Patrick Chase

as of last week, agents are creating more cells in @_hex_tech than humans directly

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@sahirazam @livekit @dsa @davidzh 🔥

Software is learning to listen, speak, and act in real time. The infrastructure for that barely exists. That's why we're so excited to lead @livekit's $100M Series C. @dsa and @davidzh are building the real-time layer for the future of software and agents!

@dsa ❤️❤️

Today is a day I’ll never forget. I grew up in Cupertino. My dad was a tech founder in the 80s/90s. I was in YC S07. LiveKit is my 5th company. The first 4 didn’t work out. I’ve had a lot of advantages — it still took 20 years to get here. Founders: keep taking shots.

Huge congrats to @dsa @davidzh and the entire @livekit team on reaching unicorn status and announcing the Series C! Their voice AI platform is 🤯 and powering apps that see, hear, and speak for the leading AI companies. So grateful to be on the journey with you all!

This is a big deal. Most of the voice AI community says that speech-to-speech models aren’t ready for production use cases. Two reasons: 1. Reliability (more hallucinations) 2. Cost (s2s models are expensive) On (1), Grok’s Voice Agent API is already running at large scale across Grok’s apps, in Tesla vehicles, and in call centers. There’s more work to do, of course, but progress is being made quickly. On (2), you get SOTA performance for $0.05/minute, which meets or beats aggregate cascade model (STT+LLM+TTS) pricing. Excited to partner with @xai on this launch — you can build a custom Grok Voice Agent with workflows, tool calling, the whole shebang, in a few lines of @livekit code. The future of speech-to-speech is bright!

Huge congrats @tryqualified and @alexbard !!!

Huge congrats to @getserval on reaching unicorn status! @jakeserval, Alex McLeod, @TatianaBirgisso and team are executing at mind-blowing speed and @Redpoint is grateful to be part of the journey! In just the last few months they have: 🤖 Helped customers like Mercor, Perplexity, Clay, Verkada, and Abridge automate 50% of IT requests 📈 Doubled workflows run on serval 🚀 Grown the team 3x and hired some truly incredible folks across the board Most importantly companies are now moving their IT systems of record to Serval. So excited to work with @biad_anas and @gradypb! More about the round here ⬇️ serval.com/updates/serval…

How fast can you go from question to answer? At Hex, we've been obsessed with collapsing that timeline. But in a conversation with @sarahdingwang from @a16z, our CEO, @barrald, talks about a future with more ambitious goals: What if time to insight could go 𝘯𝘦𝘨𝘢𝘵𝘪𝘷𝘦? Before you even ask to think about something, the update comes to you. We call it ambient analytics — a future where dashboards and data tools anticipate what you need and surface it before you even ask.

Will we eventually stop looking at source code? Is the death of the IDE imminent? Not if @nathansobo of @zeddotdev has his way. Nathan has been on a lifelong quest to build the perfect tool for his craft, first creating Atom at @github, and now founding Zed. On today's episode of Training Data, Nathan shares his conviction that source code is still the clearest language humans have for expressing complex ideas, AI or no AI, and a built-for-purpose GUI will always be the best way to inspect, navigate, write, and otherwise interact with that code. Listen to the full episode to hear his view on why the IDE GUI matters more than ever for AI, and where human + agent collaboration is headed.

We like pushing performance boundaries at @modal, and recently, we've started to make LLM engines go brr. In this post: how we worked with @DecagonAI to make SGLang 12% faster at spec dec (and more).

@Redpoint @varunvummadi @eshamanideep @gigaai So pumped to partner with @varunvummadi and @eshamanideep !!

