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VIDEO: With tears and excitement the Guests of Rahman touch His House after over 2 years

@Motawif_SA @Ibrahim60728505 Assalam-o-Alaikum Email id: mataal219@hotmail.com Ticket id: 2022061070382 Thank you for updating and sending us e-tickets. Our package is reduced too from what we have paid. Secondly, madina hotel is not included in new package. Please check and adjust. TIA

@Ibrahim60728505 Assalamu Alaikum, Thank you for reaching out. kindly note that the difference will be refunded. Please check your profile for the amount. We apologize for the inconvenience. Motawif team.

ASC @Motawif_SA Our package has been reduced from 20 days to 12 days? How is this possible after the hectic process you put us through? If anyone knows anything please let me know because I want to do my full 20 days like I payed.Ticket ID is 2022061094657 #Motawif_sa #Hajj2022

@f4yma @Motawif_SA @USAinJeddah @HajMinistry @Saudi_Airlines @Mohu_INTL @MoHU_En @cnni @cnnbrk @CNN @MSNBC @NPR @abcnews @ABC @CBSNews @CBS @FoxNews @arabnews Same here.. Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022

@Motawif_SA @USAinJeddah @HajMinistry @Saudi_Airlines @Mohu_INTL @Motawif_SA @MoHU_En @cnni @cnnbrk @cnn @MSNBC @NPR @abcnews @ABC @CBSNews @CBS @FoxNews @arabnews. 14 hrs since Motawif promised to update portal for Flights from IAD. No new updates at all. #paidbutfailed #KeepYourPromises

Observing the first group of pilgrims arriving from the US, filled with happiness as they are steps away from the most sacred journeys of their lives. #YourHajjwithMotawif #Motawif #Hajj2022

@TotaIFootball_ @MoHU_En @Motawif_SA @MOHU_Care Assalam-o-Alaikum Motawif_SA, Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022 Yesterday, you sent email that we need to check our profile after 12 hours. It's been more than that now and there's no change yet. Please hurry up

@MoHU_En @Motawif_SA @Motawif_SA @MoHU_En @MOHU_Care LESS THAN 24HRS! now till my flight from London Heathrow which is 4.5 hours away. No response from Motawif. When will I get my ticket! This is absolutely ridiculous. FIX THIS ! My ticket id is: 20220611102023

We are proud of our Leadership's commitments and care. #Makkah_And_Madinah_Eagerly_Await_You

@LeylaM202237 @Motawif_SA @MoHU_En @washingtonpost Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022 Disappointed 😞 😥

We need this to be resolved urgently. @Motawif_SA @MoHU_En @washingtonpost #paidbutfailed. We need to get answers before the long holiday weekend.

@Avadharia93 @Motawif_SA @MoHU_En @USAinJeddah @HaramainInfo @HajMinistry @tfrabiah Assalam-o-Alaikum Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022 Disappointed 😞 😥

@Motawif_SA @SabaNav39007064 @Motawif_SA Lies!! You guys have been saying this for the past 7 days! Your wasting our time and not giving us a real answer. We were the first ones to be selected and paid full yet you left us stranded.. @MoHU_En @USAinJeddah @HaramainInfo @HajMinistry @tfrabiah

Take this tour with us to experience the pilgrims' accommodation in Makkah. Comfortable and modern with close proximity to the Holy Masjid so our guests can focus on their worship. #YourHajjWithMotawif #Motawif

@lightdroplet @Motawif_SA @MoHU_En Assalam-o-Alaikum Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022

@Motawif_SA Salaams @MoHU_En @Motawif_SA we are still paid but booking failed in USA.

@Motawif_SA @israhashmi @saraajb123 Assalam-o-Alaikum Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022 Dear Motawif_SA team, don't you think that there's no time left for us us? You might be working diligently but just tell us clearly if we are going or not?

@israhashmi @saraajb123 "Assalamu Alaikum, We have been working diligently with the airline to get additional capacity and are in the process of arranging new flights. We recommend you keep yourself ready for your hajj journey and await further information from us. Motawif Team."

