sg

@completesave Ive sent the dm

@j3e2020 Hello there, please provide your Membership ID or email address via DM so I can assist you with your concern. Thank you.

@completesave i am trying to sign in but it keeps sign my account is no long active?!

@ASOS_HeretoHelp i returned a parcel with 5 items in & had email for refund of 1 item. I returned another parcel with 3 items in & had email for refund of 1 item..

@asda does this mean i cant sign up to get a delivery pass? So disappointing as i have a toddler and now newborn so not really in a position to go to the shop. I hope the other supermarkets have delivery passes available

@BeMoreKaren @asda Dont think I asked you hun

@StarbucksUK can we use our reusable cups in your stores and drive thrus? How does it work?

@marksandspencer @MandSBank Thank you

@j3e2020 Hi, this will be a query for our bank and they have a different Facebook and Twitter page to us. Please contact them directly on facebook.com/mandsbank or @MandSBank and they will be able to help you with this - Clare

@marksandspencer hi how do i close my m&s bank account please?

@MandSBank Thanks

@j3e2020 Good evening. You can close your credit card account online via the following link: mandsbank.hsbc/6013HUTS5 Karen

@MandSBank hi, how do i close my credit card account? Balance is cleared and no pending transactions

@AskVirginMoney Thanks, i have done this now :)

@j3e2020 Sure thing - Here you go: bddy.me/2OzwPqx Can you give that a try? ^MH

@VirginMoney hi, is the only way to close my credit card by calling in? Two small children running around so wondering if theres an alternative way?

@AskVirginMoney Yes please

@j3e2020 Great stuff - You can get the Account closed down by completing our online form, you'll just need to make sure you've got the last 4 digits of your Credit Card number handy. Would you like me to send the link across? ^MH

@AskVirginMoney Nothing, all paid off and no pending transactions, cancel direct debit from my bank too

@j3e2020 Got you - Are there any transactions/ payments pending at all? ^MH

@AskVirginMoney Hi, yes it does

@j3e2020 Hi there, thanks for touching base. Does your Account currently have a zero balance? ^MH

@StarbucksUK @Starbucks Done :)

@j3e2020 @Starbucks Hi there, if you DM us with your registered email, we'll look into it!

@Starbucks @StarbucksUK points not added from ordering on the app, can you help?

@AsdaServiceTeam Thanks i have sent dm

@j3e2020 Hi Amarjit, sorry you're having trouble with this. Please could you DM the order number and I'll take a look at this for you? Please choose 'asked to DM' and quote 'SMT'. Thanks, Jess twitter.com/messages/compo…

@AsdaServiceTeam i am applying 3 evouchers, and it says added but after i pay it only takes one off and shows two in my account still. Why?