Lindsay Maguire

@LNER I'm on the 17.39 KGX to Bradford, currently stopped at Grantham. Your train manager Craig has been excellent, he's walked up and down the train numerous times, answering questions and giving advice. He really is a credit to your team.

@GC_Rail I have sent you a DM, pls can you reply

@EastMidRailway Okay thanks!

@lindsloo6 Good afternoon Lindsay. Specific seat resevations are not available on our services today. ^TT

@Tesco Thanks, have sent a message

@lindsloo6 Good Morning Lindsay, Thank you for taking the time to get in touch. I'm sorry to hear about this, can you please send us a DM with your full name, order number and post code and we can arrange to get those refunded for you. Thanks - Arron twitter.com/messages/compo…

@Tesco please can you advise how to get a refund for strawberries delivered yesterday with a best before date of today, but the majority of them are already inedible 😔

@EastMidRailway Okay thanks!

@lindsloo6 Yes, that's correct 😊 ^AW

@EastMidRailway Hello I've got a ticket from Sheffield to London St Pancras this Sunday 2nd Feb at 15.31. Are you able to help me with a seat reservation please?

@EastMidRailway Ok, so will all coaches on the train be unreserved seating?

@lindsloo6 We are hoping that seat reservations will be reinstated 3rd February. ^AW

@EastMidRailway Thanks when will the fault be resolved?

@lindsloo6 Good morning Lindsay. Unfortunately specific seat reservations are not available due to a technical fault. ^TT

@Tesco hello, I have just realised (after being away for work) that you sent out of date chicken on my delivery this Tues 14th. How can I get a refund please?

@hm_custserv Still waiting for a reply.....

@hm_custserv Still waiting for a reply since Friday... you're answering other tweets, can you answer my DMs please?

@hm_custserv hello I've placed an order this morning, the money has left my account but the items are still in my shopping cart and I have not received confirmation email. Please can you advise what to do?

@hm_custserv Have done. This has now happened twice and I'm completely baffled (and rather frustrated)!

@hm_custserv Hello I have messaged you multiple times and nobody has replied. Please can you respond ASAP?

@lindsloo6 Hi Lindsay. Thank you for reaching out to us! Did you ensure to input the correct email address if so then please kindly give us a follow on ''X''' and send us a DM so our customer service team can assist further. Take care!

@hm_custserv Thanks will send a DM

@GC_Rail Great thank you

@lindsloo6 Yes, that's due to run as scheduled. ^RF

@GC_Rail morning do you expect the 14.50 Low Moor to KGX to run today please?