Kevin J Forder
617 posts


@kevinjforder Please ensure you're following us, Then it should appear.
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@ring_uk Good Morning, I bought a Ring Chime in September 2022 and it has worked as expected until a few days ago. It now seems completely lifeless with no amount of resetting having any effect. No light on at all. Can you let me know if there’s anything else I can do.
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@ring_uk Struggling to find way to dm on X, no envelope icon
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@kevinjforder Hello Kevin, Thanks for reaching out regarding your chime, Please send us a DM, so we can look into this with you.
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@kevinjforder Hi Kevin, we are sorry to hear you are having trouble with our app. In order to investigate, we kindly ask that you send us a DM with your client number. Thanks HL Team
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@HLInvest please tell me there is a disable auto login to the app when all I want to do is look at the markets tab.
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@HLInvest If only it where that simple. I’ve been using the app for years and it used to work as you describe but now just opening the app automates a login
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@kevinjforder Hi Kevin, yes, you can view the Markets section in the app without logging in. Tap Markets in the centre, or use the search on the left-hand side. Thanks, HL Team
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@BmouthWater any chance of an update for the issue effecting BH31 area?
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@AskNationwide Tried that but it asks too many questions that we don’t have answers to. We need a human being we can speak to
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@kevinjforder Hi Kevin, if they can call our mortgages team on 03308 280 131, we'll be able to look into this further for them. Emm
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@AskNationwide desperately trying to find a contact number for an elderly neighbour who is trying to sell their property but it seems there is an outstanding charge for the benefit of Nationwide lodged . They have no records and need to get this resolved. Contact no.?
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@kevinjforder Morning Kevin, let me take a look at your device logs on our side and I’ll pop you a DM shortly.
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@OctopusEnergy good morning, can you tell me if there is an issue with intelligent octopus schedules this morning. Car is changing as if responding to intelligent schedule but no schedule feeding through to app.
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@Ocado I don’t have the time or patience to fix your issues. It is however easy to switch supermarket delivery services
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@kevinjforder Our phone number is 0345 656 1234 if she would prefer to give us a call, you could also pop us over a DM yourself however if the account is in your Mum's name we would be limited with how we can help you.
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@Ocado so you recognise loyalty by sending my Mum a code for a free bottle of Fizz, but then don’t have any in stock to supply. Not impressed.
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@kevinjforder Good Afternoon, we are so sorry to hear about this, would you ask your Mum to pop us over a DM on one of our social media channels so we can have a look into this for her?
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@BCPCouncil Ok, thanks for responding, I thought it was just me as couldn’t find anything to say it was discontinued
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@kevinjforder Hello Kevin, thank you for getting in touch. I'm afraid the app seems to have been discontinued. I agree it is a shame. Best wishes Clare
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@BCPCouncil good morning, is the BeachCheckUK app no longer a thing? It was always so useful.
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