North Tyneside Council

@admgry Thanks Adam. I'll get in touch with the team now.

@NTCouncilTeam The WiFi connections at Waves haven't worked for the past couple of days. Neither the GovWifi or Open access one will assign an IP address. Any chance one of your IT team can have a look please?

@GavinHedley Hi Gav, I'll send this on to the team now. Thank you.

@NTCouncilTeam The temporary traffic lights on the dual carriageway at Earsdon aren't working correctly and haven't been since they were installed. The traffic was right back to Shiremoor just now with the lights stuck on red.

@CDLSoundAVguy Hi, there's info on that here: northtyneside.gov.uk/household-rubb… Thanks.

@NTCouncilTeam how do I get rid of a 2 seater sofa and parts of 2 - 3 office chairs please? How much would it cost?

@petehepple Hi, could you please DM us with your email address and we'll try and get this sorted for you?

@NTCouncilTeam I sold a property on March 18th. Called to inform you. Was told to email team.revenue@northtyneside.gov.uk with the buyer's details, which I did. I then sent a chaser a month later, and STILL today you're chasing me for council tax on it. Please sort it out.

@AlCraig90 Hi Craig, you'll need to give Envirolink a call about that on: 0345 2000 103 Thanks.

@NTCouncilTeam hi. I’ve got a brown bin I no longer need / use. Can it be collected and how do I organise?

@Wil_ber_force We use a split-body vehicle to keep glass separarte from the rest of your recycling. However, there are times (e.g a vehicle issue) where crews need to use a different vehicle and materials may be collected together. Everything is sorted at the facility and is still recycled.

@NTCouncilTeam on your website under recycling A to Z, you state the following under G - Place glass bottles and jars in your caddy and tops and lids in the main body of your bin Therefore why do you start on the recycling lorries put the glass in with all the other recycling?

@jul_uk Hi Julie - there's been no other reports of issues and it is working ok when we've checked on our end. Could you try clearing your cache or using another browser, please?

Any update on this? I’m still unable to report the issue due to the website being down @NTCouncilTeam

@NTCouncilTeam Trying to report an issue on the North Tyneside Council website but it’s currently down. Not ideal right before a bank holiday. Can someone help me get this logged?

@SwinhoeTony Hi Tony, yes I've replied to your message. Thanks.

@NTCouncilTeam hello does anyone check your messages at all please.

@FredTedOlga Thank you for sending over this kind feedback. This is really great to hear and we'll make sure it is sent over to Sandra and the team😊

@NTCouncilTeam - just want to thank your Occupational Health worker? Sandra Hall - and all the team behind her. We never knew they even existed let alone thought we'd ever need them. Thank you for the work they've done and the service they provide

@David_McGlynn Thanks for flagging this up, Dave. I've passed this on so the team can take a look.

@NTCouncilTeam your temp lights on middle engine lane are stuck on red

@smallbone66 Hi, Newcastle City Council provides the Regional Traffic Signal Service across Tyne and Wear, you can report it to them on their website here: new.newcastle.gov.uk/travel/report/… Thanks

@NTCouncilTeam Traffic lights at West Monkseaton metro are causing chaos. Out of sync!

@LxJ24 Hi, we ask for any fly tipping to be reported through the forms on our website, please. That way it is logged and dealt with by the appropriate street cleansing team: forms.northtyneside.gov.uk/Form?id=1445

@NTCouncilTeam who's in charge of moving rubbish from public areas? How can a public area have its grass cut and waste bins emptied but bags of rubbish and a mattress be left lying since way before Xmas??

@FillsWhales Hi Phil, all bills have been issued now so you should have received it. If you could direct message us your details please and the team will send out a duplicate bill.

@NTCouncilTeam When do the new council tax bills get posted? We havent had ours yet and they usually get delivered by now.

@RedHouseRamble Hi, thanks for getting in touch and sorry some sections were missed. I sent this on to the team for you and they will be in touch to sort this.

@NTCouncilTeam The grass cutting team were out this morning on the Red House Ramble but embarrassingly missed a couple of sections which are next to the sign displaying the Queen's Award for Voluntary Service. No joy yet getting team to revisit. Please resolve.

@DMcGwinn Hi Daniel, I've sent this on to the team. Thanks for flagging it up.

@NTCouncilTeam the map on your website for reporting graffiti is broken. Some losers have put graffiti on the wagonway floor and lamposts between Tesco and Percy Main metro. Please pass this on and have cleaned up. Thanks!

@SHarland23229 Hi, thanks for raising this - we understand your concerns. For CCTV covering shared areas, the Information Commissioner’s Office (ICO) has guidance on your rights and how to raise a complaint if needed: ico.org.uk/make-a-complai…

@NTCouncilTeam is it ok for a neighbour to have a camera on a communal area somewhere where children may play I believe not and I’m not happy my family are getting recorded id love a response please ty

@tonymhave Hi, could you report that here please: forms.northtyneside.gov.uk/Form?id=1445

@NTCouncilTeam there is a fly tip at the rear of my property. Neighbours called the waste department last may, its still there.

@jockelarsson Yes Joakim. It is.

@NTCouncilTeam Just checking - is the garden bin collection back as normal?

@Musicalgoose71 Hi, sorry about that. You'll need to speak to the Envirolink team who'll help with this, their number is 0345 2000 103.

@NTCouncilTeam why has a garden waste bin removed from my property that was full of dried wood and had 2 handsaws in the bin as well. Just came into the garden took the bin away. Surely to god the weight of the bin would give an indication it was being used

@joshparkeruk Hi Josh, thanks for flagging this up. I've sent it on to the team.

@NTCouncilTeam Hi lads (and lasses), apparently you guys are responsible for the toilets at Whitley Bay metro station. You could probably do with sending a cleaner out to the men’s toilets as there’s some… rather offensive (not to me, but generally) writing inside the cubicles.