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Kajal Garg
23 posts


@OnePlus_Support no DM is made to me, you guys are just copy pasting your response again and again. STOP doing this. Post your response here.
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@misskajalgarg Hi there! Your concern is important to us. We have responded to you via DM. Please have a check.
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Your customer care demands 50% payment for a screen you can’t provide. After a month of follow-ups, this is pure false commitment and policy violation. Honor your promise—replace the screen or offer an alternative immediately. Resolve this without @PeteLau @KaiWangkkTagging
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@vivek_kr26 @PeteLau one plus is really a fraud they just provide excuse for everything
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@misskajalgarg @PeteLau Same offer of 60 % they hv given to me as well.
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Customer care demanding 50% for a screen you dont even have is a sham. After a month of follow-ups, this is deceptive, policy-breaking, and disrespectful to loyal users. Honor your policy: replace the screen or provide an equivalent. Fix this Now. @PeteLau @KaiWangkk @OnePlus_IN
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Customer care demanding 50% for a screen you don’t even have is a sham. After a month of follow-ups, this is deceptive, policy-breaking, and disrespectful to loyal users. Honor your policy: replace the screen or provide an equivalent. Fix this now. @OnePlus_IN @OnePlus_Support
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Customer care demands payment for a screen you can’t provide After a month of followups, this is pure false commitment and policy violation.Honor your promise replace the screen or offer an alternative immediately without excuses @PeteLau @KaiWangkk @OnePlus_IN @OnePlus_Support
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@KaiWangkkTaggingour customer care demands 50% payment for a screen you can’t provide. After a month of follow-ups, this is pure false commitment and policy violation. Honor your promise—replace the screen or offer an alternative immediately without excuses. @PeteLau @KaiWangkk
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@OnePlus_IN @OnePlus_Support @PeteLau @kaiwangkk @OnePlus_GLOBAL
Your update caused the green screen issue, yet you demand paid repair? Others got FREE replacements—why deny me? Fix this immediately and stop pushing your faults onto customers.
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@OnePlus_IN @OnePlus_Support
Unbelievable! Update killed my OnePlus 8 screen, now you want ME to pay? Thousands got FREE fixes for this defect—why am I singled out? Stop blaming users and repair my device FREE. This is robbery, not support!
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@OnePlus_IN @OnePlus_Support
Your update bricked my OnePlus 8 with a GREEN screen. Service center demands payment for YOUR fault! Others got FREE replacements—why not me? Honor your policy and fix this without charging loyal users.
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@onepluscareIN Tagging leadership because this is serious failure in ethics & quality. @PeteLau @KaiWangkk @globalka113150 @oneplus STOP pushing your update faults on Customers replace the screen FREE. @jagograhakjago @consaff @DoC_GoI @TechnicalGuruji @AAMTECH @AndroidAuth @beebomco
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@misskajalgarg Hi! We understand the significance of this matter to you. Please be informed that all relevant information has already been shared with you via DM. This is the best resolution we can provide at this time, and we truly appreciate your understanding.
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@onepluscareIN @OnePlus_Support my one plus8 turned into a Green BRICK the moment your update installed. This is a well-known OnePlus update defect, yet your service center is shamelessly asking me to pay for your own mistake.
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@onepluscareIN why should i pay 50% amount for the misshaping occur due to one plus. you are asking me to pay, for something, which is free of cost as per policy.
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@misskajalgarg Hi! We've just shared an update regarding your concern via DM. Please take a moment to check it out.
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One plus customer care is asking to pay 50% of the amount for the Screen replacement. Why? Honor your policy, replace the screen FREE, and stop exploiting loyal users. Tagging leadership
@PeteLau
@KaiWangkk
Tagging tech reviewers
@TechnicalGuruji
@aamtech
@beebomco
@trakdotin
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@onepluscareIN but your that response is not at all acceptable. Why i should Pay if every one else is Getting FREE replacement. STOP denying your policy.
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@misskajalgarg Hi there! Your concern is important to us. We have responded to you via DM. Please have a check.
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@oneplus @PeteLau @KaiWangkk One plus customer care is asking to pay 50% of the amount for the Screen replacement. Why? Honor your policy, replace the screen FREE, and stop exploiting loyal users. Tagging leadership @PeteLau @KaiWangkk Tagging tech reviewers @TechnicalGuruji @aamtech @beebomco @trakdotin
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@oneplus other customers Got FREE screen replacement, so why am i being denied? STOP hiding behind excuses. Honor your policy, replace the screen FREE, and stop exploiting loyal users. This is how a brand losses trust-publicity. tagging leadership @PeteLau @KaiWangkk
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