J Stampton

@sainsburys 've paid for my online grocery delivery but no show this morning! Called and put through to overseas call Centre. Agent said he couldn't get the Redhill store to answer to find out what's going on. So weekly food order not delivered, no response from store.

What an abomination of a retailer @JohnLewisRetail is now. You know a business is on the way out when customers have to SUE them to force them to act in a fair and responsible way. Dealing with their ‘customer care’ agents is like a really bad joke … but no one laughs…😟

@IGcom I’m a customer who has been put on hold for 20 minutes and still counting when I rang with a question about my SIPP. Don’t you have any standards on how to deal with calls in a timely way? Very unprofessional.

Why are so many ‘property management’ companies on @Checkatrade I want to be contacted by tradespeople themselves, not some scavenging third party who hires the same people and doubles the price. Boot them off @Checkatrade and get back to your mission.

Third time lucky with delivery @JohnLewisRetail @johnlewishelp - but I’m really finding it hard to believe this is a new bed. And thanks (not) for the promised follow up call. #badservice

There's lots to love about @British_Airways but their IT isn't one of them. I can't bring up my booking from yesterday to get my seats on either app or website. Their IT senior team need replacing with some kick ass professionals. #no2crapIT

@British_Airways @DarrenS78 What a useless, incompetent bunch you BA social media lot are. Can never help with anything. Do better!

@DarrenS78 Hi Darren, we're sorry you're still waiting and we do really appreciate your patience. Our Refunds team will get back to you as soon as they can. Georgina

So it’s been 6 weeks since @British_Airways was supposed to refund me a fairly large amount of money, 2 weeks since I first raised i hadn’t received anything and they still haven’t found it or provided any information about it - and all I’m told is to be patient! Awful service

@British_Airways Thanks, I’m sure that’s helpful but who is going to get in touch with me about the wasted Wi-Fi fee?

@j_stampton We're sorry for the delay in getting back to you and to hear what happened. We'll be sure to pass your comments on to the relevant teams. Milika

I'm love @british_airways but wasn't a fan of my seat (2F) on flight 2798 last Sunday. Banged both my knee and my dignity when I sat down! Then paid £7.99 for all of flight wifi and it didn't work for almost the entire flight. Flight home from Seville was great and no dodgy seat.

Scary incident last Sunday when our @SamsungUK TV caught fire behind the screen. Actual flames burning inside, just before we headed on hols - had to rush it outside and pour water into it as was still smouldering. Could have been catastrophic if we weren't around. #firerisk

@YOSushi Not sure emailing a random team can help? What’s done is done ( albeit done badly). Also, why don’t they get all proactive and get in touch with me!

@j_stampton Hi there, sorry to hear this! Please get in touch with our team at hello@yosushi.com and they will be able to resolve this for you ✅

Took a mate to lunch @YOSushi St Pancras on Monday and it was bad. Staff chatted while we waited to be seated, 15 mins for drinks to come & hot food was dry & cold. Seats torn up and place was SHABBY. I used to like Yo, but I was embarrassed to take a guest there. #nostandards

Great flight on @British_Airways from LGW to Paphos today. Crew were excellent and a special shout out to Isaac who dealt with a full club Europe cabin with friendliness, professionalism and panache. It’s the people that make BA. Also Leah in Club Lounge was a star. Thank you.

@British_Airways A beautiful sunrise to wake up to on BA94 from YUL to LHR this morning. Great crew, great flight home from Montreal.

@HiltonHonors @HiltonHotels Still waiting on the chat agent to respond - half an hour and counting. Dreadful. #badservice

@HiltonHonors @HiltonHotels I’ve no phone just Wi-Fi and trying to book a day room at Montreal Doubletree by Hilton. You’d think the chat would help right? WRONG

@British_Airways Why do I keep getting this message when I try to purchase duty free items to collect on board my flight to Thessaloniki? BA keeps emailing me buy from the Highlife shop then I waste a lot of time because I keep getting the message below?

@BootsHelp Thanks @BootsHelp you've been no help at all. What a horrible company to treat customers like garbage. You've offered me NOTHING but empty apologies and 'can't do's'. I feel sorry for people who rely on you for meds, you are a waste of space #badservice

@j_stampton and we're sorry for any inconvenience caused by this. If more than 72 hours have passed and you're still waiting for an update, please send us a further DM and we can investigate this. Thanks- Gaby 2/2

@BootsUK It's like being flogged to death by a warm lettuce....

@BootsUK It's like being flogged to death by a warm lettuce....