InterContinental by IHG

16.6K posts

InterContinental by IHG banner
InterContinental by IHG

InterContinental by IHG

@InterConHotels

The first global luxury hotel brand, pioneering international travel for 75 years. Explore the #InterContinentalLife.

Worldwide Katılım Haziran 2009
25 Takip Edilen136.2K Takipçiler
InterContinental by IHG
InterContinental by IHG@InterConHotels·
@drMomOFdrdtr Hello, this is concerning to hear. Please send us a DM with the details of your concern, so we can look into this for you.
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Anuradha challa
Anuradha challa@drMomOFdrdtr·
@InterConHotels I would stay away from this group of hotels!! Customer service sucks!! No consideration for LOYALTY!!! COMPLAINTS ABOUND. stick to Marriott or Hilton!!! VERY UNSATISFIED CUSTOMER - NOW EX CUSTOMER.
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
Imagine being the most relaxed you've ever been​. 📍 InterContinental Bandung Dago Pakar 📸: ini_fachri
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Rebecca Gillespie ⚽️🇨🇦❤️
@InterConHotels I recently stayed at your Toronto location. I checked in on my actual birthday and I was a little disappointed it wasn’t acknowledged. This would be a very easy and appreciated customer service touch. Just food for thought.
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
@anniebioticz We’re sorry to hear this, Annie! Unfortunately, we cannot guarantee the hotels' ability to provide special gifts or surprises. We’d love to try again next time. Please let us know next time you have another stay booked.
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annie nguyen
annie nguyen@anniebioticz·
@InterConHotels @IHGOneRewards bummed. Stayed at your Malta resort the last 2 days. Even messaged prior, it was my birthday celebration… and not even a single acknowledgement. 😢 I expected too much from a 5 star hotel. 😞
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
We're sorry about the limitations with private messaging on this platform. If possible, can you send us a DM on Instagram ihg.co/6011B6kfGb or Facebook ihg.co/6012B6kfGj? We may need a few more details, and for privacy and security reasons, it would be better done privately.
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Scott Staeb
Scott Staeb@ScottStaeb·
@InterConHotels I'm unable to send a private DM. Reservation is under my name booked through the Capital One Venture X Scott Staeb
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Scott Staeb
Scott Staeb@ScottStaeb·
@InterConHotels Trying to check in at the San Antonio location at 4pm and telling us it could be another hour is unacceptable. Had to change dinner reservations. Thanks for screwing up our night from our daughter. Get it together.
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
@jedgar Hello, Jedgar. We'd like to look into this for you. Can you please send us a DM with the details of your reservation, please?
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jedgar
jedgar@jedgar·
@InterConHotels is the plastic wrap outside the cup also part of the sustainability project? Seems like we might be cancelling out the effort on cup with the plastic wrap around it...?? 🧐
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fruiteysmummy
fruiteysmummy@efemenayesioh·
@InterConHotels Lagos hotel receptionists are extremely uncouth and hostile to their guests
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💦 The Nuru Guru 💦
💦 The Nuru Guru 💦@Nuru_By_Jacqui·
@InterConHotels is REALLY tryna ruin my bday and it’s pissing me off. 😭 3 weeks of going back and forth. This better be the last time…
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
@JoFFC1876 voco Grand Central is temporarily closed until further notice. If you have an urgent enquiry, please call +44 (0)141 221 3388. For non-urgent enquiries, we kindly ask for your patience as our phone lines are currently very busy. Thank you for your understanding.
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𝕁𝕠𝟙𝟠𝟟𝟞
𝕁𝕠𝟙𝟠𝟟𝟞@JoFFC1876·
@InterConHotels hi! I am bit concerned that bookings are still being accepted for Grand Central Glasgow when its currently shut. What will happen if its not open by my non refundable booking?
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
@tokentemptressX Thank you for reaching out to us, Lisa. Guests can cancel if the booking was made directly with IHG if they cancel by March 31, 2026. For more details, please visit our current travel advisory at ihg.co/6016B61Qwa.
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⭐️ Lisa ⭐️
⭐️ Lisa ⭐️@tokentemptressX·
@InterConHotels what’s the situation with people who’ve booked non refundable stays for UAE within the next couple of weeks?
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Christine Williams
Christine Williams@ChristineWCold·
@InterConHotels MSP terribly experience with suite booking and misrepresentations of late check out. Story changed 4 times. Perhaps work on people being simply being honest about it at booking and front desk staff being nice. WORTH IT TO GO OFF SITE. BIZ travelers BEWARE. Manager literally hung up
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Christine Williams
Christine Williams@ChristineWCold·
@InterConHotels MSP hotel misrepresented late 4 times on check out—a condition of booking here. Manager, rude, abrasive and no customer skills when we tried to confirm. Booked suite and front desk attitude—run away. Frequent traveler NEVER stay here. BIZ TRAVELERS BEWARE.
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shreyoshi choudhury
shreyoshi choudhury@shreyoshi_1990·
Contd- I am trembling while I type this. It is regent - phu quoc. They are inhumane to follow up with me for room payment for today in a hospital emergency after my partner fell sick after having their food last night. @InterConHotels @IHGhotels
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David Acharya
David Acharya@DavidAcharya·
Disappointed in @InterConHotels security! Placed my long winter jacket on a rack provided by hotel to an event organizer. Security claims saw me place jacket on the rack but did NOT seen anyone take it! And its insurance co passed the $! Other places in NYC to hold an event!👎
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InterContinental by IHG
InterContinental by IHG@InterConHotels·
@7MoJo Hello, Mohit. We appreciate you bringing this to our attention. Please share your complete reservation details with us in a DM, and we will look into this further for you.
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Mohit Jhawar
Mohit Jhawar@7MoJo·
@InterConHotels Not a great experience at Phu Quoc property - made to wait 3hrs (after an overnight flight) in the lounge but like a bureaucracy refused to give room before 3pm deadline. Hotels are about hospitality - seems to have been forgotten @IHGOneRewards @IHGhotels
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Rachel Smith
Rachel Smith@RachSmith1987x·
@InterConHotels twice I’ve emailed trying to book at the 02 for afternoon tea. As member this is very disappointing no one can reply. If it wasn’t a gift, I wouldn’t bother.
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Bill Cox
Bill Cox@billcoxphoto·
@InterConHotels in San Francisco that has the famous top of the Mark restaurant, they have a $35 resort fee. When I called and asked what I would get for my resort fee, as a diamond elite member, they said I would have access to the gym and there’s free coffee in the lobby. I said well if it’s free coffee, then it’s not really something I should be charged for to begin with. Secondly, I don’t want to use the gym. They had no answer.
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Harmeet K. Dhillon
Harmeet K. Dhillon@HarmeetKDhillon·
Who is the criminal mastermind who came up with the “resort fee”? Brilliant scam.
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