
Dear @DAMACOfficial , I would like to share my personal feedback regarding the Property Resale-NOC process.
Currently, the process requires:
1- Access through Damac Living App
2- Submission/upload of more than 25+ documents from both buyers and sellers and tenant bills (in case the unit is rented)
3- Completion of 8 different process steps
4- An overall cycle time of approximately 10 days
This level of complexity does not align with Dubai’s vision of “Zero Bureaucracy,” customer happiness, and seamless ease of doing business. Dubai has positioned itself as a global leader in AI government services, efficiency, and customer-centric experiences, and such lengthy and document-heavy procedures create unnecessary operational burden, delays, and customer frustration.
There is a strong opportunity to simplify and modernize the process by reducing documentation requirements, streamlining approvals, AI & digitizing validations, and shortening the turnaround time to provide a faster and more customer-friendly experience consistent with Dubai’s forward-looking Vision. @Amira_H_Sajwani @HussainSajwani @Ali_H_Sajwani @HHShkMohd @HamdanMohammed @Land_Department @DXBMediaOffice

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