Moira Váně

I don’t use this account anymore but still check it for folks looking for the Iris Barry Yake memorial robe bank. If you need to find me for that or any other reason please track me down on LinkedIn.

This is all @westjet no other airline has lineups. The lesson here is that in a time of crisis they aren’t competent to manage two days of cancelled flights.

This situation with @westjet has been an unreal nightmare. We had confirmed seats to leave today and they just disappeared half of our tickets. No one has any answers, no emails, no texts. We went out to the airport and every airline is empty but @westjet is lines out the door

WestJet is breaking federal regulations, abandoning passengers abroad calgary.citynews.ca/video/2026/02/…

@WestJet @TPeregoodoff You literally turned off your phones yesterday - to both regular customers and the travel agent support line. You aren’t communicating anything to anyone and in the meantime other airlines are gauging folks trying to get home.

@TPeregoodoff Our Operations team is working on affected itineraries as repatriation began yesterday, and you will receive an email once your flights have been updated. For more assistance, please contact us at 1-888-937-8538.

Day 3 @WestJet and still silence from you on getting myself and family out of Puerto Vallarta. I saw you were selling seats on recovery flights to Calgary but could not get me on? Surely that’s illegal. This is not going to end well for you! #neveragainwestjet

@TravelGoC The bots pretending to do @westjet customer service are working harder than this company is.

Canadians in #Mexico: Roads are reopening. Airports in #PuertoVallarta and #Guadalajara are open. Travel there only if you have a confirmed flight, and it is safe to do so. Give yourself extra time to get there and plan to arrive early. More info: travel.gc.ca/destinations/m…

@TravelGoC @CTA_gc @WestJet Abandoned. No idea how to get home. Where can we launch a complaint against @westjet ? I had a lot of patience at the beginning for this, but laying off your staff at customer service and turning the phone lines off like they apparently did yesterday is unacceptable.

@TravelGoC @CTA_gc Hi! We have been stuck in PV since @westjet cancelled our flights on Sunday and we have had zero communication from them. No emails; no updates in the app. Anyone we’ve been able to reach has told us they have zero information. It has been more than 48hrs and it appears we are

@DougHMcLachlan @WestJet Still at the resort but paying out of pocket each day😬

@moirarvane @WestJet Oh man. Not impressed. Are you still at the resort (Tina was there last year BTW) or are you out of accommodation options?

Mexico Travel Update

We are continuing to monitor the ongoing situation in Mexico, with safety as our priority. 
We will resume scheduled service to and from
PVR - Puerto Vallarta
GDL - Guadalajara
ZLO - Manzanillo
beginning Tuesday, February 24. 
Tourist and resort areas remain open and continue to serve visitors. 
Our flexible/change policy remains in effect until February 27: westjet.com/en-ca/news/202… 
All guests travelling to and from Mexico with WestJet over the next few days are advised to check the status of their flight before heading to the airport: westjet.com/en-ca/flights/… 
Continue to stay informed by regularly checking travel advisories: westjet.com/en-ca/get-trav…

@DougHMcLachlan @WestJet Sadly no. I spent 3hrs on hold only to be told to download a useless app with no information. My sister also spent 3hrs and was disconnected. And our travel agent was on the phone all day and in a call with 50 other agents and none had been able to reach Westjet or get any info.

@moirarvane @WestJet Hey Moira, any luck connecting with WestJet yet? Hope you are all safe.

@AskWestJet_Care Bot

@__WestJetCom Bot

@Manager0_cs Bot

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SCOOP: Alberta Health Services destroyed roughly half of the children's medication imported from Turkey, paying $718,000 to dispose of the hazardous waste. theglobeandmail.com/canada/alberta…

The budget deficit must be really bad.

Please read and share my post about the destruction being wrought in our Justice system by this government. linkedin.com/posts/moira-v%…

🧵UCP gave 90 days notice they’re cutting 3 tiny disability programs in Alberta’s 3 largest cities. These programs help 100s of people with intellectual disabilities learn to be more independent, navigate life, jobs. UCP is harming 100s for $420k. Incompetence and cruelty.

The EPS is asking the minister to intervene in the appointment of a... *Checks notes* ... 25-year EPS veteran on the Edmonton police commission 😳