Chris

Is Hook the new name for Waterloo now? @SW_Help I get helpful information is difficult on disruption days (ones ending in y ) also it’s yet another train the toilets are broken on

It took me longer to get from the Well & Boot pub INSIDE Waterloo station to Vauxhall by @SW_Help than it took my friend get from the same place to Ebbsfleet … Why are SWR so incapable now of actually running anything close to acceptable? There is something every day now.

@SW_Help how do I actually renew a season ticket as your website won’t give me a working continue button? It’s extra annoying as yet again your trains are incapable of running to timetable today …

Hi @SW_Help Do you know roughly how long it will be for the driver for the 2200 Waterloo to Portsmouth train at Platform 10 to arrive? Also it wasn’t particularly helpful earlier when you were showing the 2142 on Platform 15 as the next to Woking when it had already left.

Hi @SW_Help are you going to fix the platform 5 entrance @ Woking. The departure board been faulty for ages so you can’t see next few trains. You have smartcard tkts but all but one readers are broken. I’m assuming the QR readers are dirty with the issues people seem to have.

Hi. @SW_Help when you have a 10 coach train but lock one of them out of use do you class that as a ‘short formed’ or claim it as fully formed as technically it’s there just we aren’t allowed in it?

@SW_Help Back to Woking. Due at Woking at 1841. I was STILL at Waterloo until 1844. It’s basically every single journey has issues whether it’s the usual delays, lack of crew, short forming, broken toilets, general faults. And there is a lack of assistance at Waterloo what is happening.

@king_gorack Hi Chris, I am sorry for the delays. Where are you travelling to? ^DM

@SW_Help what is today’s reason for everything being poor? I HAVE to be at work on time and yet again you cancelled my train (only one for ‘tresspass’) so on next one. Should be at Waterloo in 3 mins but only at Esher. This isn’t good enough. Every single day there is something.

@SW_Help And now trying to go actually go home and stuck at Waterloo for 15 minutes. Now you have to turn the train off and on again. All other trains are full. WHY IS THIS SO HARD? EVERY YEAR YOU PUT OUR TICKETS PROCE UP TO JUST GET WORSE AND WORSE

Apologies for this - staff likely would not have known which trains the signallers would push through first, and there is congestion forming in this area meaning multiple trains have been delayed arriving into London Waterloo. I'm very sorry about the delay to your journey today. ^LB

@SW_Help I’m on the 0705 Woking to Waterloo so I could have got two later trains that are now due in earlier than me if they told us. Somehow one of those was on the same platform as my one at Woking and is now ahead of us.

@king_gorack Good morning Chris, which train are you on please? ^LB

And the train that was ‘cancelled’ seems to have run through Woking at normal time according to RealTrainTimes. AND you weren’t showing the train lengths on the departure boards at Woking so passengers weren’t sure where to stand as you never know how long the train will be

Trains going past up quickly. Not a single announcement on the platform at Woking. Not a single announcement from the guard. Nothing.

@SW_Help what’s with the short forming to London today at Woking. 0834 only had FOUR and then you also make the 0841 FIVE? Did I miss a memo about not being supposed to be able to get to work today?

Hi @VodafoneUK @ThreeUKSupport please please please can you have a working/usable data service at Waterloo Station. Every single day is a battle with the trains and having no reliable data service makes it even harder to work out how to actually get home.

Hi @waitrose I got some Hula Hoops from your store on Stamford Street and I think there was only one hoop so no hula-hooping for me today

Hi @ThreeUKSupport . Now you have merged with Vodafone is there any chance of a working data signal at London Waterloo anytime soon? South Western Railway and Network Rail appear to have given up running to timetable so being able to check what is actually running would be great.

@SW_Help 1815 Waterloo to Southampton. Carriage about 3 or so from the front (450-68162) with the accessible toilet. The door next to it just swung open too. At least the ‘Defective Door’ sign is correct :)

@king_gorack Hi Chris, which train is this on and what carriage? ^DM

Hi @SW_Help Should I be able to see in here?

Officially the coldest line in football history 🥶