Mary Kelly

@Xbox_LiveStatus Starfield "press any button to start" is completely non functional. Sound is spotty.

@DCPoliceTraffic get your rookie traffic cops off 14th St. 1 hour to get from Logan circle to the ronald Reagan Building for absolutely no reason.

@AmtrakNECAlerts Sent an email with all details days ago. No response. Expected but disappointing all the same.

@marykellydc Hello, Mary. We apologize for the delay and any inconvenience it may have caused. Please DM us with your reservation number, email address, phone number, and name on the reservation so we can assist you further.

@Amtrak @AmtrakNECAlerts let this train move. It has one more damn stop. It's the middle of the night!!!! Terrible service.

@AmtrakNECAlerts Inconvenience? You just dumped a load of passengers at 2am in a different city then their destination. It's unbelievably unsafe and your flippance is stunning. @wusa9 @fox5dc

@Amtrak @wusa9 @fox5dc passengers actually told better to find a different way home at 2 in the morning.

@Amtrak @wusa9 @fox5dc now trying to keep passengers 1 stop from home to wait for a train that doesn't come through until 5am.

@TMobileHelp Nonsense. If you wanted to help you wouldn't have transferred me 3 times wnd then hung up on me. Wednesday is shopping day. New carrier after 16 years. Peace out!

@marykellydc Hello Mary, we'd love to get this sorted out so you can return the gateway device and I'm here to help make that happen. Please send us a DM, so we can get the info we need to see where you left off and pick up from there. Thank you. ^AlissaFast twitter.com/messages/compo…

New in Terrible @TMobile online terrible customer service. In the store at the arranged drop off per the chat below & Tmobile refuses to unblock so the store can take the return. Attempt to charge me $700 for Gateway that never worked. Should have sent me the new Blackbox below.

Oh! And here is the same agent blaming the restaurants for their terrible delivery times! @Clydes @shakeshack

@TMobileHelp We are so far from on the same page it's not even funny.

@marykellydc Hey, Mary. I want to make sure we're 100% on the same page. We'll be replying back to your latest DM now to clear this up. ^DanKing twitter.com/messages/compo…

@TMobile you are officially losing a customer of 16 years. Your home internet debacle, terrible customer service and calculated lies are a change no one can stomach! #thetowerisnotbeingupgraded #tmobile #3daycallback #bonusonlies

@TMobileHelp Look at TMobile threatening to hold my phone number hostage after 16 years !

@marykellydc I really appreciate you working with us and you can rest assured that the information we're providing you is correct. We'd like to call out to you so we can discuss this further. We'll be replying back to your latest DM now to continue. ^DanKing twitter.com/messages/compo…

@TMobileHelp @MikeSievert 8 Days in a Chat and Zero help addressing thr issues. Tried again to blame the towers - a well documented lie. Peace out Tmobile. 16 Years and time to find a company that hasn't decimated customer service!

@marykellydc @MikeSievert I know your time is valuable and want to ensure we're getting you the help that's needed. We'd be able to make a call to you as well to get things taken care of quickly. We'll send our next response to your DM's. ^Erica Ramos twitter.com/messages/compo…

@TMobileHelp @MikeSievert @KarlRacineDC Tmobile is lying to citizens and knows they cannot provide the service they are advertising in the District!

@marykellydc @MikeSievert I want to continue working towards a resolution for you to save you additional time and effort. We've sent a DM and will meet you back there to lend a hand. ^CharlesOpacki twitter.com/messages/compo…

@TMobileHelp @MikeSievert @5onYourSide investigate TMobile and the lies they are telling to customers while saturating an already over committed bandwith!

@TMobileHelp @MikeSievert The Tower! Not the tower. Quit your job and keep your soul. @MikeSievert

@TMobileHelp @MikeSievert Here we are again 3 weeks in and I'm supposed to start over with a new person. Lol. Done leaving Fter 16 years.

@TMobileHelp @MikeSievert 45 Minutes no reply! Internet out again! @washingtonpost @nytimes @WSJ