Himesh

🧵 A customer can be defrauded in under 30 minutes. Here’s how. I ordered earphones from @Myntra / M-Now. Order ID: #133470795188627120401 At 8:27 PM, the package was delivered. Within seconds, I started recording an unboxing video. What did I find? ❌ Outer package intact. ❌ Product box already opened. ❌ Earphones missing. I immediately reported the issue and shared the timestamped unboxing video proving I opened the package right after delivery. Instead of investigating the evidence, Myntra simply closed my complaint saying “the product was delivered.” The issue is NOT whether a package was delivered. The issue is that the purchased item was missing inside the package. Even more shocking, the Help Centre falsely showed that a fresh replacement product had been delivered, when I never received any replacement whatsoever. Despite providing: ✅ Timestamped delivery proof ✅ Timestamped unboxing video ✅ Photographic evidence …my complaint has been repeatedly closed without a proper investigation. I’ve now escalated the matter to the Department of Consumer Affairs. Consumer Affairs Docket No.: 9622230 If this can happen despite clear video evidence, it can happen to anyone. I request @jagograhakjago, @DoCA_GoI, @Myntra, @MyntraSupport, and consumer authorities to ensure this matter is investigated fairly and my money is refunded. Consumers deserve better. Please RT so this reaches the right people. #Myntra #ConsumerRights #FraudAlert #CustomerExperience #ConsumerProtection #JagoGrahakJago #Refund #Ecommerce #India

At least you didn't receive empty package, like they did with me and now they don't even wanna acknowledge the fact.

Order had already been shipped, it was cancelled without any satisfactory reasons. I always had doubts about Flipkart’s sale events, and this experience proved. It was my first order during a sale & will definitely be my last. @Flipkart @flipkartsupport #scam_goat_sale_flipkart

@_Mr_Rahul_ @myntra @MyntraSupport @jagograhakjago @PralhadJoshiOfc So true!!! Either @myntra is doing some kinda magic or I'm a time traveller, I hope the latter was true. Sad @MyntraSupport keeps eyes shut no matter what. I still haven't got any reply from them.

@himeshishere @myntra @myntra's tamper-proof packaging is revolutionary.🤡 Step1: Pack the product. Step2: Product magically vanishes. Step3: Deliver empty box inside tamper-proof packet. Step4: @MyntraSupport says, "Everything looks fine."💀 #MyntraScam #Technologia @jagograhakjago @PralhadJoshiOfc

🧵 A customer can be defrauded in under 30 minutes. Here’s how. I ordered earphones from @Myntra / M-Now. Order ID: #133470795188627120401 At 8:27 PM, the package was delivered. Within seconds, I started recording an unboxing video. What did I find? ❌ Outer package intact. ❌ Product box already opened. ❌ Earphones missing. I immediately reported the issue and shared the timestamped unboxing video proving I opened the package right after delivery. Instead of investigating the evidence, Myntra simply closed my complaint saying “the product was delivered.” The issue is NOT whether a package was delivered. The issue is that the purchased item was missing inside the package. Even more shocking, the Help Centre falsely showed that a fresh replacement product had been delivered, when I never received any replacement whatsoever. Despite providing: ✅ Timestamped delivery proof ✅ Timestamped unboxing video ✅ Photographic evidence …my complaint has been repeatedly closed without a proper investigation. I’ve now escalated the matter to the Department of Consumer Affairs. Consumer Affairs Docket No.: 9622230 If this can happen despite clear video evidence, it can happen to anyone. I request @jagograhakjago, @DoCA_GoI, @Myntra, @MyntraSupport, and consumer authorities to ensure this matter is investigated fairly and my money is refunded. Consumers deserve better. Please RT so this reaches the right people. #Myntra #ConsumerRights #FraudAlert #CustomerExperience #ConsumerProtection #JagoGrahakJago #Refund #Ecommerce #India

@samratnema @myntra I’m really sorry this happened to you too. It’s exhausting to provide clear video evidence and still receive the same response. Please help amplify this post so these repeated cases reach consumer authorities and cannot be dismissed individually.

@himeshishere @myntra Same thing happened with me. I called for clothes which came in same temper proof packing, but when I opened the box, the box was empty. I did record a video and I also escalated the matter, but nothing happened, gave same reply as yours.

@Heybrostudy @myntra I’m sorry your friend went through this. A wrong product followed by a generic warehouse-check response is deeply unfair. Please share and amplify this post so the repeated pattern reaches consumer authorities.

@himeshishere @myntra Similar case. Friend received wrong product but instead of addressing the issue they closed the case by stating they checked the warehouse footage and they didn't find any tampering blahblah so case is closed x.com/ShalluTaurus/s…

@MrBeast 1.2 million

First person to reply with the exact number of pennies in this room win $10,000

@MOHDTAB32537006 @yadysaurabh @myntra This is literally insane, logic is dead, they are just looting people in broad daylight at this point. Being a perfume collector myself, I can understand how it must have felt.

