Quo (formerly OpenPhone)

Every call. Every text. Every follow-up. Money is on the line. That’s why we built Quo. Now live across NYC, LA, Chicago, and Dallas. See us out there? Tag us. Always say hello with Quo 👋

Looking for a customer conversation on your phone? Search just got a whole lot faster. → Search conversations, messages, and contacts from one place → See results as you type → Filter by one or multiple inboxes Available now on iOS and Android.

@roleandtell Love to hear it! 👏

@gowithquo This is actually very useful! I use it to set reminders on who I need to follow up with and it’s way better than making calendar appointments.

Ever had two people follow up with the same customer? Or worse... nobody follows up at all? With Quo Tasks, you can create a task directly from any call or message, assign it to a teammate, and keep the full conversation attached so nothing gets lost. Curious how other teams are using it? 👀 Join us tomorrow for a live webinar with Jordan Simas from Quo and Ashley Carter from Integrity Pool Service. 📅 July 14, 12 PM PT / 3 PM ET Register here: quo.com/webinars/tasks…

@matthewjuhren Glad to hear it! 😅

Is @gowithquo completely down for anyone else?

After listening to thousands of sales calls, our Sales team noticed one qualification question wasn't giving them the answers they needed. "Are you the decision-maker?" It's not a bad question. It just often comes too early. Instead, try asking: - What's it costing you to leave it as-is? - Who else is involved in making this decision? - Have you gotten other quotes? - What's not working with how you're handling it now? - Have you tried solving this before? These questions naturally uncover urgency, budget, and the buying process without putting someone on the spot. Check out more examples from our team here: quo.com/blog/lead-qual…

@iamTRA Hi Rohan, thanks for flagging that. I understand how disruptive shortcuts can be when you are not intentionally performing the action. I have reported it to the team, and we will keep you posted on this.

Typing "I" or certain keys on browser or latest macOS app in a message randomly starts calls, while other keys mark conversations done. No way to disable shortcuts. This is brutal. Any fix? @gowithquo

When you're just getting started, using your personal phone number for your business makes sense. A lot of people do it, we aren't judging! But as your business grows, so do the challenges. Customer conversations end up spread across personal phones. Your team can't easily jump in to help. And your business starts relying on one person's device. This video explains why it might be time for a business number instead. And if you know someone who's still growing their business from their personal phone, send them this 😉

Every customer conversation creates work. Great teams have a system for what happens next. Join us on July 14 for a live webinar to see how Quo Tasks helps teams keep track of the work that gets created during customer conversations. You'll hear from Jordan Simas, the Product Manager behind Tasks, and Ashley Carter, Co-Owner of Integrity Pool Service, who'll share how their team uses Tasks every day. We'll cover: ✅ Creating tasks from calls and messages ✅ Assigning work to teammates ✅ Staying on top of follow-ups ✅ Keeping every task connected to the customer conversation 📅 July 14, 12 PM PT / 3 PM ET Register here: quo.com/webinars/tasks…

@irentdumpsters @ChristianHaley_ 👆

@ChristianHaley_ @gowithquo all day

Looks like I generated my dad $4750 today… Truly amazing what happens when your business is based around natural disasters NEED> WANT Having a lot of fun doing this

Hi Charles, we really appreciate you being with us for so long! We totally get how annoying it can be to deal with login issues and getting logged out repeatedly. We have flagged this issue for the team, and they are working on it. We will keep you posted with the updates via email. If you’ve got any questions, just send us a DM, we’re here to help!

I’ve been with ya guys since you were openphone but it’s almost to the last straw. This is the third time in recent months that I’m forced to re log in on my Mac. If your updates are going to break credentials for paying users then stop forcing them without asking us. Literally no other app has this problem for me. I was several minutes late to calling a client today and it sucks that your app could have cost me a critical client. @gowithquo

@testNconquest Yes! Our transcripts support over 40 languages. You can check out the list here: bit.ly/4y8rSGn

i just noticed @gowithquo call transcripts are also in spanish LOL

@RealPlantBrah This is so awesome 👏

The SMS functionality in Aspire sucks. Aspire has no automated follow up for anything. I use @gowithquo for my companys texting and phone calls. I had built a personal command center that let me send pre and post visit notifications. Others were interested and so we built Relay.

@PatOfCle @homeservicebase Hey @PatOfCle! We'd be happy to have you. Send us a DM with your use case and we can get you some more info!

