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@sainsburys I have a nectar account that I use regularly. I am unable to use it for the SmartShop app and get this error.

@EQUANS_UK how do i report a van that jumped 2 red lights at temporary traffic lights?. If we had been a few seconds earlier we would have had a collision

@LewishamCouncil @rosiemparry Losing count how often my street is not having its recycling collected. Reporting it weekly at the moment (not always tweeted about it). Why am I having to organise collection? I understand financial constraints of LAs, but zero communication is aggravating

@LewishamCouncil .@LewishamCouncil and again this week, recycling not collected. Please can you confirm if the service is now fortnightly.

@LewishamCouncil can you confirm what to do if we report that the bins have been missed in our street but nothing happens? This is the second time in 3 weeks as the Bank Holiday collection was missed too.

@O2 thought so - I hung up

@mmebiere 👋 This wasn't a genuine call from O2. So you know, we'd never call, text or email you and ask for an email, one-time code, password, or other security information. Please report these calls by texting CALL to 7726. Please also see: o2uk.co/ScamGuide

@O2 are you calling customers about complaints about service? offering 30% discount?

@HalifaxBank That's the number I called, but was put through to security and left on hold for ages.

@mmebiere Thank you for making contact and being so thoughtful, please call 0800 015 1515, they are open 24/7 and a colleague will be able to cancel the card that you found. ^Heather

@HalifaxBank how do I report that I found someone else's card? Tried calling but it was asking for personal information. Don't want to download your app as I'm not a customer

@LewishamCouncil no one replied to my DM @LewishamCouncil

@LewishamCouncil still not collected - am I supposed to just pile up the stuff outside? We had stuff backed up anyway from missing the bank holiday and now it's getting worse.

@shop I have two; 30th March and today. Will DM numbers.

@mmebiere I understand your concerns, however we are unable to assist with your Shop account from here as we do not have this access via social channels. If you have created a support request with our team, then please share your ticket number and I can flag it for support. -Maz

@shop hello, I wrote to your support team a while ago but have no reply. I once bought a present for my sister and now every time I order anything paid through your app, the name changes to hers. Today the billing name of an order changed to hers. This is a GDPR breach. Help

@shop I have made multiple requests for you to sort out my account and I have a legal right for my data to be rectified. This is not being treated with the urgency and importance that it deserves. ico.org.uk/for-organisati….

@shop I believe so. I have had the issue reoccur again today for a retailer I've never used before. How would they have my sister's forename without Shop's involvement? If this cannot be resolved promptly, I will have no alternative to make a complaint to be Information Commissioner

@TSB how am I supposed to verify a payment when this is the page that appears?

@shop Where did I ask for a refund? I'm asking that the right person's details are used. Personal info in accounts for retailers always stays as my name, but on check out a message says Thank You "sister's name". I can show you multiple receipts. Can you pass this to your tech team?

@shop It is happening across multiple purchases with multiple retailers and the only thing that I can see that is the common denominator is your app.

@ITVXhelp @Colabubble in the same boat here. no explanation on your website @ITVXhelp

@Colabubble We understand completely, you're very welcome! We'll get back to you as soon as we have a response. Please let us know if there's anything else we can do, thanks! 🙂

@ITVXhelp @ITVX__ Why can't I watch the remainder of The Disappearance of Gabby Petito? I watched episode 1 about 3 hours ago and now it's 'not available'. Any idea why please?