Hostinger

Thank you for sharing this so openly! We can see that you have already been in contact with our team, and they have provided clarification on the situation. The suspension happened because a DDoS attack targeted your websites hosted on our server, which eventually started affecting server performance, so our team had to take action to prevent further damage to our system. Since you are already using CDN, we would suggest exploring more advanced features on there,  additionaly you can use your hpanel analytics section to better understand which website is receiving more traffic than usual and might require additional security or optimization (hostinger.com/support/565016…) If you still have any questions about optimization, feel free to reach out to our support team anytime, and they will gladly help you out!

got my hosting suspended by @Hostinger with zero warning reason? "excessive CPU faults" reality? their servers got DDoSed. my site was just collateral. to get unsuspended i had to literally "agree to optimize my website" or they keep it down. zero accountability. zero apology.

@SmittOwen34520 If you have any services purchased with us, the charge could have happened due to an activated auto-renewal. You can always reach out to our support team for clarification if you are unsure about the charges, just drop us an email at support@hostinger.com!

@Hostinger good day I see no reason why U guys will be debiting someone without permission did I borrow money from Ur company that U should debit me when I apply for hostinger business plan

@mlr_yahia Thank you for sharing this with us! We can see that our team has already verified your documents and removed the suspension 🙏 If you are still encountering any issues, feel free to reach out to our team anytime again!

@Hostinger @Hostinger My website tahoursa.com has been suspended due to a verification issue, even though I’ve already submitted all required documents. This is an active business in Saudi Arabia and the downtime is causing direct financial and reputational damage.

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@khazana13194 Thank you for sharing this. We can see that you have already been in contact with our team, and your account backups have been sent to you already. If you still have any questions, feel free to reach out to our support team anytime, and they will gladly help you out!

@Hostinger My account was suspended for 'abuse' with no explanation. I demand human support and access to my data backup. Account: u708127853 @Hostinger #hostinger"

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@webgyor Thank you for bringing this to our attention! We can see that our team has already reviewed your case and sent you a follow-up update. Once you have a moment, please check your email inbox, if you have any further questions, feel free to share them there, we are happy to clarify!

@Hostinger Extremely disappointed with the support from Hostinger. Ticket #100378 pending for 24+ hours for a VPS disk mount issue — all our websites are down with zero resolution so far. This is business-critical. Need immediate escalation and action.

@marvin_chege10 @VantageKe We can see that you have already been in contact with our team, and our specialist has clarified the situation and helped you out. If you still encounter any errors, feel free to let our team know anytime, they are available 24/7! 💪

I was publishing stories on @VantageKe today then stepped out for a walk. Coming back, I find this, hence unable to access the website viraltea.co.ke @Hostinger what tf have you done?? Yet I paid to renew the VPS on April 30, that's TWO days ago!

@IMROHITRKS Could you drop us a DM with your Hostinger account email address or a website name? We'll check everything out from our side and see what can be done 🙏

Suspension is ok but at least give me my data my full business will blow away please help me

@Hostinger please help me my vps got suspended due to some malware and I don't know where it came from. Now I need the backup of the server or database which was there but I am not getting that after chatting to your team they just showing me terms and conditions.

@vortexchan420 We are here to help you out! If you have questions about how you can cancel your services or even delete your account, you can reach out to our support team anytime by initiating a live chat directly in your account or send our team an email at support@hostinger.com

Darn you @Hostinger how do I leave this hell hole stop charging me

@rigoplascencia Si perdiste el acceso a tu cuenta, siempre puedes solicitar la recuperación de la misma a través de nuestro formulario aquí: auth.hostinger.com/account-recove… Si tienes algún otro problema, no dudes en enviarnos un mensaje directo y con gusto lo revisaremos contigo 🙏

Una verdadera pena que @Hostinger no responda y no de acceso

@Richard34165516 We want to assure you that human support is still available, by default when you contact our support team, you will first be connected to our AI agent Kodee, but if you wish to speak to a human, simply tell Kodee that, and he will transfer you to a live specialist 🙏

@Hostinger Buyer Beware. If you are not skilled at building web pages, stay away from sites like Hostinger. You cannot get live customer support only canned AI responses VERY POOR CUSTOMER SERVICE.

