Kamik

@casheman Hi there! Did you hear back from our CS team? If not, let me know and I’ll follow up!

@Kamik Can you provide a status of the message I sent you on your website. I bought a pair of boots Novmeber last year and material covering the hard plastic inside has shredded and the plastic is exposed and was cutting my leg. My email is cashe@sympatico.ca. Images provided

@Ed9Tw Hi there! That’s super strange...the code works with a minimum $100 spend. If it’s still not working, let me know!

@Kamik Coupon code sent by email "TL#72PQRZ9" does not work. Sent an email on this, but no response.

@FairQuestions @CharlyNews1 Hey! Please check out our website for our entire winter collection - lots of styles ranging all the way down to -40°C. kamik.com ❄️

@CharlyNews1 @Kamik Let’s ask @Kamik

Found these great boots today... They fit great, they look good, they’re recycleable AND they’re affordable AND they are even ... 🥁🥁🥁🥁🥁🥁🥁 (drum roll) 😎 Made in Canada! 👍🏻🍁🇨🇦👍🏻🍁🇨🇦 @Kamik

@Brookes16 @FairQuestions Yes they are :)

@FairQuestions @Kamik Ya but are they made in Quebec?

@FairQuestions @AJRawlek Hi there! The boots pictured here are rain boots - definitely won’t keep your feet warm. But we do have our entire winter collection available on our website with plently of styles to keep your feet warm, toasty and dry this winter! kamik.com

@AJRawlek @Kamik There’s a bunch of different styles. Even a 1898 Heritage collection for men: kamik.com/b2c_ca_en/men/…

@lauranelson07 Please provide us with your email address, we will look into it!

@Kamik I contacted customer service weeks ago regarding a defective kids jacket. No response! Can you help me out????

@Mqd1983 If this is regarding a customer service related question, please refer to the Contact Us section of our website (linked here). Thank you! kamik.com/b2c_ca_en/cont…

@Kamik can someone pls dm me. Ty

@Elizofamerica Hi @Elizofamerica please contact us via our website, our customer service team will be able to help with any product issues.

@michielterlouw Hi @michielterlouw. Sorry to hear about your daughter's boots. For any complaints regarding customer service issues please write tu us directly on our website provided here. kamik.com/b2c_ca_en/cont…

@jenni_macdonald @RyanQualtrics @Qualtrics Glad we were able to get everything fixed quickly and to your liking! Have a great day! 😁

@RyanQualtrics @Qualtrics Had a great experience with @Kamik in December. After wearing the boots a few times one of the straps broke. Unfortunately manufacturing defects do happen but how companies deal with it and respond to customers makes all the difference. They were awesome. I'm an advocate now.

I'll be giving away one ticket a week for #QualtricsX4 Summit for the next six weeks. At @Qualtrics we're all about experience management. Share the best experience you've ever had with a brand (and tag them) below. We'll pick a winner from the responses.

@thedon_73 So sorry for the late reply and the mistake with your order. For all customer service questions please refer to our Contact Us page on our website. kamik.com/b2c_us_en/cont…

@Kamik need help with an order I just received. It is wrong.

@jnber5 Pour toutes questions de service client svp vous rendre sur notre site pour laisser votre message. kamik.com/b2c_ca_fr/cont…

@Kamik Is There a phone number where I can call your customer service ? Found nothing on your site. En français de préférence.

@DaisyWalters99 Sorry for the late reply, we sell for all ages on our website!

@Kamik first time on your site. Do you sell for adults or children only?

@wibcon Hi Brent, Usually 1-2 days from VT / NY to OH!

After much research I finally ordered my wife's xmas present. A pair of @Kamik Evelyn boots. I ordered them straight from the Kamik website. Any idea how long shipping will take to central Ohio?

@_wirf We're aware! should read 14F / -10C, oops!

@inbal_it Hi! We promise we are not ignoring you! We have a high volume of requests at the moment. Pls provide us w the email address used and we will escalate your request with our team!

Look, @Kamik, defects happen. What shouldn’t happen is customer service ignoring my email about it. That’s a bad review waiting to happen. I need a pair of functioning winter boots because this weather happens in Canada often.

@hmf4405 Hello Heather, the delays are related to the contact-us form, any orders@kamik.com emails are addressed within 24-48 hours.

@Kamik I would prefer to call! Your website says there are delays in responding to emails 😡 not feeling very happy about your service.

@Kamik I placed an order on 11/23/18. I still have not received a shipping notification. Are you still processing the order?

@pcwcsk Hi, sorry to hear this. For any defective requests please contact us via our website and our consumer team will review and advise.

@Kamik I bought my Kamik winter boots and used for only one season, but the shoestrings are already wearing out and pilling, and one almost breaks apart. This quality is far below my expectation.

@notthegirlnext3 Hi, volume is quite high during peak season, it may take up to 14 business days for a response. Please provide us with the email address used to contact us and we will escalate your request.

@CKozelski The SIENNA

@Kamik What style are the boots in banner image on site homepage?