@fishels_james We take safety concerns like this very seriously. Please stop using the range and DM us your model, serial number, and contact info immediately so we can escalate your case and work with you to ensure a safe resolution. ~Ruth
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Frigidaire®
20.2K posts
Frigidaire®
@Frigidaire
At Frigidaire®, we know the unique way you do things is what makes your home awesome. So we design products to help you run your home, your way.
North America Katılım Eylül 2009
3.1K Takip Edilen14K Takipçiler
@Frigidaire We had a Frigidaire Electric Range blow the front door out and the range was cold, the kitchen was 70’ and the power was on. It blew glass 4’ feet. It happened at midnight. How does an ELECTRIC RANGE DO THAT???
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@meevalerie We’re sorry for the confusion and understand your frustration. Water temperature can vary by model, and we appreciate your feedback regarding clearer product information. Please DM us your model number so we can clarify the capabilities of your unit and provide guidance. ~Ruth
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@Frigidaire
Please be upfront and announce that NONE of your refrigerator models dispense chilled water only room temperature. Not even the ones that have ice and water dispensers. It is deceitful to not disclose it. This is especially true given their price. Shame on you!!
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@meevalerie We’re sorry for the confusion and understand your concern. Water dispenser performance can vary by model, and we appreciate the feedback on product page clarity. Please DM us your model number so we can confirm your unit’s water temperature capabilities and provide guidance.~Ruth
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@Frigidaire
It is highly deceptive for Frigidaire to NOT disclose that most of their fridges with ice & water dispensers do NOT dispense chilled water as they all had in the past. It is not noted on the any of the model pages.
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@meevalerie Please DM us your model number and we can confirm whether chilled water is expected and provide tips to ensure it’s dispensing properly. ~Ruth
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@Frigidaire
Which of your refrigerators with ice and water dispensers actually dispense CHILLED WATER?
I just discovered that so far, all of the fridges I've looked up DON'T though I haven't checked all of them. Chilled water dispensing has been the standard for 50 years.
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@meevalerie We’re sorry for the confusion. Most Frigidaire refrigerators with water dispensers are designed to provide chilled water, but performance can vary depending on model and installation.
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@j_grenovich We’re very sorry for the delays and frustration you’ve experienced. This is not the service we aim to provide. Please DM us your model, serial number, and case details so we can escalate your repair and help get the part ordered as quickly as possible. ~Ruth
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@Frigidaire we have been trying to get our fridge that is 4 months old repaired by you for 18 days now ..no fridge!! We were promised 14 days! And now told the part hasn't even been ordered and won't give us the part number so warranty place can get it 😡
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@Moredumbtweets @ElectroluxUS @LGUS We understand your frustration and apologize for the delays. Weekend tech support is limited, but that doesn’t excuse the lack of response. Please DM us your model, serial number, and contact info so we can escalate your case and get someone to follow up. ~Ruth
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@ElectroluxUS @LGUS @Frigidaire I have sent you guys multiple DM’s.
Called to.
Ridiculous that no one is there from tech support on weekends when many get appliances delivered
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What a shame @LGUS couldn’t get back to me here.
They really do Seem to do relations good by slews of IM’s but can’t talk to them.
Hate I sent back their poorly designed oven for fucking @ElectroluxUS that was delivered not working with no way to contact them or @Frigidaire
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@WilliamCar76905 We’re sorry you’re experiencing uneven heating. Please DM us your model and serial number so we can review your unit and provide troubleshooting steps or service options. ~Ruth
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@MarthaForrest6 @c0astgh0stlife @Lowes We understand why you’d be concerned. Coverage depends on your unit’s warranty status and whether the repair is completed by an authorized Frigidaire service provider. Please DM us so we can review your case and confirm what may be covered before the repair is completed. ~Ruth
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@Frigidaire @c0astgh0stlife @Lowes I’ve got a repairman coming this Thursday to change the magnetron so tell me, will you cover my costs? I’m thinking Frigidaire will not. They didn’t last breakdown either.
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. @Frigidaire I purchased this refrigerator from @lowes in June 2024. Why are dents appearing in a snake pattern from the top to the bottom of the refrigerator side door and disappearing throughout the day? Please DM me.
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@Moredumbtweets @HomeDepot We understand how frustrating this is, especially with a brand-new oven. This is not acceptable. Please DM us your model and serial number along with your service details so we can escalate this immediately. ~Ruth
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Insanity
What the heck is up with @Frigidaire
Brand new oven and doesn’t work.
They have no tech support.
@HomeDepot is useless.
Now another week with no oven.
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@V_M_Lopez We’re sorry for the frustration this has caused. That’s not the experience we want you to have. Please send us a DM with your model and serial number so we can review this further and assist. ~Ruth
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@Frigidaire Yeah, y'all basically just told me "too bad, so sad" in the chat. Wtf am I supposed to do with an oven that isn't heat resistant?
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Tell me why the enamel is chipping all over the @Frigidaire oven I've only had 2 months? Our 20+ year old Frigidaire didn't have a single chip or scratch so wtf?!
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@andrew_demaio @ElectroluxGroup Thanks for reaching out! We’ve received your DM and will review it shortly. ~Ruth
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Update: @Frigidaire sent out a repair company to look at the fridge. It took them a month to replace a compressor. Issue still isn't fixed and now they say that's that, buy a new fridge.
@frigidaire and @ElectroluxGroup just lost of a customer of 18 years. Totally unacceptable.
Andrew DeMaio@andrew_demaio
The @Frigidaire refrigerator I bought for my garage when my 54 week old kitchen refrigerator died last year is now dead too at the ripe old age of 368 days old. Will @ElectroluxUS fix/replace it under warranty after I spent over $11,000 on their products and went 2 months without a microwave before getting replaced and 2 months without a kitchen refrigerator waiting to be replaced last year? I guess we shall find out.
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@BryanByczek To help reduce outside air, we suggest sealing the window opening with the included side panels or an approved window filler kit. Please DM us your model number and we’ll be happy to point you to compatible options. ~Ruth
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@Frigidaire ok you have three frigidaire twitter accounts replying to me but it sounds like there's no damper to keep outside air from coming in - can you at least point me to an external cover so I can keep the air out (not a cover for the inside front of the AC).
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Well now I know why it’s called a Frigidaire. Literally no way to shut out the outside air during the winter.
Do not buy.
Thanks @Frigidaire!
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@BryanByczek Hi there, we understand your concern. Frigidaire AC units do not use an internal damper, and we don’t recommend covering exterior vents, as this can impact performance.
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@Friigidaiire @V_M_Lopez If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
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@Friigidaiire @V_M_Lopez We want to clarify that this page is not part of our company. We strongly encourage you to block this contact and ignore any future attempts from this individual. Please do not provide any personal or sensitive information.
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@jenstockman311 We’re really sorry for the frustration. A 5-month-old refrigerator needing multiple repairs is not acceptable, and offering a sales pitch during a support chat was inappropriate. Please DM us so we can review your case and help resolve this. ~Ruth
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So I contact @Frigidaire about my five month old fridge that has broken three times since purchase and the chat representative not only offers no help but thinks this is a good time to sell me something else 🧐
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@_chatHub_care @workwithmeppl If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
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@Frigidaire this is NOT normal. This fridge is barely two months old. I have two different “repair” people out. This fridge is a LOUD lemon
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