Mark Scorer

@British_Airways what the hell is going on? My cousin booked flight a year ago yet here we are at airport and she's not guaranteed to get on as you've overbooked! Unacceptable!

Hey @RoryStewartUK / @campbellclaret. Big fan of the show and thoughts on international development. Any chance of a shout out to @team_saraid, the UK charity currently deployed to help the search and rescue response in Turkey following the earthquakes. justgiving.com/campaign/SARAI…

@British_Airways any chance you can answer the phone? Been trying to use a travel voucher from cancelled flight for weeks and hours spent on hold! Why can't use online like @easyJet?

@MartinSLewis Morning, I've got a bit of a complicated qu. Any chance I could DM you? Thanks

@Printerpix Unbelievably poor customer service. Two months without a reply and then a patronising automated message! Don't waste your time with this company

@BlickersEN took a month to respond having sent out faulty glasses. Only to suggest taking to local opticians to fix when you provided shoddy goods! #useless #poorcustomerservice

@British_Airways Nice one BA. First flight with newborn and you decided not to issue ticket! Stood here waiting at service while staff get passed around telephone queues, ruining start to holiday #poorcustomerservice

@DIY_Kitchens Any chance of receiving my kitchen? It has been nearly 2 months. Someone was meant to call me last Thursday as the MD was on the case. Still not heard anything! Unbelievably poor!

#bbcfootball Barzagli should be off for that! Filthy challenge, even though it was a pen!

@team_saraid annual Christmas fundraiser in Cabot Circus, Bristol. Come say hello!

@team_saraid Fundraising in Cabot Circus. Come say hello!

@GreenMotion #poorcustomerservice Pisa, Italy wrongly took €1200 from my account on 10th September! Unacceptable. No date for refund yet!

@booking.com Truly awful customer service! Incapable of actually answering questions and not sounding like robots! #poorcustomerservice

@bookingcom Unbelievable! Double booked my bank holiday weekend accommodation despite having confirmation! Offering £10! #poorservice

@Europcar #poorservice Terrible service. Check your account after rentals. Can take money for something already paid for! Never again!

@Europcar Just spoken to customer service who are now changing story from 5/2/16. Taken over £50 extra! Not good. Claim no. 6924366

@europcar Never again! Additional charges taken for a fee already included on booking! Customer service not interested. #poorservice

@adidasUK Surely you should replace! #ADIDAS #poorservice

@adidasUK I doubt they will do anything as been a while since bought them. Surely a manufacturing issue?

@adidasUK I bought them from SportsShoes.com