Serval retweetledi
Instead of reacting to the barking, the serval remained calm and slowly diffused the situation
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Serval
60 posts
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| We're hiring |
|______________|
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\ /\_/\
( •ω• )
/づ づ
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Our open roles:
→ Applied AI Engineer
→ Deployment Strategist
→ Deployment Success Manager
→ Head of Deployment
→ Head of Engineering
→ Security Engineer, Detection and Response
→ Software Engineer, Backend
→ Software Engineer, Deployed
→ Software Engineer, Frontend
→ Software Engineer, Infrastructure
→ Exceptional Talent Reserve
→ Strategic Finance Senior Manager
→ Agentic Operator, Growth Marketing
→ Integrated Growth Marketer
→ Product Marketing Manager
→ Senior Designer
→ Senior Field Marketing & ABM Manager, East
→ Senior Field Marketing & ABM Manager, West
→ Senior Manager, Social Media
→ Technical Product Enablement Manager
→ Design Engineer
→ Product Designer
→ Enterprise Account Executive
→ Mid-Market Account Executive
→ Revenue Strategy & Operations Lead
→ Sales Manager, Enterprise
→ Sales Manager, Mid-Market
→ Strategic Account Executive
→ Emerging Talent Recruiter
→ GTM Recruiter
→ Lead Sales Recruiter
→ Sourcer
→ Technical Recruiter
serval.com/careers
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EIGHT new Servals started this week. The biggest single-day class in our history.
We’re growing quickly to keep up with customer demand, with new teammates joining across engineering, sales, and marketing.
And we're just getting started, open positions here: serval.com/careers
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Serval retweetledi
@Redpoint put out their #InfraRed100 list this morning. It lists 100 companies in cloud infrastructure who they believe are setting new benchmarks for reliability, scalability and security. These are the ones they are betting will set businesses up for success through a new paradigm of building applications. @getserval is on the list this year.
Redpoint's report behind the list is worth a read. Seventy-seven pages of analysis from the people who obsess over this topic every day. @patrickachase @loganbartlett
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Serval retweetledi
The Redpoint InfraRed 100 is now live.
These are the companies building the infrastructure that powers everything happening in AI right now, from world models and agent runtimes to the sandboxes, databases, and security tools agents depend on.
Congratulations to this year's honorees!
Read the full 2026 InfraRed Report: our state of the union on AI and cloud infrastructure 👉 redpoint.com/reports/the-in…
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Serval retweetledi
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Serval retweetledi
Software is mostly just workflows on top of a database. This hasn't changed. What's changed is how those workflows are built. @jakeserval and @getserval saw the world changing and nailed it.
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Serval is in Vegas for #Knowledge26 and #HDI! Need a ride from the airport? Text (929) 658-8779. Free rides to or from your hotel on May 5th and 7th
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Serval retweetledi
If you want to predict the future, watch the flow of top talent. Where are people going, and where are they leaving from?
Talent is the ultimate leading indicator of future performance.
It's Serval now.
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Thrilled to have @ChristneKim on the rocket ship!
christine kim@ChristneKim
After 5 incredible years at Greylock, it’s time to build again! I'm thrilled to share that I'm joining @getserval as Head of Strategic Projects. Serval is building AI agents that automate enterprise IT workflows, replacing systems like ServiceNow with something fundamentally better. ITSM is one of the largest enterprise markets and the opportunity to reimagine it with AI is once in a lifetime. My initial focus is building out the forward deployed engineering and deployment motion from the ground up. FDEs are the critical bridge between the product and the customer and it’s one of the most important functions in enterprise AI right now. At Serval, FDEs don’t just configure in customer environments, they build critical core product — and we already work with some of the largest enterprise customers in the world including Abridge, Bilt, Notion, Vercel, Verkada plus more that I’d love to tell you in person. Which brings me to this — I'm hiring FDEs. This role is perfect for former or future founders as you’ll spend time selling, building, and deploying 0→1 world class enterprise products. If you're an engineer who loves working directly with customers, thrives in ambiguity, and wants to be early at a company with serious momentum, I'd love to hear from you (DM or reach me at christine@serval.com) I’m so grateful to the @GreylockVC team and to all my founders for an incredible chapter. The privilege of partnering with founders at their earliest stages and working with some of the sharpest minds in the industry has shaped how I think, operate, and lead. Thank you.
