesca, yes you're allowed to pack air tags in your hold luggage, this wouldn't be an issue! Hannah

@British_Airways Are Apple AirTags allowed in hold luggage please? I couldn’t figure out from the website whether they are or if it’s cabin only? Thanks

@_JamaicaJamaica Wow! Great job 🤩 Whereabouts is it?

Spent the last 6 months (in my spare time) renovating a knackered 50 ft narrowboat into a floating Air BnB as a side #hustle. Finally finished it 👇🏼

@JohnLewisRetail, I’ve just had a text to say my personal stylist appointment for this afternoon has been cancelled but no reason given why? I’ve tried to phone the store but the only number goes to the online sales agents. Please can you help? I’m really disappointed. Thank you.