James Guthrie

@GWRHelp useful to put these out on a 5 hour trip from Penzance to London and still tell the young lady sitting opposite me there are no sandwiches on this service! Nice work @GWRHelp - her first time in 1st Class - bet she was impressed!

@GWRHelp Sort out your automated service updates please! I spent 11.5 hours getting to Paddington from Camborne last Tuesday and the system information was shocking. Your staff tell me they can’t. Hange it because it’s automated!

We're sorry for the impact that flooding caused by Storm Chandra has had on our customers. Some of our branch lines are still heavily affected by flooding. Please check your journey before you travel at gwr.com/check. Thank you for your patience and understanding.

@PirateFM This is a real shame, Greatest Hits radio is ok in Itself as a generic station but “Pirate FM” is synonymous with Cornwall so losing the Pirate name and its fantastic bunch of presenters is a real shame… 😢

We have some news to share - Pirate FM is changing planetradio.co.uk/pirate-fm/stat…

@nikkasioson Yup, same here

Is it just me or something’s up with facebook? I got logged out and can’t seem to log in again 😕

@kio_amachree @KensingtonRoyal Merry Xmas to you too! 🤬

There has been a Media and Palace blitz on social media trying to turn these children and their mother into Super Stars . it has not worked , and in 2023 to have a family that lives in Palaces and off the taxpayer trying to market themselves as being better than everyone else is very annoying . They are no longer relevant , and this attempt to pave the way for another generation of spoilt Royals is very annoying . We all have the internet and Ai now , and are privy to the rubbish that goes on in the Windsor household , and what we see is a very dysfunctional family which has no place in modern day society . They should take the 1 Billion Pounds William inherited when he was made Prince of Wales and go their way , before they are forced out by an angry mob .

Wishing everyone a very Merry Christmas, from our family to yours! W & C 📸 Josh Shinner

@David_Cameron You did a really good job of “making your voice heard” on Brexit David, will you do a runner as quick this time?

The Prime Minister has asked me to serve as his Foreign Secretary and I have gladly accepted. We are facing a daunting set of international challenges, including the war in Ukraine and the crisis in the Middle East. At this time of profound global change, it has rarely been more important for this country to stand by our allies, strengthen our partnerships and make sure our voice is heard. While I have been out of front-line politics for the last seven years, I hope that my experience – as Conservative Leader for eleven years and Prime Minister for six – will assist me in helping the Prime Minister to meet these vital challenges. Britain is a truly international country. Our people live all over the world and our businesses trade in every corner of the globe. Working to help ensure stability and security on the global stage is both essential and squarely in our national interest. International security is vital for our domestic security. Though I may have disagreed with some individual decisions, it is clear to me that Rishi Sunak is a strong and capable Prime Minister, who is showing exemplary leadership at a difficult time. I want to help him to deliver the security and prosperity our country needs and be part of the strongest possible team that serves the United Kingdom and that can be presented to the country when the General Election is held. I believe in public service. That is what first motivated me to get involved in politics in the 1980s, to work in government in the 1990s, become a Member of Parliament in the 2000s and put myself forward as Party Leader and Prime Minister. The UK’s Foreign Office, our Diplomatic Service, our Intelligence Services and our Aid and Development capabilities are some of the finest assets of their kind anywhere in the world. I know from my time in office that they are staffed by brilliant, patriotic and hard-working people. They have been well led by James Cleverly, with whom I look forward to working in his vital new role. It will be an honour to serve our country alongside our dedicated FCDO staff and provide the continued leadership and support that they deserve.

@MadScientistFF 8452839

What number do you see?

@virginmedia can you please advise how I can make now make a formal complaint and request financial compensation for the recent denial of access to historical emails and folders that lasted for almost three weeks.

@virginmedia @BBCNews At last! The media are now taking notice. #virginmedia trying their hardest to water the impact down. It has affected our household badly and clearly many others. I rang up and they wanted to charge me £20 to sort their problem out! bbc.co.uk/news/technolog…

This is now a major issue with Virgin Media. Once again no email access since yesterday afternoon. I am desperate to move but I have thousands of emails I can’t afford to lose related to the Charity I manage. An utterly disgraceful service @virginhelp @richardbranson

@virginmedia @HarrietLane_ @virginmedia social media is full of people complaining that their Virgin (ntlworld) emails are unaccesable. Surely all members of the Virgin team are aware or perhaps their emails are down too 😂.This has been happening for 2 weeks now, for days at a time. Rubbish

Virgin Media customers worry emails gone for good bbc.in/3NYOnbZ

@WhichUK I & many others have been without our Virgin Media email folders & historic emails since 19th June! Virgin Media still haven’t fixed the problem & there is no end in sight as they sent out this yesterday. Can you please take up the fight for their customers. #VirginMedia

@virginmedia Two weeks! Where is my historic email??? Stop with the platitudes… c.c. @ICOnews

@guthrie321 which means email users may be experiencing intermittent issues with their email service. We apologise for the inconvenience this is causing and our teams are working to resolve it as soon as possible. -AH

@virginhelp can we please have an update on historical emails? Two weeks today with no access. Please also confirm the next steps for a formal complaint / compensation. This is really an unacceptable situation c.c. @ICOnews

@virginmedia @virginhelp Can I please get an update on when I can expect to be able to access my historical email and folders? It is now two weeks since the outage occurred and still no access? c.c. @ICOnews

@virginhelp @guthrie321 Hi James, how can we assist? ^CW

@virginhelp your silence is deafening?

@virginmedia Inbound and outbound appears to be working again tonight but still nothing historical before 20/06 and still no folders! Can you advise how I can escalate this complaint please or do I need to write to the information commissioner? This is quite an amazing loss of data….

@guthrie321 (2/2) this morning which means email users may be experiencing intermittent issues with their email service. We apologise for the inconvenience this is causing and our teams are working to resolve it as soon as possible. ^BG

@virginmedia please don’t tell me you have managed to break incoming and outgoing mail again! No historic mail since the 19/06 ans now this! Please @virginmedia can you urgently advise what is going on????????

@virginhelp please can you urgently advise what is happening to resolve e-mail issues? No historic mail or folders since 19/06 and now the overnight “fix” seems to have broken incoming and outgoing mail again? @virginhelp Can you please get your act together!