hi @AirCanada I've been waiting for my refund since June 9. I've called the call centre 3 times. Is there anyone that can help me locate my refund? Thanks.
@AirCanada I was wondering if you could provide an update on an email I sent on Aug 20? I haven't heard from anyone yet. I can provide a case number. TY
@AirCanada Getting ghosted by different agents asking for a case number for my refund but I don't have one. I waited on the phone for a call centre agent who told me the refund has been processed but it's been more than 2 months and I haven't received the refund. help pls?
@AirCanada I called the call centre and they said my ticket had been processed for refund. It has been 2 months and I haven't received the refund yet. I've called the bank and they said they can't help me. Can you please help me?
@nacho_mouse Hello, please DM us your booking reference or ticket number (014..) along with the full name as it appears on the reservation. We will look into your refund request. twitter.com/messages/compo… /Brianna
@AirCanada your self serve online for refund request just sends me to an error page.... As well why was the email subject reminder when I never received a first email?
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