@IndiKhanna We can see that you have already been in contact with our support team, and they have helped you resolve your issues. If you still encounter any errors, feel free to reach out again anytime!☺️

@Hostinger my email id is : indi@teanteas.com. my email sending is not working. hpanel shows "sending is suspended". have removed the mail box from outlook & now trying to access from webmail but same problem. Need to speak to a person to resolve. Facing HUGE issues.

@amazingshashank We generally recommend using an external email account for your hosting account login, like Gmail, to avoid losing access. If you have already lost access to the account due to an expired plan, you can always request account recovery via our form: auth.hostinger.com/account-recove…

Renewal of my hosting service; it was inadvertently missed due to my workload. Cud u please reactivate it? My business website is hosted on ur platform, and its current deactivation is preventing me from accessing my professional email. Waiting 4 ur positive response. @Hostinger

@orelhassid It's a fairly recent innovation 🚀 We notified the team about the broken button, thanks for the heads up!

@Hostinger Is it new? I never knew you have MCP it's amazing btw the api documentation button not working

Hello, Thanks for your feedback. We have a strict security system in place to protect all internet users, but it's constantly being improved to prevent false flags. We saw that your website was unsuspended, but let the Customer Success Team know if you have any additional questions about what happened.

@Hostinger just suspended my CTI project, CTIwatch, due to a "phishing" false positive. The "evidence"? The /victims/ directory, which lists ransomware victims for defensive intelligence. Stay tuned for the new link at ctiwatch.com. Security needs partners, not amatory

@pixeltamil_ We want to know what made you feel this way. Could you drop us a DM with your Hostinger account email address or a website name? We'll check everything out from our side and see what can be done 🙏 twitter.com/messages/compo…

#Hostinger #WebHosting #WebsiteDown #ServerIssues #HostingProblems #Downtime #TechProblems #CustomerExperience #StartupProblems #DigitalMarketing #BloggingLife #WebsiteFail #SupportFail @Hostinger #Hostinger #WebsiteDown #Downtime #HostingProblems #SupportFail

@Vikashk05700484 We understand how disruptive this must be and this is not the experience we want for you! Our dedicated team has already been in contact via email regarding the update. Could you please follow up there? If you have any further inquiries they will be ready to help you. 🙏

@Hostinger very poor service my site down server issue but chat support not sove it only excuse paykrdo.com

@IMARATVKE We apologize for yesterday's disruption! The issue was caused by a network interruption affecting hPanel but everything has been fully resolved and all services are back online. Our team has taken steps to prevent this from happening again 🙏

Dear Viewers and LUCA Youth Creators, our new platfrom niko.imara.tv is currently inaccessible. Please bare with us because our cloud provider @Hostinger are currently experiencing some downtime statuspage.hostinger.com/incidents/6xpz…

@Brav0o7 We apologize for yesterday's inconvenience! We had minor technical difficulties with hPanel causing the interruptions. Everything is now fully resolved and back online. Thank you for your understanding! 🙏

Hey @hostinger, I am encountering a 403 Forbidden error when trying to access the WordPress admin panel through hPanel for the websites I manage. The sites themselves are also down and showing the same 403 error. Is there a maintenance going on or what?

@AmandaArtRise Hey! We’ve located your account and it seems you’re already in touch with one of our specialists. Please reply to their latest message so they can keep guiding you through the next steps.

@Hostinger I still cannot access my account due to a 2FA lockout and a defunct email address. Support has my domain + billing verification but I’ve had no resolution. I need your Account Recovery team to contact me so I can regain access to my services.

@MirrorAfricaTv Hi! We checked things on our end and your case was handled by one of our specialists. If you're still experiencing tissues, send a quick reply on the same conversation we'll take another look right away.

@Hostinger Is like your system is broken Hostinger because I can’t get access to my site and server