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Serval retweetledi
Serval retweetledi
🎉 Week 106 — Venture with Grace
Week 106 zoomed in on AI scale, GTM excellence, security, and founder positioning — with operators and investors sharing what it really takes to build and grow in today’s AI-first landscape.
Week 106 lineup:
@fatimahs_tech, Fatimah’s Guide (200k+ followers):
Founder branding, audience building, and turning visibility into opportunity
Shay Levi, CEO at Unframe:
API security, scaling deep-tech startups, and defending modern AI systems
@raghavan_anand, CPO at @SnorkelAI:
AI product systems, data-centric AI, and building for enterprise scale
Chris Degnan, Ex-CRO at @Snowflake:
Scaling GTM, enterprise growth engines, and what great revenue teams do differently
@jakeserval, CEO at @getserval:
AI agents for IT ops, automation, and the future of autonomous workflows
@SGrinfeld, Co-Founder at @GreenfieldVC:
AI & SaaS investing and how breakout companies sustain momentum
Another strong week — with a clear theme: AI advantage compounds when product, distribution, and security scale together.
More coming next week.
See you live 👋
#VentureWithGrace #AI #startups #founders #vc #cybersecurity
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Serval retweetledi
Every platform shift creates a chance to rebuild massive software categories.
In ITSM, that shift is happening right now from tickets to AI agents.
@alexbard @jordan_segall and I couldn’t be more excited to partner with @getserval for their Series A. Here’s more about the investment including:
- The incredible team behind Serval
- How code generation will reinvent ITSM
- Why owning both the System of Record and System of Intelligence matters
Huge congrats to @jakeserval, Alex McLeod, @TatianaBirgisso and the entire Serval team and thanks for trusting us to be part of your journey!🐆
Full post here👇
redpoint.com/content-hub/wr…
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Serval retweetledi
We couldn’t be more excited to announce @Redpoint is leading the Series A in @getserval!
Serval is building AI agents for IT service management and taking on the $200B ServiceNow with a modern, AI-native architecture.
@alexbard @jordan_segall and I are thrilled to partner with Serval and here’s more on what got us so excited! ⬇️
1. Team - We were blown away by the Serval team. @jakeserval and Alex McLeod have incredible ambition, technical depth, and a clear vision for how ITSM will work having seen the pain point first hand at Verkada. Most recently, they were joined by amazing folks like @TatianaBirgisso with deep expertise in scaling GTM at the largest B2B SaaS companies.
2. System of Record + System of Intelligence - Serval built their own ticketing system (SoR) and AI agents on top of it (SoI). Instead of being tied to legacy data models like ServiceNow and Jira, Serval owns the workflow end to end. Whoever has the best data, will have the best AI and this allows Serval to control the full stack.
3. Code Native Architecture - Fellow Redpoint founder @barrald put it better than I could have - “Code generation will be one of – if not the – defining current of the next wave of software.” Serval is built to be code native as every workflow is code generated by an LLM vs a DAG written by a human. This gives users more power and flexibility without compromising control.
4. Opportunity to Disrupt Large Incumbent - We’ve been fortunate to partner with many startups going after large incumbents like Snowflake (DW), Attio (CRM), Everest (ERP) and many more. The most attractive markets often have the largest incumbents but get reinvented over time with new trends in technology. It’s time for ITSM to be disrupted with AI and Serval is leading the charge!
Thank you Jake and Alex for trusting us to be part of your journey!
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