Kathy Cournoyer

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Kathy Cournoyer

Kathy Cournoyer

@katcour0177

Disabled mom& gram,sexual abuse survivor I follow 2 learn & retweet 2 teach

Tullahoma, TN Katılım Mayıs 2009
386 Takip Edilen367 Takipçiler
Amazon Help
Amazon Help@AmazonHelp·
@katcour0177 This isn't what we'd like our customers to experience. We don't have access to your account or order information via Twitter for security reasons. This Help page: amzn.to/3f50XW8, explains some reasons for multiple charges for the same order. We hope this helps! -Kiersten
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Kathy Cournoyer
Kathy Cournoyer@katcour0177·
@amazon WHY "can't" an employee give their name, when a customer is calling about an issue? Why the run around about an order -you're trying to bill a person TWICE, bank statement proves it, order now cancelled @Roku this was for 1 of your products.
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Kathy Cournoyer
Kathy Cournoyer@katcour0177·
@AmazonHelp How is it that if I order 2 things at the same time, and your records show one was approved but not the other, from what I could understand of employee is that it had to do w/ a "non pin" mastercard, so can that be explained?
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Kathy Cournoyer
Kathy Cournoyer@katcour0177·
@AmazonHelp I understand that , and the bank DID authorize the funds to be taken for the orders, I have my bank statemtn- which I just went and got this morning. The employee who was very rude - didn't seem to grasp that point.
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Kathy Cournoyer
Kathy Cournoyer@katcour0177·
@AmazonHelp I ordered 2 things on the same day -had enough money in my account to more than cover the 2 items, yet employee-who refused to give her name -says my bank didnt approve part of order -but I have proof in my hand they did, so why double billing me/
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Amazon Help
Amazon Help@AmazonHelp·
@katcour0177 Hello! We're sorry to hear about this experience. We don't have access to your account or orders via Twitter for security reasons. Without providing personal information, can you clarify what you were advised when you spoke with us? We're here to help however we can! -Kiersten
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🇺🇦Timothy Omundson🇺🇦
I’m intensely serious about wishing ⁦@JensenAckles⁩ a most HAPPY BIRTHDAY 🎂 🥃🥃 love you, my friend and look forward to making m mischief with you again very soon
🇺🇦Timothy Omundson🇺🇦 tweet media
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