Jaguar

@CraigLofty87 Hi Craig, thank you for your post. If you need any assistance, please send us a private message with your VIN, contact details and the name of your retailer. Thanks, Ameer- Jaguar twitter.com/messages/compo…

@Jaguar absolutely shocking level of service so far ref the recall for battery issue on the I-Pace…now coming up with a charging fault as well.I can’t wait to see what the motor ombudsman uk has to say when I escalate?!.

@iansteer Hi Ian Please can you send us a Direct Message with some more information and I would be happy to assist where possible. Thanks, Pam - Jaguar

@v8fettler @Jaguar @Warrantywise Have now found loads of other fault codes and @jaguar have said that might be their previous garage not doing the job properly lol

Latest in the long line of laughably bad responses from @Jaguar Submitted report 7 weeks ago about corroded injector terminals , decided to call me about it yesterday , sorry we cannot accept that report as evidence of failure It was from their own breakdown service !

@TheYorkshireT Good afternoon, thank you for your post. Please can I ask you to send us a DM with your VIN and contact details, and we will be more than happy to assist you! Many thanks, Charlotte- Land Rover

@Jaguar ive bought a used Jaguar, how can I get it added to my Jaguar app as it is still assigned to the previous owner?

@v8fettler Hi Craige, Please send us a private message confirming your full name, address and vin number so we can reach out to you. Thanks, Sophie - Jaguar

@iansteer @Jaguar Had the same with @Warrantywise , their sub (AA) said it was a DC/DC fault, needed recovery. Wouldn’t authorise a courtesy car until garage had it in pieces to confirm. Wouldn’t authorise have been 7 days without a car, while they got to it. Needless to say kicked off and got one

@iansteer Hi Ian, Please send us a private message confirming your full name, address and vin number so we can reach out to you. Thanks, Sophie - Jaguar

@Kboat121 Good Afternoon,, thank you for your post. Should you require any assistance with the Jaguar Incontrol subscriptions, please send me a DM with your VIN and contact details and I would be happy to assist you. Thanks, Katherine – Jaguar Team twitter.com/messages/compo…

@Jaguar Hi, I’m renewing my subscription and noticed there’s both a Remote and Secure Tracker and a Secure Tracker listed separately. If I purchase the Remote and Secure Tracker, does that already include the Secure Tracker features, or do I need to pay for both separately?

@HGVWolfie Hi Phill, thank you for your message. We can certainly take a look into your enquiry once we have access to your vehicle details, may you kindly send us a private DM confirming your full name, email address & VIN? Thanks, Tom - Jaguar twitter.com/messages/compo…

@Jaguar hi regarding the “ONLINE PACK AND WI-FI ENABLED WITH DATA PLAN”. Is it possible to have the data plan without the WiFi on my 2020 iPace when I renew? Thanks

@_RGArmstrong Hi Richard, thank you for your post. Should you require any assistance with the Incontrol account please send me a DM with your VIN and contact details and I would be happy to assist you. Thanks, Katherine– Jaguar Team twitter.com/messages/compo…

@Jaguar @GemFloyd I'm having the same problem. InControl is still registered to the previous owner. Can you help.

@Jaguar Hi, Im trying to get in touch with someone to change the vehicle owner account details but really struggling! Can you offer some legitimate contact information to help with this please?

@markcaldicott Hi Mark, Please send us a private message confirming your full name, address and vin number so we can reach out to you. Thanks, Sophie - Jaguar

@Jaguar How long for my incontrol account to update after I renew it? I have renewed, but have received emails stating I need to renew it

@MTNMoMo1 Hi Mobile Money, Could you please DM us. Happy to help you. Thanks, Michael - Jaguar twitter.com/messages/compo…

£50k+ for a Jaguar F-Pace that locks its own steering wheel and refuses to start. @Jaguar @JLR_News @TheMotorOmb @WhatCar? This isn't luxury. It's a breakdown waiting to happen and extremely dangerous too. Useless car #JaguarProblems #Jaguar #FaultyFPace

@AndyWright79 Hi Andy, Thank you for reaching out to us. Please check your Inbox for us to assist you with your query. Thanks, Rupert - Jaguar

@Jaguar any chance you could reply to my DM?

@Shaheenfatehi Hi, please send us a private message with the VIN of your vehicle, country of residence and best contact details. Your local Customer Service team can then assist you. Thanks.

@hammo_lee Hi Hammo, Thank you for your post, I am sorry to hear this, I would be more than happy to assist you. If you want to DM us, we can take a closer look into this for you, Thanks, Kelsey - Jaguar Team

@Jaguar can you help at all, after numerous calls, sending emails with required details, I'm still not closer to renewing my remote app for my car. Not sure where to try next but the latest was asked to send an email with docs to an address which doesn't exist? Hours wasted.

@LevyMakwala We are sorry to learn of your experience & thank you for bringing your matter to our attention. Kindly afford us the opportunity to investigate further. May you please DM your contact details & VIN so we can arrange for a member of the team to get in touch with you.

Okay kanti di Koloi tsha Ko Englane di Jwang, My Car just Locked 🔐 Me Outside… @Jaguar @InteractiveJag

@rob_blackburne Hi Rob, we’re sorry to hear about your experience. We’d really like to look into this and help make things right. Please send us a DM with a few details: your country of residence, VIN, and the best way to contact you — and we’ll take it from there. Many thanks, Diana.

Never ever complain but @Jaguar is the worst car I’ve ever got. DPF issues every week. Spent thousands fixing it and the next week another problem. Parts falling off it and now it’s just lost power again taking kids to school. Please do not ever get one. Horrendous cars 🤯

@CDiazDC Hi Carlito, I’m sorry to hear you’re experiencing an issue switching the display layout. If you could please send me a direct message with your VIN, I would be happy to provide troubleshooting steps to help reset the infotainment module. Thank you - Laura

@Jaguar my 2024 F Pace has fully digital instruments cluster but I am unable to switch Display Layouts. Service dept and Jag hotline unable to assist. Possible factory defect? How can I get this addressed?

@LindaJGraham Hi Linda, please send us a private message with your vehicle's VIN, country of residence and best contact details. Your local Customer Service team can then assist you. Thanks.

@Jaguar I’m about to ship my car abroad but the InControl system is refusing to accept instruction from my App to switch to transport mode. What should I do?

@TheRealWoldrew Hi Neil, thank you for reaching out to us. I am sorry to learn of the concerns with your I-Pace. Please send us a private message with your VIN and contact information. Thanks, Tom - Jaguar

@Jaguar Ipace OS 4.4.1 update completed and now my EV heating has gone off. Awesome!!!

@AmyGrant957941 Hi Amy, please send us a private message with the VIN of your vehicle, country of residence and best contact details. Your local Customer Service team can then look into the matter for you. Thanks.

@Jaguar waiting in an. EC converter to fix my car due to a widely known fault.. what a joke! When will I be able to get it fix.. how do I escalate!