Soumya Pattanayak

@UC_Assist Unable to dm please share a link

@sp_81 Hi Soumya, thank you for reaching out to us. We understand your concern. Could you please share your area pincode along with your full address via DM so we can assist you better?

@UC_Assist i used to use insta help couple of months back but now a days it’s not showing in my area. But nearby society is showing the same. Can you please help me with the reason?

@Taher78611 @airmauritius It was canceled for 25th or 26th?

@airmauritius Dear Team my flight has been cancelled from Mumbai to Mauritius on 26th April and rebook on 27th April, but return remain on 1st may , but all my bookings are from 26 to 1st may , my days are missed i call customer care to change return the flight to 3may they are not helping

Press Communiqué Rescheduling of flights

@amazonIN unable to reach customer service number please help with a communication channel.

@DGCAIndia @MoCA_GoI @IndiGo6E yet to receive compensation for my wife’s ticket. Really don’t know what game ur playing. Please response with proper justification why ur not paying it for her ticket only.

Press note on refunds, compensation to passengers affected by operational disruptions of Indigo between 3rd - 5th Dec 25 Imp Links: Eligibility for Compensation #car" target="_blank" rel="nofollow noopener">goindigo.in/compensation.h… Submission of Details goindigo.in/compensation.h… List of Flights Covered goindigo.in/information/go…

@khush_bafna @IndiGo6E @WingsIndia2026 Same with me also but indigo is busy with wings. Nice marketing strategy with the name gesture of care but in reality just don’t care.

@IndiGo6E @WingsIndia2026 That's Supercalifragilisticexpitalidocious.....but PNR - W9JMGT compensation vouchers pending since more than 45 days..and already submitted compensation form multiple times before you ask that again...when are you thrilling us also with what is long due to us?

We’re super thrilled to be here at Wings India 2026 - Asia's largest event on Civil Aviation. Stay tuned as we bring more exciting updates your way. ✈️🌏

@C_resorts hi unable to get some response from the team after payment can you please help me to figure out a way to get response of my mail?

@IndiGo6E @ATH_airport @DelhiAirport @CSMIA_Official Wow such a nice airline. It’s been months no compensation for the canceled flight of 5th December. All eye wash and marketing gimmick of goc. Used customers money for 5-6 months earned interest and now use those to buy new aircraft start new route. Have some shame

#NamasteAthens! 🇮🇳✈️🇬🇷 We’re thrilled to operate our first-ever flights to #Athens from #Mumbai and #Delhi. Here are some special moments from our inaugural journey. 💙 #goIndiGo @ATH_airport @DelhiAirport @CSMIA_Official

@DGCAIndia @MoCA_GoI My flight was canceled on 5th December within the period of 24 hours. But it’s not present in the list of indigo. I am really surprised to see such a fraud list. Also compensation request was raised long back but till now no update for the same as per dgca rule

@IndiGo6E How much more patience you expect? Completely cheating by @IndiGo6E @DGCAIndia without any compensation provided by both of them and false narrative going on in media.

Hi, please be informed that our team is actively working on this. If you are eligible, the compensation will be issued automatically once your travel details are reviewed. We kindly request your patience while this process is completed and truly appreciate your understanding. ~Rohit

Any travelers impacted by the flight cancellations by @IndiGo6E on 3rd, 4th, 5th December 2025 are eligible to receive a ₹10000 voucher. Put in your details on this link: goindigo.in/compensation.h…

@IndiGo6E Guys do you have any tat in place? No update regarding the compensation

Hi, please be informed that our team is actively working on this. If you are eligible, the compensation will be issued automatically once your travel details are reviewed. We kindly request your patience while this process is completed and truly appreciate your understanding. ~Nidhi

@IndiGo6E This is done long back no response as usual. Also fyi if you have applied for dgca compensation your system does not allow to apply for gesture of care. Every where you are publishing it’s above the compensation.

@sp_81 Hi, we sincerely regret the inconvenience caused. Please visit goindigo.in/compensation.h… to know more about Compensation. Thank you ~Malishka

@MoCA_GoI @amitkan I am also facing the same issue with this fraud airlines @IndiGo6E . They just close the ticket in dhca portal without any resolution. My 5th December flight was canceled within 24 hours and i had to pay huge amount to find an alternative for 3 people.

@amitkan Dear Sir/ma'am We have shared your concern to the concerned airlines for the further processing. Regards Ministry of Civil Aviation

@_haroldfinch @IndiGo6E Exactly dgca compensation is supposed to be in cash for cancellation within 24 hours but indigo is playing a game of voucher in that case also. Is it allowed @DGCAIndia ? #indigohypocricy

Some Questions : • Please confirm DGCA cash compensation - why is Indigo offering vouchers instead? • Why was I advised to accept the voucher as compensation? • Is the ₹10,000 Gesture of Care payable in addition to DGCA compensation? • I have round trip BLR–CCU disruptions (3rd & 4th): Would I get multiple Gestures of Care or just 1?

@babubasu Frankly speaking with indigo fiasco I realised this is also only present in paper. In the portal I have raised the request for compensation many times for my canceled flight of indigo no action has been taken and tickets are closed abruptly. @IndiGo6E @DGCAIndia

Passenger flight rights. Good to know for all flyers. Check these yourself for updates & details

@IndiGo6E My flight was canceled within 24 hours period on 5th December. Had to pay huge amount of money for 3 tickets. Airsewa portal suggested to raise the same in neft link for indigo which is always giving error. But post that no response from you guys.

@airsewa_MoCA tickets are getting closed without actually providing any fix by airlines

@IndiGo6E @DGCAIndia Guys can I expect an update? #indigochaos #indigocrises

@IndiGo6E My flight was cancelled on 5th December in the morning and i had to book another flight booking huge amount of money. Still waiting for cash compensation from you guys @DGCAIndia #IndiGoCrisis

@IndiGo6E @DGCAIndia It’s been more than 24 hours post I shared all the details with you guys no action taken till now from indigo. No compensation for the torture we had to ho through for 3 consecutive days and paid a hefty amount for booking another air India flight

@srijanpalsingh Another interesting fraud act run by @IndiGo6E is the whole fiasco of compensation. They are not ready to pay @DGCAIndia compensation amount also to customers. Just interested to distribute vouchers for future travel which I really doubt anyone will ever use.

Update 2: 749 refunded back This completes the refund, shouldn't have taken a chain of tweets to do this but nevertheless thanks for this to VP MMT who handled this. But this should not end things and you need to look into the other people who have commented about their cases which are similar. They have suffered enough already. Some cases also point @Cleartrip and @GoibiboSupport They too should ensure that the customers are not fleeced during a time of crisis and refunds are made in full. Most of us ended up rebooking the cancelled with the full convenience fee paid. To others who came here... Please keep voicing your cases and concerns...would be happy to play whatever role I can to amplify your case and help you get back your refund which you truly deserve.

The biggest winner in the ongoing #Indigo crisis is @makemytrip It first made us book indigo flights.. charged "convenience fee". Then retained their fee when tickets were cancelled by Indigo. 700 rupees made on every ticket! Indigo cancelled some 900 crore worth ticket and MMT ciphoned 80 crore plus in this scheme. Is @DGCAIndia And @jagograhakjago Noticing this giant scam on already rattled customers? Comment if you have experienced this from @makemytripcare too. We need to take action against them.