Jam.dev

Here for it @kippe07

We redesigned Jam's most important product surface: the share page. @majroth and Petar took us behind the scenes:

More on Jam for Intercom 👉 jam.dev/docs/intercom

A full diagnosis of a customer bug without leaving Intercom 🔎

A customer bug that diagnoses itself and routes to the right person in Slack ⚡

@_kanarazu_ @_kanarazu_ while we don't have a Firefox ext right now, give our Recording Links a try! jam.dev/docs/recording…

@jamdotdev can we get the extension supported on firefox soon, super useful to test cross-browser support for things and sadly can't do it right now.

@_aleenanv Sorry to hear this @_aleenanv. Sending you a DM so we can dig in.

@jamdotdev plz fix your chrome extension. i have to re-download every other day it breaks so often

This and 5 more updates for better teamwork in Jam 👉 substack.com/home/post/p-19…

🚛 Shipped. Content-only mode for sharing a Jam with a customer, without the DevTools.

We shipped a fix for the 'too many tabs' problem. We found that customers are happy to record + share their screen so you can fix their issue faster. But they were getting lost navigating tabs. Picture-in-picture controls make it easy to submit Jams from wherever you end up ⚡️

New: @mention teammates in a Jam. Bring their attention right where you need it without ever leaving the Jam.

Jam is one of the first MCP servers to work with @linear Agent. Now the agent can pull Jam video, logs and more to triage and fix issues. ⚡

The part that still feels like magic: Claude reads the Jam and writes the diagnosis back into Linear.

Jam 🤝 Codex

So cool to see Jam.dev as a featured plugin in @OpenAI's Codex ⚡ Drop a Jam link and Codex gets the same context your engineers use to debug. Video, logs, network requests + user events all coming from one link.

@bahdcoder @helloitsolly @linear @claudeai @sentry @greptile So cool @helloitsolly!!

@helloitsolly @linear @jamdotdev @claudeai @sentry @greptile Still seeing a big gap in the industry where every company has to build this from scratch for their specific workflows Building and maintaining costs engineering time. Cooking something

🤏 We're this close to launching our AI bug fixing pipeline It gracefully connects @linear @jamdotdev @claudeai @sentry and @greptile

😍

Docs 👉 jam.dev/docs/debug-a-j…

With one function call every bug report comes with product and user context already there 🔎