@homeservicebase @gowithquo @homeservicebase How has this gone for you so far? Considering making the same switch. Curious specifically about API flexibility, desktop app functionality, call quality, etc. RingCentral is great overall value, but we've definitely had many limitations with the API as well.

I'm so tired of RingCentral’s complexity that I finally decided to move to @gowithquo. Once I mirror our API integration to match what we currently have with RingCentral, we’ll start porting our numbers over. Our RC bill is over $1,000 a month. Their API is overly complicated, they don’t provide direct API access to AI transcriptions or summaries, and their AI agent has low quality with huge latency. To cancel the AI subscription, I literally had to hold on the phone for 20 minutes, navigate through a phone menu, talk to an agent just to get an email, and then reply to that email confirming I want to stop the AI service. They have no event webhooks, and setting up a shared phone number for all our CSRs feels like selling your soul to demons. Honestly, I'm exhausted. @darynakulya, happy to become a customer, and I’ll share a lot more feedback once we’ve fully transitioned 😀

@obotach Hi Oze, call queue is on our radar but we don't have a timeline to share. Sending you a DM to discuss if you have any more feedback to share.

@gowithquo That’s a lot of missed calls in the analytics. Now imagine if we had a call queue... :)

We've made some big improvements to Analytics in Quo 👏 You can already see what's happening across your business. Now it's easier to understand why. Here's what's new: → Click into select charts to see the calls behind the numbers → Call outcome breakdowns (missed, abandoned, forwarded, voicemail) → Period-over-period comparisons → AI call tag reporting Available now on Business and Scale plans 👏

@FranDuggan Hi Francis, thanks for flagging this! We're aware of this issue, and our team is actively working on a fix. We will keep you posted. Apologies for the inconvenience.

@gowithquo notifications not going away on iPhone app. Is this happening for anyone else? If I sign out and sign back in it works.

@irentdumpsters This could be you if you connect Quo with Claude.

A lot of guys you see and think are killing it on this app are still answering every single phone call that comes through to their business. That's not scalable. You can't run trucks, close jobs, and be the person picking up every ring. At some point you have to hire a CSR. Whether they're overseas or in the states it doesn't matter. What matters is HOW you train them. Here's what I tell every owner doing this for the first time. Use a system like @gowithquo and connect it to Claude through their MCP. Upload your best performing calls. The ones where you booked the job in under two minutes. The ones where the customer said yes before you even gave the price. Then tell Claude you're hiring a new customer service rep and you want a script and step by step training built around how YOU answer the phone. Not some generic call center script off Google. YOUR calls. YOUR tone. YOUR process. Watch the sauce that comes out on the backend. Claude will break down your pacing, your objection handling, your booking flow. It builds a full training manual off the way you already close. Most owners spend weeks trying to write scripts from scratch when the best script already exists. It's sitting in your call recordings. You just need AI to pull it out and turn it into something your new hire can follow on day one.

@tannerdripjobs Crushing it 👊

I may run the LEANEST $1.7M YoY house painting business in the world. I now work 0 hours in the business. Here's how it's setup (Bookmark this for later) 1. NO Salespeople, just 1 estimator, who does around 600 appointments per year. 2. I have a VA in overseas that builds the quotes overnight, so we can send them within 1 business day. 3. I have an office admin in Indiana (stay at home mom) that answers the phones all day (@gowithquo), and manages our CRM (@dripjobs) 4. I have instant booking setup on our website and facebook ads, this allows customers to book with us at all times of the day, even at night (@routemize) 5. I run payroll through Gusto, it's mostly automated. I just click a button, all taxes are paid, employees get direct deposit 6. We have NO inventory aside from what's inside the vans. Crew leaders take vans home. GPS tracked. + We only buy materials when we need them. 7. We have NO office. Our office is the customer's home + Virtual mailbox for mail. 8. I have a GM that handles day to day operations. I meet with him weekly. 9. We spend 4k on FB ads per month, and 2k on Google ads per month. We have the MOST reviews in our entire area, and we're a 5-star rated company. We've been in business for 10 years. Our organic (word of mouth) website traffic, and referrals give us an edge over the competition. 10. We have an automated hiring system setup in indeed. We just turn it on, filter applications through Jotform, then those applications go to slack - every single day we get an applicant or two. It ensures we are never without, since turnover can be volatile. 11. 4 crews, full time W2 employees. (NO SUBS) 12. I haven't been on a job-site in over a year!