Jamie Serplus

@PowerNI There’s nothing to check. This has been the case from the start, for me, for everyone, for an eternity to come. Nothing has ever changed. I’m away on my cruise here

@jamieserplus Hi Jamie, sorry you are having issues with the App, please DM us with your details and we will check this for you. Power NI Team

@PowerNI swear to Christ if I had back every minute of my life I spend pissin about with your app and keypad I could go on a year long cruise. It is the worst thing thing known to man.

@SkyBet You’re robbing people

With the last kick of the game! ⚽️ Amine Adli the hero 🦸‍♂️ 90+5', Bournemouth beat the reigning champions 🍒

Totally done with @SkyBet Refusng to pay out Virgil goal as a header despite sky sports themselves reporting it was a header. Bad enough you’s have it cut down in odds these days to double shaft everyone with no payout. Some of that ball must of touched even a slither of his head

@EE How is having to call and queue for 40 mins like I had to last week make things easier? What is the point of an online system or app which for the 2 years I’ve had this has not worked nor showing any signs of improvements. I’ve a bit of data left then that’s me done. Take care.

@jamieserplus I'm concerned to hear about the trouble you're having being able to do this, Jamie. Please give us a call on 0800 956 6000 so we can help and make this easier for you moving forward.

@EE trying to top up my mobile WiFi device and as usual it’s a complete mission. So I’ve topped up £20 but it’s sitting showing as £20. How do I even change that to a data amount?

@EE If only it was that simple! You need to log off your WiFi to add to your data 🙄 Then u send a text message to hub to verify the number. So need to log onto it to get that then log off the WiFi and still it won’t work. It’s an absolute disaster. Never seen the like. Seriously 🤦🏻‍♂️

@jamieserplus Hi Jamie, now you have credit you can purchase a pack. You can view more on this here ee.co.uk/mobile/pay-as-….

@RossLazarooHood Covid saw the end of what was the Northern Ireland Open in Darts. Trying to get it back has been such a challenge (venue and accommodation for over 400 players from around the world, sponsorship etc) considering NI success as World Cup winners would love a chat for advice or more

When you are in love with a beautiful country of #NorthernIreland, its people and you get to call it Home. Thank you to the Belfast Telegraph, I spent a wonderful time chatting to Journalist Gary Law. m.belfasttelegraph.co.uk/life/food-drin…

@RoyalMail can track a parcel the world over. Not a glitch, not a flaw, great service from various global tracking sites. Then it hits the UK and you enter your app. My God. What a drama and nightmare it is, when it works, if it works. Genuinely have never seen worse.

@easyJet genuine question. Wtf have you done to your app? Absolutely horrific. Never saw a worse downgrade. Draggy and laggy.

@PowerNI Christ the night I’ve never saw an app and Bluetooth like your keypad. It’s literally the biggest heap of useless crap anyone could ever of designed. So much for a developer update this last few years.

@SpinGenieUK I messaged you as the bot on your chat function on site is horrific

@RoyalMailHelp seriously I’ve sat in all day waiting on a parcel that they say been out for delivery and expected between 12 and 3. I’ve had 3 post vans down my street and still I’ve no parcel what exactly is going on. I’ve never seen the like

@DEBET_Eng just lodged money. Taken from my account. Not on balance and no customer service option that actually works. What is going on?

@CraghoppersUK New order number 53449722

@jamieserplus If the price has increased we will happily honour this if it's the same item and same colour. Please respond to this email with your new order number and we will refund the difference. Please use code: E4LK-RXBI-IKON to remove the delivery cost.

@CraghoppersUK First and last time I’ll be purchasing from you. My parcel returned for no reason instead of delivered and it was for a birthday gift tomorrow. And you didn’t bother to tell me either until I check for refund. Absolutely ridiculous. No explanation no nothing.

@CraghoppersUK Okay so I get my refund and I again go to purchase items. Funnily enough they all up in price. Also, you’ve emailed me 3 codes over the past week and none of them work dispite meeting t&c’s of any. And finally, it says it’s free postage but then free isn’t one of the options.

@jamieserplus Unfortunately, we cannot directly replace an online order so a new order would need to be made again once a refund has been processed. Most refunds are processed by banks within roughly 3 days but we have no direct control over that processing time, unfortunately.

@CraghoppersUK What a load of nonsense. tried that and you were not taking any responsibility at all. Palmed off to courier who you use. You provide me with a refund taking 3 to 5 days to get back and cannot reprocess the order. Total shambles and won’t be using you again. Very Disappointed

@jamieserplus I am sorry that you have been unable to contact us via DM. Please can you contact us from our contact pages so we can assist you further. craghoppers.com/customer-servi…

@CraghoppersUK you’ve asked me to direct message…..Your direct message is not open? 🤦🏻‍♂️ there’s no option to send

@CraghoppersUK Your direct message is not open? 🤦🏻‍♂️ there’s no option to send

@jamieserplus Hi Jamie, very sorry to hear this. Please could you send over a direct message to us with your order number so that we can look into this further? Thank you.