netranjeeb lenka

@IGPcom 5 days. No resolution, no calls.

Disgraceful service from @IGPCom! Order #17782352 (Pink Gerberas) never arrived. Tracking shows no attempt was made & no one called, yet you’re lying about a "failed delivery." Refusing a refund to my original payment is illegal. I don’t want wallet credit! Refund me NOW.

@IGPcom @RajveerSrishti No it has not resolved. I am forced to take wallet refund instead of to my original source of payment.

@netranjeebl @RajveerSrishti Hi Netranjeeb, We're sorry to hear about your negative experience and we apologize for any inconvenience caused. It was never our intention to let you down. We are pleased to inform you that our team has connected with you and the issue is now resolved.

@IGPcom Ordered a cake for my birthday today. Paid extra for the 12-2 PM delivery slot. No one called me in this duration and said the delivery was attempted. Plus I didn’t get any name & number of the delivery agent. When I asked to share the number, they didn’t have it.

@RajveerSrishti @IGPcom Happened same with me for a bouquet. They are the worst service providers falsely claiming that delivery was attempted. They even offer to re deliver. They don’t even understand what an occasion means. How are they in this business!

@IGPcom This clearly means the delivery was not attempted. They said they’d rearrange the delivery between 7-11 PM. That doesn’t work. I have my party at 7. The worst experience I’ve had. Ruined my day and now it’s too late to get a special cake here.

#igp #igpcom #CustomerExperience #ConsumerRights

Booking ID ending with 5045. PNR: B7F5QJ. I have not received the full refund yet. @makemytrip is saying @AkasaAir has not refunded fully. @AkasaAir is saying otherwise.

@makemytripcare Looks like the support executive Mr. Bhawani Shankar is deciding my fate. After multiple requests he created this request but seems he closed immediately. My question remains the same how the full refund was applicable for the other booking?

@makemytripcare I’d bookings ending with 5405 and ending with 1107. They’re same excpt Psngrs. 1107 got full refund but for 5405 I get the reason Trip secure is non-refundable. How was it refundable for 1107 then? Is everything dependent on the goodwill of support executive and my luck?

@AkasaAir Booked flight for 28 Dec, 13:55 (QP1752). On 26 Dec, Akasa Air emailed saying “Flight changed to QP1753 and no change in departure time.” But on 22 Dec, I accidentally discovered online that my flight was rescheduled to 5:15 AM! No communication.

@makemytrip @AkasaAir Why should o pay for the ancillary charges? @DGCAIndia @MoCA_GoI @jagograhakjago #ConsumerRights

@makemytrip @AkasaAir Where as @AkasaAir is saying that they have refunded the full amount. So as a customer I think I have not clue what is the truth. I want to have the ancillary charges refunded as @AkasaAir preponed the flight 9hrs without intimating me and I have cancelled the booking.

@AkasaAir @makemytrip @airsewa_MoCA I received the reversal of convenience fee. Why haven’t I received the ancillary fees? I haven’t taken any service so why that is a deducted from @makemytrip when @AkasaAir has confirmed that they have refunded full amour to @makemytrip @DGCAIndia @MoCA_GoI

@AkasaAir @makemytrip Update: I just reached out to Akasa airlines, they have confirmed that they have refunded the full amount without any deductions. My question to @makemytrip why am I charged with these deductions? @airsewa_MoCA #TravelRefund, #CustomerService, #TravelScam, #makemytrip

@AkasaAir @makemytrip could you please expedite the process of full refund as the Akasa has already cancelled the PNRs with full refund.

@netranjeebl Hi Mr. Lenka, thank you for speaking with us over the call and allowing us to address your concern. If you require further assistance, please feel free to reach out to us.

@AkasaAir I reached out to customer care for a full refund twice. During the first time I was promised to get it however I could not decide. When I tried to reach second time o was on hold for over 1hr just to confirm that i would go for full refund. This is ridiculous experience.

@AkasaAir Please have a look at the email sent. This is completely unacceptable. I chanced upon the drastic change in schedule while checking something else in your website. How can you not communicate such drastic reschedules to your customers? I reached out to customer for a full refund

I have been ordering Alphonso mangoes from @bigbasket_com this season. I was really happy with the quality. But from my last 3 orders, I am finding at least 50% of the mangoes are ruined and not in edible condition. In most of the cases these go to dustbin. Which is sad.

@Uber_Support The reply given by you is neither satisfactory nor convincing in help section