Unbranded

My Experience with the DSS @OfficialDSSNG (Department of State Services) -PART ONE I want to clearly state that this is my personal experience and account. On the night of April 30th, after days of being blindfolded and held by some unidentified men who initially claimed to be from the DSS — but whom I later discovered were not DSS officials — I was eventually taken to a DSS facility. At the time, I was still blindfolded and handcuffed. After arriving at the facility, I heard someone instruct that my blindfold should not be removed until we were inside. Shortly after, the blindfold was removed, and for the first time in days, I was able to see properly again. My vision was initially unclear but gradually improved. The officer who received me spoke calmly and assured me that I was safe. He asked if I knew where I was, and I replied yes because I could see the DSS logo on the wall. He noticed I was shaking and visibly traumatized, and he tried to calm me down. At that point, I was extremely scared and confused because I still did not fully understand my situation or why I had been taken in the first place. That same night, I was given tea and bread — the first proper meal I had eaten in days. I was also taken to the medical unit where my blood pressure and general health condition were checked to ensure I was medically stable. Afterwards, I was taken to a room with other detainees and provided with a bed and duvet. For the first time in days, I was able to sleep comfortably. The following morning, the investigation team began questioning me. Because the matter is still before the court, I will not go into details about the investigation itself. However, based on my personal experience, the DSS officials I interacted with treated me professionally and respectfully throughout my stay. Nobody shouted at me, physically assaulted me, or used force against me during the period I spent there. They also ensured that I had food and basic care, and I was even asked if there were specific meals I preferred during the process. I also observed that officials handling my case remained active on the matter, including during weekends and public holidays. From my own experience, I can say that the DSS demonstrated professionalism in the way they handled me. At the same time, no institution is perfect, and like every agency, there are areas where improvements can still be made — particularly regarding the speed of investigations and certain administrative processes. Again, this is strictly my personal experience and should be understood as such.