@himeshishere @yadysaurabh @myntra I have ordered a JGP Perfume From Myntra Now I paid around 7.3K for that but Myntra rejected my claim stating same as they said you I took the issue to Linkdin But They Simple Blocked Me @myntra Is A Scam And that should be stopped

Emerging pattern from replies: • empty or incorrect product delivered • customer supplies evidence • claim rejected using ‘strict QC’ language • wrong item then used as the reason to refuse return These are public allegations from individual customers, but the similarity deserves a transparent investigation.

If Myntra/Flipkart has delivered a missing, used, fake or incorrect product to you—and rejected your refund—reply with: • what happened • complaint date/status • redacted evidence Let’s document whether this is a wider pattern. Please don’t share phone numbers, addresses or full order IDs.

@S_u_b_r_a_t_s @myntra This is the exact circular logic consumers are facing: Myntra sends the wrong item, then rejects the return because the item is wrong. Please preserve the invoice, photos and complaint reference—and consider filing with the National Consumer Helpline.

@himeshishere @myntra @myntra service is very bad. Once i ordered a cargo jeans and he sent me different product then i want to return due to different and wrong itom delivered but they didn't take return and say it was different itom how i take it ? ...very bad and cheap service

This is strikingly similar: an empty box followed by the same ‘strict QC’ defence. Did you retain the invoice, complaint reference or rejection message? Redacted evidence would help document whether customers are receiving a standard response without their individual evidence being investigated.

@himeshishere @myntra Myntra is the biggest scammer in India right now. #myntra once we ordered my son's crocs and recieved an empty box. They just said we do strict checking and QC and cannot happen. Bunch of stupids. Stop buying online. Move out, step outside and explore

₹7,300 perfume claim rejected using the same reasoning—and you say Myntra later blocked you after you raised it publicly. Please preserve the video, invoice, rejection message and blocking evidence. Did you file with the National Consumer Helpline? Share the docket number with personal details redacted.

@SinghPrave36155 @myntra Already filed: Consumer Affairs docket #9622230. Myntra has still rejected the refund despite timestamped video evidence. Keeping the case public until the evidence is properly investigated.

@himeshishere @myntra Just register a complaint at consumer forum on call. It works. I had same issue with swiggy where delivery guy marked my order as delivered but it didn't get it.

@SheehanDmello @myntra COD/open-box delivery may reduce risk, but customers shouldn’t lose protection simply because they prepaid. A timestamped unboxing video should trigger an investigation—not an automated rejection.

@himeshishere @myntra I stopped pre paying when it comes to electronics. These delivery partners scam big time. COD. Open the package in front of the delivery person and accept only once it’s proper. Had been duped multiple times with either no product, incorrect product or faulty product

@Modimanuscripts @myntra Another case involving a used/missing product and a rejected refund. Did your wife file with the National Consumer Helpline? Please share the complaint outcome if possible—this appears bigger than one order.

@himeshishere @myntra @myntra needs to be banned. Similar thing has happened with my wife where a used sandal in tatters was delivered and they didn't refund.

@orustrong_kappi @myntra @Flipkart Thank you—this is useful. Which legal route did you use, and how long did the refund take? I’ve already filed Consumer Affairs docket #9622230. Your experience may help others facing the same issue.

@himeshishere @myntra Sue them They are nothing pure garbage Myntra owned by @Flipkart it's quite obvious for them to cheat. I sued them & got my refund and I see you got pretty good evidence here

@_Mr_Rahul_ @myntra @jagograhakjago Exactly!!!

@himeshishere @myntra This clearly means someone has access to @myntra's outer packaging. Products getting stolen and empty boxes repacked and delivered. It's not rocket science to investigate, yet customers has to bear the loss while @jagograhakjago keeping their eyes and brains shut. #MyntraScam

@PranavTavi72218 @myntra @MyntraSupport No way, they are not even acknowledging the fact that this has happened.

@himeshishere @myntra @MyntraSupport fuck u @himeshishere did u get ur money back?

@RGahlot2754 @myntra That sad and unacceptable. This needs to stop NOW!!!

@himeshishere @myntra The same thing happened to me too, a month ago. I complained everywhere, but nothing happened. Since then, I haven't bought anything from Myntra.

@Asianchemicall @myntra Thanks for the info. I thought the same, but sadly @MyntraSupport won't even accept something wrong has happened.

@himeshishere @myntra Being a FK employee I know what happened here… While packaging your product picker did this in the dark store. He packed it and let it go in such way.

@MyntraSupport I have sent DM

This certainly isn’t the experience we want you to have with us, Himesh! I request that you share your registered email address/contact number & order number via DM so that I can assist you accordingly. Awaiting your response. Further, I request that you refrain from sharing any personal information on public platforms for security reasons. -GJ

Myntra M-Now delivered an empty product box to me within 30 minutes. Outer package intact. Earphone box opened. Earphones missing. Full unboxing video available. @MyntraSupport @jagograhakjago @nch1915 @consaff #Myntra #ConsumerRights #OnlineShoppingFraud #JagoGrahakJago