We're thrilled to announce our partnership with @varunvummadi, @eshamanideep, and the @gigaai team on leading their $61M Series A. Giga offers an AI agent that speaks with the intelligence, latency and the voice quality of a real human, so your customers are always delighted. Giga's deployment is already helping companies reduce escalations, improve resolution speed, and enhance operational efficiency across teams. For instance, at Doordash these improvements are critical as they scale to serve nearly 50 million people monthly across more than 40 countries. If you want to work with some of the most talented engineers and builders in the world, Giga is hiring in San Francisco, New York, London, and Bangalore. 🎉 Congratulations to Varun, Esha, and the entire Giga team. We're excited to partner with you as you reshape how the world interacts with customer support. More here: fortune.com/2025/11/05/voi…

@jaminball @livekit @theinformation 🔥

Congrats to @livekit on being named the most promising AI Infra startup by @theinformation! thein.fo/49yAaxl

Every platform shift creates a chance to rebuild massive software categories. In ITSM, that shift is happening right now from tickets to AI agents. @alexbard @jordan_segall and I couldn’t be more excited to partner with @getserval for their Series A. Here’s more about the investment including: - The incredible team behind Serval - How code generation will reinvent ITSM - Why owning both the System of Record and System of Intelligence matters Huge congrats to @jakeserval, Alex McLeod, @TatianaBirgisso and the entire Serval team and thanks for trusting us to be part of your journey!🐆 Full post here👇 redpoint.com/content-hub/wr…

We couldn’t be more excited to announce @Redpoint is leading the Series A in @getserval! Serval is building AI agents for IT service management and taking on the $200B ServiceNow with a modern, AI-native architecture. @alexbard @jordan_segall and I are thrilled to partner with Serval and here’s more on what got us so excited! ⬇️ 1. Team - We were blown away by the Serval team. @jakeserval and Alex McLeod have incredible ambition, technical depth, and a clear vision for how ITSM will work having seen the pain point first hand at Verkada. Most recently, they were joined by amazing folks like @TatianaBirgisso with deep expertise in scaling GTM at the largest B2B SaaS companies. 2. System of Record + System of Intelligence - Serval built their own ticketing system (SoR) and AI agents on top of it (SoI). Instead of being tied to legacy data models like ServiceNow and Jira, Serval owns the workflow end to end. Whoever has the best data, will have the best AI and this allows Serval to control the full stack. 3. Code Native Architecture - Fellow Redpoint founder @barrald put it better than I could have - “Code generation will be one of – if not the – defining current of the next wave of software.” Serval is built to be code native as every workflow is code generated by an LLM vs a DAG written by a human. This gives users more power and flexibility without compromising control. 4. Opportunity to Disrupt Large Incumbent - We’ve been fortunate to partner with many startups going after large incumbents like Snowflake (DW), Attio (CRM), Everest (ERP) and many more. The most attractive markets often have the largest incumbents but get reinvented over time with new trends in technology. It’s time for ITSM to be disrupted with AI and Serval is leading the charge! Thank you Jake and Alex for trusting us to be part of your journey!

@reneeshah123 @Redpoint Couldn’t be more excited to work together!!

This is my first week at @Redpoint! Redpoint has an amazing track record in enterprise tech, and doing great work matters to me. Beyond that, it’s always about the people. I’ve known this team for years, and I’m so proud to be a part of it. I’m also grateful to my friends and mentors at Amplify Partners for teaching me the ropes of venture -- doubly so for highly technical domains. I have so many wonderful memories and fun stories from working at Amplify. I’ll still be focused on what I know best, which is Seed and Series A investments in AI, infra, security, and developer tools. I had a rare moment to reflect between roles, as we welcomed our 2nd kid this summer, and I did a ton of thinking and writing on how to better serve founders in this current cycle -- in addition to making a few angel investments that I’m really excited about. I also spent time thinking about opportunities and themes that others may not be seeing yet. I love what I do, and I can’t wait to build with Team Redpoint for many years to come.

This product is truly 🤯. Check out the future of agentic analytics from @_hex_tech ⬇️ AI for data that actually works!

Introducing LiveKit Inference — a new cloud service that gives you access to the most popular voice AI models with just your LiveKit API key. We manage rate limits for you, report on usage, and consolidate billing. All LiveKit Cloud plans now include free monthly inference credits. A single string update allows you to call models from: @AssemblyAI @cartesia @DeepgramAI @elevenlabs @GoogleDeepMind @inworld_ai @OpenAI @rimelabs

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