Jacqueline Maher

Compassionate leadership helps to create psychologically safe working environments by encouraging team members to share learning and improve the quality of their work. For leadership to be compassionate, it must also be inclusive. Read our explainer: kingsfund.org.uk/insight-and-an…

Our 2023 report shares insights and evidence about how to collaborate well to build a stronger collaborative ethos across health and care services, outlining six leadership practices key to successful collaboration. Head to our website to find out more. kingsfund.org.uk/publications/p…

🚨🤩 come and join us at ⁦@NHSForthValley⁩ OT Older Adult/Adult Mental Health service. Give us a ring 👉📞 to find out more. ⁦@BarclayTrina⁩ ⁦@RuthOTDem⁩ ⁦@DebbieHogarth1⁩ apply.jobs.scot.nhs.uk/Job/JobDetail?…

Looking for other senior nurses working in specialist dementia units to network and share learning…get in touch lianne.conville@nhs.scot @carlagrz @NicolaWood5 @TraceyGow_ @jacmaher81 @vivek_pattan @SPSP_MH @fv_quality @RossCheape @Leanpsychiatry

How should we approach our role as leaders? By emphasising our competence, strength & experience? Or by establishing trust through warmth and understanding? The authors of this classic article say we need to do both but we should start with building trust. Multiple studies in the ten years since this article have backed up the importance of relationships and connections as the foundations for effective leadership. hbr.org/2013/07/connec… Graphic: @tnvora

@TUIUK Tui cancelled the holiday. The issue is we haven’t been refunded as agreed. 🤯

@jacmaher81 Hi Jacqueline, if the booking has not been cancelled then it would be standard T&C's to cancel or amend, we can check if a web booking is cancelled if you would like to DM us the booking reference, departure date, date of birth and confirm you are the lead passenger . ^Brandon

@TUIUK confused why you’re not refunding customers their hard earned cash following cancellations due to the wildfires in Rhodes!

@TUIUK Nope, I simply want the money back and trying to speak with a customer service representative is extremely difficult. However, I’ve just been advised by an extremely aggressive customer service representative to have patience which has been very helpful!

@jacmaher81 Hi Jacqueline, we're sorry to see this as if customers are due refunds please be assured they are being processed. Do you have a booking with us that we can advise further on ? ^Daniel

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@lianne_conville @RCNScot @Lindamcauslan @gowiththat27 @TraceyGow_ Hear hear!

Wishing all my lovely colleagues the best of luck at @RCNScot Nursing Awards tonight! No matter what you are winners! @Lindamcauslan @gowiththat27 @TraceyGow_ and those not on Twitter 🥇🥇🥇

Leading a team is much like conducting an orchestra. Its about building team cohesion based on a collective vision & shared goals & ensuring each person is valued for the unique contribution they make. We seek a synchronised effort that leaves a lasting impact: marian-temmen.medium.com/leadership-is-… By @MarianTemmen Graphic: @tnvora

@jasonleitch @ScotParl @juliaferrariuk

Stealing the show at the @ScotParl celebration for the 75th anniversary of NHS Scotland…Kit Reid who was a nurse in 1948 and remembers the new NHS. “It taught me love and hope”. She was inspiring.

Our second masterclass on AWI and decision-making will be hosted with @NHS_Education, for health, social work & care professionals. It will take place on Thursday 24 August on MS Teams. Places are limited - please register here: bit.ly/3N9bLSo

Cambusbarron PS @StirlingCouncil have offered an excellent Nursery - P1 transition for the learners starting in August 2023. So reassuring for the kids and parents alike.

We should have the same drive in “creating psychological safety” as we do with “freedom to speak up” - without the right culture & safety parameters people are not able to speak up

Back in October I got an email from @Milly_Physio, a Neuro-Physiotherapists working at @GSTTnhs explaining to me the benefits of high intensity exercise for people living with Parkinson’s disease. In the message she said...

The longer someone stays in hospital The higher the risk of hospital acquired harm Getting patients home is not just about "freeing beds" it's about giving them support in the right place and keeping them well. Keeping them in hospital longer than necessary adds to risks of harm

@on_running @RossCheape these!

Meet the Cloudmonster. Our biggest CloudTec® ever for ridiculous cushioning and powerful take-offs. Yes, it’s weird, but it’s weird for a reason.。

5 years ago today I was a patient on a psychiatric ward. 5 years later I’m about to finish my nursing degree and secured a job on that same ward. Talk about a complete turn around ☺️❤️ #Nursing #Student #MentalHealth #Recovery #NHS #PennineCarePeople #LivedExperience

Had a great visit to specialist mental health service wards today with ‘the Chief of Nurses’ Lorraine, hosted by Jacqui CNM. I heard some of the great work and challenges first hand from teams 🙏🙏 #TeamFV @cshscp @ClacksCouncil @StirlingCouncil @FalkirkHSCP @trebbio1 @Dodd68Fra