Mradul Jain

@GoibiboSupport I have not received any email today. earlier it was just mentioned about the voucher to be shared. However, that is still awaited. Screenshot of the same has already been shared with you through DM.

We would like to inform you that the voucher details have been sent to your registered email ID. The same information has also been provided in the above message for your reference. We kindly request you to check your inbox. If you have any further queries or face any issues, please feel free to reach out to us- Pushpa x.com/messages/compo…

@GoibiboSupport your executive assured to provide a coupon but that is not reflecting. Now i am trying to connect with CC but receiving only auto emails. no response from your team. is this a process in goibibo to make customers fool ? how written thing can be ignored??

@GoibiboSupport and how will you validate ? through X account ?

@mradul1811 We really regret for the inconvenience caused. Kindly allow us some time to validate the issue and update you with a logical closure. -Mayank twitter.com/messages/compo…

@cars24india @Cars24Support is dis how your team make fool of customers? When I reported an issue this guy called me and requested to delete my post and asked to make a payment and promised a refund if i don't get any offer. now he is stopped responding when there is no use of it

@GoibiboSupport shared the details via dm

@mradul1811 We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Manisha twitter.com/messages/compo…

@GoibiboSupport @goibibo What is wrong with your CC and escalation team ?? Just spoken to your escalation team and she has changed her statement four times on why no extra cost of extra bed is mentioned before booking. as per her there is no one to verify such statement

@ola_supports shared the email id via dm

@mradul1811 Hey, our support team wants to reach out to you with an update on this. Request you to share an active email ID via DM so that we can get this sorted for you at the earliest.

@ola_supports @Olacabs one more time faced the same issue that after starting the ride ola cab goes to nearby location instead of actual location. due to which i always had to pay extra charges. no positive response from your grivenance team on enail where i shared all artifacts

@ola_supports No one reached out to me yet. it is almost 20 days and i have stopped using ola now because i can't pay 200+ rs extra on my each and every ride. this happened 6th time with me. always have issue with this location only. @Olacabs

@mradul1811 Thank you for sharing the details. Rest assured, your concern has been escalated to our relevant team and they will get back to you with an update shortly.

@ola_supports @Olacabs shared the crn through dm. please check

@mradul1811 Hi Mradul, let us help make things right for you. Please share the CRN of the ride via DM so that our team can get working on this right away.

@CaresOrient Thanks for the resolution but why each and everytime faced the same issue where your support team close the ticket without action. everytime i had to escalate.

@mradul1811 Hello Mradul, According to our records, this issue has been resolved. However, if you are still experiencing any difficulties, please don’t hesitate to reach out, and we’ll be happy to assist further. Regards, Team Orient Electric

@CaresOrient yesterday raised one service request with orient and today got an update that it has been attended. However, no one reached out to me yet. Also, this is not first time. Earlier also the same type of issue faced. Did i do anything wrong by purchasing orient product ?

@dominos @zomatocare @zomato will you please inform what exactly is happening. restaurant number is not connecting. till what time we should wait ???

@dominos no response here as well ? Can you please help in refunding the amount if they are not delivering?? @zomatocare @zomato what is the point of using your portal to order.

@dominos Oreder # 7868146331. This order is showing delivery in 9 min since last 25 min. Unable to contact restaurant. Will they deliver the order or not ? if not then they should not accept the order.

@zomatocare @zomato Still your team are working on my complaint ??

@zomatocare @zomato i really don't understand what is there which is taking this much of time. can you share any ETA.

@zomato @zomatocare since last 10 min i am trying to report a food quality issue and your app has stopped processing my complaint. is this a food quality which someone supposed to consume. undercooked food is not expected to consume even if paying whatever the amount is showing

@zomatocare @zomato requested detail along with description of the concern have been shared with you yesterday via dm but still no update on the concern raised.

@zomatocare @zomato i have shared the details through dm..please check

@CaresOrient but why customer care can not reopen the ticket ??

@mradul1811 Dear @mradul1811, Our team is actively reviewing your case to ensure the best possible resolution. Thank you for your understanding.