natnat

@Nebibe89 @Hajj_nusuk Try to logout and then login again using email dan password. You might have to fill-in some data that u already filled in. After this u are able to correct ur gender

@Hajj_nusuk I signed up for the app using my visa data. Now I am registered in the app as a male. I can't change this to female. What should I do?

@zeeshan172 Fully support eventough I’m not applying from UK. Manu other countries experiencing the same issues.

Anyone interested in being interviewed or sending in a voice note on your experience of Nusuk this year? #nusuked #Hajj2023

@MoHU_En @Hajj_nusuk believe it or Not, a new package was just announced for CH and already Sold Out! How can it be? Did you give it to travel agent to block the reservation and sell to pilgrims with some fees?

@fatmael2919 Have you clicked the “Confirm Reservation” in the bottom when you want to make Reservations/Booking? Afterwards you can see if your reservation is confirmed or not

Could you help me pls, this message occures when trying to make payment

@Hajj_nusuk @djmatrix00 @abderrahmanefad I got the same error msg when trying to book a package for a week now. I’m applying from Switzerland, would that mean quota is reached the full capacity? @MoHU_En no transparency quota for each country

We value your feedback and sincerely appreciate you taking the time to share it with us. We would like to confirm that our current packages for USA are indeed sold out and and the full capacity is reached. However, we recommend periodically checking the availability as new packages may be released gradually. Thank you once again for your understanding.

المرحلة الثانية للحجز على منصة #نسك_حج متاحة الآن

@Hajj_nusuk @MoHU_En The packages are NOT Sold Out that’s why is available to choose but got Error msg when select payment method. Pls corrected otherwise the website gives a wrong hope to the pilgrims. Please 🙏🏽

Dear @natnat6912 , We appreciate your feedback and we thank you for sharing it with us Please be advised that the packages may be sold out and their availability is subject to change based on cancellations or new releases. We kindly suggest that you periodically check our website for any updates. Please also note that reservations this year are on a "First-Come-First-Serve" basis with priority to those who finalized the payment. We appreciate your understanding and cooperation in this matter.

Packages and booking for the first phase are now available on #Nusuk_Hajj Book now

@Hajj_nusuk @MoHU_En Many times tried and still showing the same. I just need a clear statement what does it means with “Masher Quota Exceeded” and there is a system error that the package is still shown some slot available. Pls corrected so pilgrims have clarity and not checking all the time 🙏🏽

Dear @natnat6912, We appreciate your feedback and we thank you for sharing it with us. We would like to do everything we can to assist you in resolving this matter promptly. We at Nusuk Hajj aspire to provide pilgrims with a seamless experience while booking their Hajj packages. We are keen on receiving your feedback to be able to uplift our services and enhance your Hajj journey. To further assist you, please send us a direct message with your request.

@Hajj_nusuk @MoHU_En Almost 12hr but still no solution. Earlier login to website said they will do update of packages so not possible to do any actions. Login again after 1hr or so still get this error. Is that mean no more quota? Why some packages are still showing some slots to choose? Pls help

We appreciate your feedback and we thank you for sharing it with us. Dear @natnat6912 , thank you for reaching out to us. We have received your request and we appreciate your patience as we are currently experiencing a high volume of inquiries. Rest assured that we are working on responding to your request as soon as possible and we will reach out to you. Thank you for your understanding.

@Hajj_nusuk @MoHU_En I have sent you personal info in private message. Please have a look and advise further action. I just try to choose payment method and it still showing same error msg.

@natnat6912 @Talabulistislam @MoatazSoli @MoHU_En Dear @natnat6912, thank you for your feedback. We strive to provide personalized support to each inquiry and are always eager to receive more specific details about your concern. Please feel free to DM us with any further information so that we can assist you more effectively.

@didnejoxuxjsb @Hajj_nusuk @Talabulistislam @MoatazSoli @MoHU_En What country are you apply Hajj?

@Hajj_nusuk @Talabulistislam @MoatazSoli @MoHU_En @Hajj_nusuk I tried to book a package that sufficient for my group (8person) as indicated in the package but got error msg that “Masher Quota Exceeded”. Tried to change with other package and same error msg. I send an email to support Nusuk. Please help

Dear @Talabulistislam, We appreciate your feedback and we thank you for your sharing it with us Please be advised that the packages may be sold out and their availability is subject to change based on cancellations or new releases. We kindly suggest that you periodically check our website for any updates. Please also note that reservations this year are on a "First-Come-First-Serve" basis with priority to those who finalized the payment. We appreciate your understanding and cooperation in this matter.

@Hajj_nusuk Pls help us, we followed ur advised to register 2 separate group, 1 group-7 males &1 group-13 females. the male group able to secure a package but female group is still no booking confim to choose payment (insufficient slots?). There are 2 couples in the group they can’t separate

Dear @m7726385399 , Please be advised that the packages may be sold out and their availability is subject to change based on cancellations or new releases. We kindly suggest that you periodically check our website for any updates. Please also note that reservations this year are on a "First-Come-First-Serve" basis with priority to those who finalized the payment. We appreciate your understanding and cooperation in this matter.

@Hajj_nusuk is the UK quota full? Can you extent the applicants like you have done for other countries

@DigestHalal Thank you for the reply 😊

@natnat6912 Based on my experience and others…no

@DigestHalal Other question is: During my booking before I make payments, can I delete my companions? Thank you for your reply

@DigestHalal salam, I have 2 questions: - if you book a package and select one of payment method. Meanwhile there is other package that more preferable is available. Can I cancel my booking and choose other package? Providing I have not pay for my booking..

@DigestHalal Can you tell me from where that flight ticket price?

This is $6,300 USD a flight ticket…wow

Anyone see what is wrong here? A) First class seats B) private jet C) paying triple the standard cost of a flight ticket D) ___________(fill in your thoughts) E) egregious error At this price for 2…each round trip flight ticket costs $6,300 USD @Hajj_nusuk @MoHU_En @tfrabiah

@Hajj_nusuk The tour guide is part of the package or we have to pay additional? The tour guide roles as spiritual guide for Hajj rituals or more like liaison officers?

#From_your_inquiries | Who is the tour guide? #Nusuk_Hajj

@Hajj_nusuk Please check again telephone number for Cash Centre in every countries. Can’t be you indicated Saudi (Nusuk) number for every cash center in every country 🤪 Be serious.. we are dealing with lots of money that people save every penny to able to perform Hajj.

@767300E To view our centers, please click on the icon located below the main page

With easy steps, you can book the package of your choice on #Nusuk_Hajj

@LSoepono @Hajj_nusuk Yes, I also read in twitter thread. When you email Nusuk support, they answer with standard reply.

@natnat6912 @Hajj_nusuk I’m not the only one who has the problem regarding this issue. I have founded out it at: youtube.com/live/qvQI-ryb-…

Make sure that you meet the needed requirements before you book a package on #Nusuk_Hajj