@Motawif_SA @Mohamed04053745 Dear Motawif_SA team, you sent this message to us exactly 2 days before. Nothing happened till now. Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022

@Mohamed04053745 Assalamu Alaikum, We have been working diligently with the airline to get additional capacity and are in the process of arranging new flights. We recommend you keep yourself ready for your hajj journey and await further information from us in the next 48 hours. Motawif Team.

#paidbutfailed, @Motawif_SA , @HajMinistry, At least let us know our flight dates so we can arrange for pcr testing and connecting flights. We are very limited on options for connecting flights to Washington, specially from smaller cities around the USA. JAK.

@Mohamed04053745 @Motawif_SA @HajMinistry Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022 Stuck, Disppointed,Stressed,Worried Heartbroken, Helpless No one to step up and solve the issue, just fake promises of sharing information shortly:(

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed since 6.20.2022 Any more false hopes left at the moment?????

@OnlyshahedM Assalamu Alaikum Sorry for the inconvenience. Please note that we are doing our best to cater to the massive demand. We are working through each request and will contact you soon. Motawif Team

As more Hajjis arrive in Saudi Arabia, we are honored and delighted to share this blissful journey with you. Thank you for sharing your experience with us. #YourHajjWithMotawif #Motawif

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking Failed You 48 hours are ending now, dear@Motawif_SA. Please give us some solution.

@Shah31121 Assalamu Alaikum, Thank you for sharing the ticket ID with us, we will be checking everything out and getting back to you. Sorry for the inconvenience. Motawif team.

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed Yesterday, you sent an email stating to wait for 48 hours. A day has already passed. Please start working on our case too. We have arrange for a local flight too. For Allah's sake. Please

@Motawif_SA @aaleasattaur1 You compose a new message to send to everyone, Subhan Allah. Let's see what is awaiting for us after 48 hours. Ya Allah please put khair in their hearts. #paidbutfailed

@aaleasattaur1 Assalamu Alaikum, We have been working diligently with the airline to get additional capacity and are in the process of arranging new flights. We recommend you keep yourself ready for your hajj journey and await further information from us in the next 48 hours. Motawif Team.

From the moment you land safely at the airport, we will be waiting to welcome and guide you through the next steps. #Motawif will always be there, so you can just focus on Ibadat and leave the logistics to us. Expect full 24/7 support. #yourhajjwithmotawif

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Full Payment made on 6.20.2022 Booking Failed Just tell us clearly that is there any hope left for us. Should we keep stressing out ourselves by begging infront of you every day? When will this show end?

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment accepted Booking Failed since June 20, 2022.

@NaumanChaudary1 Assalamu Alaikum Sorry for the inconvenience. Please note that we are doing our best to cater to the massive demand. We are working through each request and will contact you soon. Motawif Team

@Motawif_SA Silence not helping for booking failed status as time runs out, 2022061080597. To stop paid and approved person to enter Haram has to answer Allah

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking Failed No update Thank you Dear Motawif_SA team for your generic response. But please tell me that should we unpack our luggage or is there any hope left for us. So disheartened:(

@YusufMayet8 Assalamu Alaikum, MOFA ID is being sent to hajjis by the MOFA so if you have not received yours yet please wait for it. Motawif Team.

@Motawif_SA Team- I booked Platinum Plus package 4 days ago which was without flight. I booked my own flight which is on July 2nd. However, when I go to my profile to pay for my package, it says "No Data Found". Please help me urgently. My ticket ID # 20220613127210.

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment Made Booking Failed No update Please reply with a solution, please!!

@SahirMalek5 Assalamu Alaikom, Thank you for sharing your details, we have sent it to the concerned team and will get back to you very soon. We appreciate your patience! Motawif Team.

@Motawif_SA Please reply

@Motawif_SA Email id: mataal219@hotmail.com Ticket id: 2022061070382 Payment made Booking failed Please stop giving us false hopes and give one definite answer. You have already ruined our dreams. Ya Allah help us.

Ihram is a state of purity, both in the mind and body, and it signifies that irrespective of gender, sect, ethnic origin, rank, or wealth, we're all equal before Allah. Check out our guide to help you be ready for your Hajj. #Motawif #Hajj2022 #Hajj1443