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Hi, sorry for the confusion. We have temporarily disabled the chat feature in the Paddle dashboard while we work on improvements to make your support experience faster and more effective.
You can reach our team at any time at sellers@paddle.com. You can expect the same level of support you are used to, just via email instead of chat.
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.@PaddleHQ Your chat support is currently broken. Can you please fix it as I cannot currently get support from you.

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@PaddleSupport I need help explaining this, why was my account closed and why was there no notifications?

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Introducing Polar Plans 💫
Starting today, we're introducing three optional paid plans: Pro, Growth, and Scale. Offering lower transaction fees & prioritized support.
Polar is finally using Polar for Polar 🤌
polar.sh/blog/introduci…

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@PaddleSupport why does it have to be this way? - I got the exact message that everything was fine! Then why did my account get closed???

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@RevenueCat when I reach 2k5 in rev - how does the billing work and do we get a anyone to help me?
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@HHaandr @RevenueCat ahhhh I seee, alright well thanks - really appreciate it! Let’s make some more then :)
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@losstng @RevenueCat Oh, we *only* charge you in the months where you're over 2.5k. In months where you're under (1.7, 1.8, 2.4) you won't be charged
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@HHaandr @RevenueCat hii there, so like is it 1 time or monthly based, the pricing page is a bit unclear, just crossed 2k5 as well. Would really appreciate it if you could explain a bit, like if life time rev is 2k5, but for this month it is 1k7 and next month it is 1k8, then how would it work? :)
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@losstng @RevenueCat We just charge the credit card on file :) What do you need help with?
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