Dr Mandie Quartly

@GWRHelp Explains why I can't find it! 🙂 Hope it is coming back soon. Shall I DM with details?

@mandieq Hi Mandie. I'm afraid this has been temporarily removed from the website/app. We can make seat/cycle reservations for you here, though, if you'd like to make this outside of a booking - Cece x.com/messages/compo…

@GWRHelp I can't seem to find the seat reservation option for when I've already got a ticket to travel - please can you point me at the right place in your new booking system?

@GWRHelp Hey, looking for this today and I can't see it. Has it been removed?

@mandieq Hi Mandie. If you log into your account here gwr.com and then go into the 'dashboard' and 'my journeys', there is an option to 'make a reservation' - Cece

@GWRHelp Just tried to do that but the form won't submit as it says my email address is invalid (it wasn't). I've emailed it to gwr.feedback@gwr.com instead. Thanks for all your help today on here - very responsive and helpful!

@mandieq You can raise a formal complaint for investigation. To do so, please fill in our complaints form at railhelp.co.uk/gwr/make-a-com…. The customer support team will be in touch as soon as they can - John

@GWRHelp Ok thanks for the update - not ideal. What's the best way to ensure my feedback is heard around this? Here via yourselves or somewhere else?

At the moment, the option to specifically request an aisle seat isn’t a functionality the new system currently offers. We completely understand that being able to choose a particular seat type can be very important, and we’re sorry for the inconvenience this causes. We are actively working with our new service providers to review customer feedback and bring back a number of features that customers valued in the previous system, with the aim of improving the overall booking experience. Seat preferences are among the areas being discussed as part of those improvements. While I’m not able to confirm a timescale just yet, please be assured your feedback helps inform those priorities. - Cece

Reports of a “Gmail security breach impacting millions of users” are false. Gmail’s defenses are strong, and users remain protected. 🧵👇

Happy to share that we’re giving UK uni students access to our best models - including Gemini 2.5 Pro and NotebookLM. They’re amazing tools for research, writing, exam prep… I wish I’d had them while I was at uni :) Enjoy, and good luck with this exam season!

@GWRHelp something is not right with the delay repay part of the tickets I can view in my account. This was a journey from this week, so definitely within the 28 day window! 😆

Red alert: aurora likely. Issued 2024-05-11 15:57 UTC (16:57 BST) by @aurorawatchuk. #aurora

(1/4) Gemini has been trending a lot on twitter 🔥 We wanted to bring the conversation back to actual LLM evals results. Through a lot of testing, we have found Gemini to be a very solid model. We recently made 2️⃣ updates to the Gemini Needle in a Haystack test 🪡 based on some notes from the Google team. The final results show a perfect haystack result similar to @JeffDean results 💯 ✅ Tokenizer: The tokenizer used was incorrect and threw off the results from the first test. Fixing this did not fix all the results, but it did improve results. This is our miss. ✅ Prompting: Matching the prompt to @AnthropicAI , gave Gemini the best results yet, a perfect execution by Gemini by simply using the Anthropic prompt addition. All evals run using @ArizePhoenix. Tagging relevant Evals folks! @rown @universeinanegg @ybisk @YejinChoinka @allen_ai @haileysch__ @lintangsutawika @hendrycks @markchen90 @MillionInt @HenriquePonde @Shahules786 @karlcobbe @mobav0 @lukaszkaiser @gdb

@ThreeUKSupport Thanks Anthony, that’s my mission for tomorrow. But today we could really do with knowing her data usage without having to log in. Like using a text message. Is that possible?

@mandieq Hi there, Mandie. Thanks for reaching out! We're sad to hear you're having trouble with this. We can get this updated for you. If you have an alternative email address that you can put onto yours or your daughters account, we'll be able to do this -Anthony

@ThreeUKSupport is there an sms code / number to check data balance? My daughter can’t log onto her account as we need to reregister for the new system. But her account is the same email as mine so we need to talk to support. But no one is answering the chat.

Great session to kick off the day at the #AISummit with @lmoroney and @audreyt talking about AI regulation, including @Google's AI Principles.

@marksandspencer Thanks for your reply. For once the classical “clear all cookies” for your website worked and I’m all set! 👍

@mandieq Hi Mandie, sorry about that! 😅 Could you try on another browser or our app and let me know in a PM if that works? - Conor twitter.com/messages/compo…

Wow @marksandspencer you sure know how to make someone feel special! 😆 What is going on with your site today? I need to process a return and being told "Your online orders can not be displayed at the moment. Please try again later" 🤦‍♀️

🕸️Vertex AI Support🕸️ Vertex AI enables usage of PaLM models (and others) with enterprise-grade privacy, security and governance Really excited to announce integrations into LangChain for: 🦜LLMs 💬Chat models 🔱Embedding models Across Python🐍 AND JavaScript🎃 🧵

@82Oakland #priorities 😁

Really good news to start the weekend! 👏🎉 The Vertex AI PaLM integration is now available with LangChain! 🦜🔗 python.langchain.com/en/latest/modu…

Your new coding assistant is almost here! Check out these new Colab features: natural language to code generation, code completion, and an integrated chatbot. Read all about at blog.google/technology/dev… authored by @thechrisperry and @shresbm