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Martin Edenhofer
235 posts
Martin Edenhofer
@medenhofer
Open Source professional and geek. Also known as #OTRS and #Zammad inventor. ;) Entrepreneur and Advisor for open source people in need.
Katılım Kasım 2010
284 Takip Edilen322 Takipçiler
Martin Edenhofer retweetledi
📣 Calling all beta testers
Join our beta testing team and be one of the first to experience next version of Zammad 🚀
Special highlight: the new version comes with a MobileView 📲🥳
Be part of our journey 👉 community.zammad.org/t/become-a-bet…
#opensource #softwaretesting
English
Martin Edenhofer retweetledi
It's here! 🥳 #Zammad 4.0 is a #majorrelease and brings you new #integrations for @gitlab, @github, @grafana and @elastic Kibana! Plus a long awaited feature for tagging users/watching tickets and better responsive design. 😮 Enjoy!
zammad.com/en/releases/za…
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@hellopkgr unfortunately installing and building packages is not possible, see packager.io/gh/zammad/zamm…
Help is really appreciated!
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Martin Edenhofer retweetledi
Wondering what it's like to work at Zammad? Johanna Kiefer, our Head of Sales & Support, is giving you an exclusive peek behind the scenes! 🧐
#utm_source=twitter&utm_medium=post&utm_campaign=blog_promo" target="_blank" rel="nofollow noopener">zammad.com/en/blog/diary-…
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Martin Edenhofer retweetledi
The surprising end of the #opensource ticket system #OTRS CE (community edition) leaves users baffled. This was not foreseen. Users are required to use a #fork or change their ticket system completely.
geekersdigest.com/the-end-of-otr…
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@HildebrandtRalf Das heißt dann "VEB TUI Hannover" de.wikipedia.org/wiki/Liste_von… kann gleich jemand ergänzen. Die Serie de.wikipedia.org/wiki/Klappfix bekommt eine neue Bedeutung. 🏖️
Deutsch
I use this function myself and love 😻 it every day. It's a pleasure to be able to cast the customer directly by name. And all open tickets will be shown immediately! 🙂 🎉🥳 #zammad #placetel #voip #custserv #awesome
Placetel@Placetel
Zammad ist eine Helpdesk & Support Software. Die @zammadhq-Integration liefert alle Kundendetails schon vor Annahme des Anrufs. Zudem erlaubt sie in Echtzeit zu sehen, welche Kunden gerade anrufen und wer gerade telefoniert. 👉 placetel.de/zammad-integra…
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Martin Edenhofer retweetledi
This is it! 🥳 Are you ready to be wowed? Check out our amazing new website and let us know what you think! 🎈
➡️ Zammad.com ⬅️
#redesign #newwebsite #branding #design #Zammad
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Martin Edenhofer retweetledi
Martin Edenhofer retweetledi
An interesting report from @adfinis about the selection of your helpdesk system and feature sponsorship of the ServiceNow integration in Zammad (for everybody 🎁🎉) adfinis.com/en/blog/featur… - #ThankYou - Zammad 3.4 release: zammad.com/news/release-3… #zammad #servicenow @servicenow
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Martin Edenhofer retweetledi
#Zammad 3.4 with 🔏 S/MIME-Secure Emailing, 🛡 Google XOAUTH and 💬 ServiceNow Integration
is out zammad.com/news/release-3…
#CTI #custserv #rest #api #HelpDesk #xoauth #ServiceNow #barzahlen #adfinis Thanks to our feature sponsors 📣🎊🎈 @Barzahlen & @adfinis
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Martin Edenhofer retweetledi
Martin Edenhofer retweetledi
#DINAconAwards #DINAconCH 2019
Top Kategorie Best Open Source Project
WINNER
Zammad
zammad.com
Das ganze DINAconCH Team gratuliert. Applaus.
@General_Francis
@hauptstadtkind
Deutsch
@gewobag Warum kommt man per Telefon bei Ihnen niemand dran? Existiert Ihr Unternehmen noch?
Deutsch
Martin Edenhofer retweetledi
Martin Edenhofer retweetledi
Say hello #Zammad Knowledge Base - Zammad 3.0 with brand new Knowledge Base is available now - read more zammad.com/knowledge-base #knowledgemanagement #knowledge #HelpDesk #custserv #FAQ
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Martin Edenhofer retweetledi
Big Thanks @zammadhq,@MrThorstenEckel for the awesome community support for #zammad. You made my day!
English