@arnob1 Hello Arnob, we’ve sent an email to the registered email ID. Request you to please respond to that. Thank you.
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GrabOnRent
3K posts
GrabOnRent
@grabonrent
Curated Product Rental Service | Presence in Bangalore, Hyderabad, Mumbai & Gurugram | RENT Furniture, Appliances, Fitness products, Laptops, and much more.
Bengaluru, India Katılım Ağustos 2015
690 Takip Edilen691 Takipçiler
@becomingpurvi @consumerforum_ @forum_consumer Hello. An email was sent yesterday to your registered email ID. Please DM your email ID again so that we can forward the same.
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@grabonrent @consumerforum_ Haven’t received anything. @grabonrent Not even a call from your end!!!!@ConsumerReports @consumerforum_ @forum_consumer
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@grabonrent
Order ID - GRM7940361
Rented washing machine and fridge in #mumbai for 2 years. Company forcefully asked for return of product or purchasing it, immediately after #lockdown #SecurityAmount not refunded
No reply to mails or calls
#Worstcustomerservice @consumerforum_
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@becomingpurvi @consumerforum_ We’ve checked the details and the amount will be duly refunded. You will receive a confirmation on the registered email address today. You won’t have to follow up anymore.
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@grabonrent @consumerforum_ It’s been 24 HOURS.
I have no revert back from you.
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@MANIK_SINGH009 Hey Manik, firstly, apologies for a late reply. Rest assured that you’ll get a response in 24 hours from one of team mates.
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@grabonrent
ORDER ID - GRH79502685
Rented washing machine in HYD for 2 yrs. Contract ended at ur end after an year , stating service issue. Security amt not refunded and extra monthly charge levied. No reply to my mails. Phn not reachable.
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@ishitaparekh19 Hey Ishita, one of our team mates will reach out to you in 48 hours and complete the pending actions.
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@grabonrent Order ID: GRM10376442 cancelled on 11th of August. It has been more than 2 months now that I have not been refunded the amount. No way to reach customer care anymore. Care to update, please?
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@darshirocker One of our team members will get in touch with you shortly and address your point.
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@grabonrent @grabonrent Please initiate a refund proportionate to the service charge then as 6 months free at home service was promised and I have purchased the product 1.5 months back.
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@grabonrent Purchased a washing machine on 25th Aug 2020. Now the rinse and dry options in machine are not working. You had promised 6 months free at home service from the date of purchase. But, I have got an email that you can't offer service in Bangalore
Order id:GRB69866884
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@criz_vincent We are sorry for the delay in response and the inconvenience you had experience. We have forwarded your concern to our logistics team. However, our logistics team will contact you with regards to the pickup confirmation before reaching your location.
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@grabonrent I constantly recieved calls for the last few months asking to either cancel subscription return products when I was away, now that I am available to return, I am not getting any responses from your end. OrderID: GRB26075542
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@AshishSedani @gurjarr726 @ConsumerCourt_ @consumercourtin @BharatCourt Hey Ashish, We are sorry for the delay in response and the inconvenience you had experience. We have forwarded your details to our finance team and we request you to kindly allow us a maximum of 24 - 48 hours so that we can revert you with the refund transaction details.
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@jajnabalka @BiswasJagyaseni @jagograhakjago We are sorry for the inconvenience you had experienced. Please DM us your order number/registered mobile number so that we can assist you further or send us an email at contact@grabonrent.com.
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Seriously @grabonrent ? @JagoGrahakJago_ request you to step in here. This amounts to fraud. Gid knows how many more have been duped this way!
saloni gupta@sallo93gupta
@grabonrent all my furniture has been picked up coz we only had the forced option to either purchase,no refund of deposit yet, both customer services invalid. Is this some kind of new fraud? @jagograhakjago @mygovindia
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@ram__dulari We are sorry for the delay in response and the inconvenience you had experienced. Please DM us your order number/registered mobile number so that we can assist you further or send us an email at contact@grabonrent.com.
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@grabonrent we have returned all products on 23rd sept and you haven't returned security deposit. The customer care is not picking up. Pls return security deposit soon or else I go to consumer court.
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@AshishSedani @ConsumerCourt_ @consumercourtin @BharatCourt We regret the inconvenience you had experience with us. We have raised the concern to our finance team and the confirmation email will be sent in the next 48 to 72 hours from our concern team once the issue has been resolved.
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@gurjarr726 @ConsumerCourt_ @consumercourtin @BharatCourt Thank you for reaching out to us. We are sorry for the inconvenience you had experience. We have processed the refund to the source of payment which will reflect in your account within 5-7 working days and transaction details are shared to your registered email address.
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@Abhisek74666709 Hey Abhisek, We are sorry for the delay in response and the inconvenience you had experience. We have forwarded your details to our finance team and we request you to kindly allow us a maximum of 2-3 days so that we can revert you with the refund transaction details.
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@grabonrent I already submitted my bank details 22nd Sep 2020, kindly refund Rs.1250/- as soon as possible, Order Id GRH2618407, Hyderabad.
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@grabonrent Refrigerator picked up on 7 Sep 2020, till now money has not been refunded to my bank account, kindly refund as soon as possible. Order Id GRH2618407, Hyderabad.
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@sp_81 Thanks for reaching out to us. We have raised the concern to our refund team to process your refund in next 24-48 hours. Thank you for being patient!
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@grabonrent i yet to receive my security money from you guys. Although it’s been close to 10 days now.
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@amangarg05 Thanks for reaching out to us. We'll be right there with you to help you with any queries you may have. Thank you for being patient!
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@grabonrent It takes over a month for you guys to fix an appliance we bought! Everyday a new problem with the cooler! Just because your company is shutting down doesnt mean you'll deliver pathetic service!
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@SoumyaLahiri4 Thanks for reaching out to us. We'll be right there with you to help you with any queries you may have. Thank you for being patient!
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@gurjarr726 Thanks for reaching out to us. We'll be right there with you to help you with any queries you may have. Thank you for being patient!
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